nursing home in Norwalk, OH
Norwalk Memorial Home
272 Benedict Ave, Norwalk, OH 44857 · (419) 668-8101
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Norwalk Memorial Home at a glance
Norwalk Memorial Home is a 69-bed non-profit nursing home in Norwalk, Ohio (Huron County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 3.7 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (August 15, 2024) found 8 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.8% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 69
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 21, 1985
- Resident/family council
- Resident
- County
- Huron County
- CMS Certification Number
- 365668
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.4 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.69 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.69 hrs | 0.64 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.98 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.54 hrs | 3.28 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 40.8% | 48.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 50% | 43.9% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 69 | 88 | 107 | |
| Average residents per day | 59 | 74 | 86 | |
| Occupancy | 85.5% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.8% | 3.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.9% | 8.8% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.6% | 0.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19% | 5.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.2% | 6.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 11.7% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.3% | 30.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.3% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.1% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.7% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 92.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 70.7% | 75.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.1% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 30, 2025 Complaint | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services Deficiencies · Tag F0729 | E Potential harm, pattern | Corrected February 6, 2026 |
| August 15, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Fire safety | Ensure gas and vacuum piping is labeled. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0909 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 15, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 15, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 15, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 15, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 15, 2024 Standard | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606 | C No harm, widespread | Corrected September 30, 2024 |
| August 15, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected September 30, 2024 |
| March 21, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected May 5, 2022 |
| March 21, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 5, 2022 |
| March 21, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 5, 2022 |
| March 21, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected May 5, 2022 |
| March 21, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 5, 2022 |
| March 21, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected May 5, 2022 |
| March 21, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 5, 2022 |
| March 21, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 5, 2022 |
| March 21, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 5, 2022 |
| March 21, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected May 5, 2022 |
| March 21, 2022 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected May 5, 2022 |
| March 21, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected May 5, 2022 |
| March 21, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected May 5, 2022 |
| March 21, 2022 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 5, 2022 |
| May 30, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected July 12, 2019 |
| May 30, 2019 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 30, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 30, 2019 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 30, 2019 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 12, 2019 |
| May 30, 2019 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 12, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FISHER TITUS HEALTH Organization | 5% or greater direct ownership interest | 100% | 07/01/2016 |
| BURKEY, BRENT Individual | adp of the snf | NOT APPLICABLE | 11/03/2025 |
| MATTNER, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 11/03/2025 |
| BURKEY, BRENT Individual | corporate director | NOT APPLICABLE | 03/05/2018 |
| CAMP, DENNIS Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| CORIELL, MARK Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| DOUGHTY, DENNIS Individual | corporate director | NOT APPLICABLE | 07/01/2015 |
| HAZEL, SUSAN Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| HUBER, JEFFERY Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| HUGHES, JOHN Individual | corporate director | NOT APPLICABLE | 05/01/2020 |
| LENDRUM, JOHN Individual | corporate director | NOT APPLICABLE | 05/01/2020 |
| ROBERTS, JULIE Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| ZAHLER, JONATHAN Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| MATTNER, MATTHEW Individual | corporate officer | NOT APPLICABLE | 03/12/2024 |
| SILVESTRI, SCOTT Individual | corporate officer | NOT APPLICABLE | 11/18/2025 |
| BURKEY, BRENT Individual | operational/managerial control | NOT APPLICABLE | 03/05/2018 |
Other nursing homes near Norwalk Memorial Home
Carecore at Gaymont
66 Norwood Ave, Norwalk, OH 44857 · under 1 mi
For-profit · 88 beds · Part of Carecore Health
★★★★★2Below averageTwilight Gardens Nursing and Rehabilitation
196 W Main St, Norwalk, OH 44857 · 1.7 mi
For-profit · 94 beds · Part of Cch Healthcare
★★★★★4Above averageVista Care Center of Milan
185 S Main St, Milan, OH 44846 · 4.4 mi
For-profit · 90 beds · Part of Continuing Healthcare Solutions
- Abuse citation
★★★★★2Below averageBellevue Care Center
One Audrich Square, Bellevue, OH 44811 · 11.3 mi
For-profit · 63 beds · Part of Saber Healthcare Group
★★★★★5Much above averageAdmirals Pointe Nursing & Rehabilitation
1920 Cleveland Rd W, Huron, OH 44839 · 12.6 mi
For-profit · 90 beds · Part of Foundations Health Solutions
★★★★★5Much above averageParkvue Health Care Center
3800 Boardwalk Blvd, Sandusky, OH 44870 · 13.1 mi
For-profit · 84 beds · Part of United Church Homes
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Norwalk Memorial Home's rating?
Norwalk Memorial Home has 4 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Norwalk Memorial Home receive?
Its most recent standard health inspection found 8 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Norwalk Memorial Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Norwalk Memorial Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Norwalk Memorial Home and how do I contact it?
Norwalk Memorial Home is at 272 Benedict Ave, Norwalk, OH 44857. Phone: (419) 668-8101.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.