nursing home in Euclid, OH
Willows Health and Rehab Ctr
1500 E 191st St, Euclid, OH 44117 · (216) 486-8880
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willows Health and Rehab Ctr at a glance
Willows Health and Rehab Ctr is a 75-bed for-profit nursing home in Euclid, Ohio (Cuyahoga County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (May 23, 2024) found 4 health citations. The Ohio average is 10.3.
Federal regulators fined it 1 time in the past three years, totaling $39,683.
Nursing staff turnover is 46.8% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 75
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Saber Healthcare Group
- Medicare-certified since
- February 18, 1986
- Resident/family council
- Both
- County
- Cuyahoga County
- CMS Certification Number
- 365670
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.21 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.33 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.90 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.91 hrs | 3.28 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 46.8% | 48.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 43.9% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 58 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $39,683 | $26,381 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 75 | 88 | 107 | |
| Average residents per day | 67 | 74 | 86 | |
| Occupancy | 89.9% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.4% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 3.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 1.4% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.7% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4.5% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 21.1% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.3% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 8.7% | 21.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 71.4% | 75.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86.5% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 36 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 23, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 23, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 23, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected June 19, 2024 |
| May 23, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 19, 2024 |
| May 23, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 23, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 19, 2024 |
| May 9, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 22, 2022 |
| May 9, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected June 2, 2022 |
| May 9, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected June 2, 2022 |
| May 9, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected June 2, 2022 |
| April 4, 2019 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected May 3, 2019 |
| April 4, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected May 3, 2019 |
| April 4, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 3, 2019 |
| April 4, 2019 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected May 3, 2019 |
| April 4, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected May 3, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $39,683 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 23, 2024 | Fine | $39,683 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WWBV HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 100% | 09/30/2019 |
| OHIO PENNSYSLVANIA PROPERTY LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2016 |
| CEKANSKI, CYNTHIA Individual | adp of the snf | NOT APPLICABLE | 10/25/2021 |
| CITRIN COOPERMAN ADVISORS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2006 |
| MEHTA, DHARMESH Individual | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| NICOLUZAKIS, GREGORY Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| OHIO PENNSYSLVANIA PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2016 |
| SHG BOA LLC Organization | adp of the snf | NOT APPLICABLE | 12/11/2025 |
| SHG MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2019 |
| SHG MT, LLC Organization | adp of the snf | NOT APPLICABLE | 12/11/2025 |
| TCF NATIONAL BANK Organization | adp of the snf | NOT APPLICABLE | 07/19/2019 |
| THOMAS, URSULA Individual | adp of the snf | NOT APPLICABLE | 10/28/2024 |
| VOLPE, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| VOLPE, BENJAMIN Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| WEISBERG, WILLIAM Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| NICOLUZAKIS, GREGORY Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| VOLPE, BENJAMIN Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| WEISBERG, WILLIAM Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| NICOLUZAKIS, GREGORY Individual | managing control - governing body | NOT APPLICABLE | 03/01/2019 |
| CEKANSKI, CYNTHIA Individual | operational/managerial control | NOT APPLICABLE | 10/25/2021 |
| SABER GOVERNANCE LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2019 |
| SHG MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2019 |
| THOMAS, URSULA Individual | operational/managerial control | NOT APPLICABLE | 10/28/2024 |
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Frequently asked questions
What is Willows Health and Rehab Ctr's rating?
Willows Health and Rehab Ctr has 4 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Willows Health and Rehab Ctr receive?
Its most recent standard health inspection found 4 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Willows Health and Rehab Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willows Health and Rehab Ctr?
It is for profit - corporation and part of Saber Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willows Health and Rehab Ctr and how do I contact it?
Willows Health and Rehab Ctr is at 1500 E 191st St, Euclid, OH 44117. Phone: (216) 486-8880.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.