nursing home in Pemberville, OH
Otterbein Portage Valley
20311 Pemberville Rd, Pemberville, OH 43450 · (419) 833-7000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Otterbein Portage Valley at a glance
Otterbein Portage Valley is a 50-bed non-profit nursing home in Pemberville, Ohio (Wood County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 3.5 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (June 18, 2025) found 8 health citations. The Ohio average is 10.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 64.4% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 50
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Otterbein Seniorlife
- Medicare-certified since
- December 15, 1981
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Wood County
- CMS Certification Number
- 365571
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.46 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.89 hrs | 0.64 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.04 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.09 hrs | 3.28 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 64.4% | 48.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 44.4% | 43.9% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 45 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,381 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 50 | 88 | 107 | |
| Average residents per day | 46 | 74 | 86 | |
| Occupancy | 91.4% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.6% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 3.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.6% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 0% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 0% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.9% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 17.9% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.7% | 25.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.9% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.1% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.7% | 92.7% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 86.5% | 75.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 78.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 29, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected August 11, 2026 |
| April 15, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 21, 2026 |
| April 15, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 21, 2026 |
| June 18, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected July 11, 2025 |
| June 18, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected July 11, 2025 |
| June 18, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected July 11, 2025 |
| June 18, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected July 11, 2025 |
| June 18, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 18, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 18, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 18, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 18, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 11, 2025 |
| March 4, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 21, 2025 |
| March 4, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 21, 2025 |
| March 4, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 21, 2025 |
| January 23, 2025 Complaint | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected February 3, 2025 |
| September 10, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 23, 2024 |
| September 10, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | C No harm, widespread | Corrected September 23, 2024 |
| July 23, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 4, 2024 |
| May 30, 2024 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 10, 2024 |
| May 30, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected June 10, 2024 |
| November 28, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | F Potential harm, widespread | Corrected December 22, 2022 |
| November 28, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 22, 2022 |
| November 28, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected December 22, 2022 |
| November 28, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected December 22, 2022 |
| November 28, 2022 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 22, 2022 |
| January 4, 2020 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected January 31, 2020 |
| January 4, 2020 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected January 31, 2020 |
| January 4, 2020 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected January 31, 2020 |
| January 4, 2020 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 31, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OTTERBEIN LSC, LLC Organization | 5% or greater direct ownership interest | 100% | 01/01/2016 |
| OTTERBEIN HOME Organization | 5% or greater indirect ownership interest | 100% | 12/01/2021 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | adp of the snf | NOT APPLICABLE | 04/04/2025 |
| KIRKENDALL, JESSICA Individual | adp of the snf | NOT APPLICABLE | 01/03/2023 |
| OTTERBEIN HOME Organization | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| PIERCE, JOHN Individual | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| POLARIS PHARMACY SERVICES OF OHIO LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2018 |
| POWELL, ANGIE Individual | corporate director | NOT APPLICABLE | 11/24/2014 |
| STEPHENSON, JOHN Individual | corporate director | NOT APPLICABLE | 08/09/1982 |
| GREEN, JAMES Individual | corporate officer | NOT APPLICABLE | 11/21/2005 |
| HAWKINS, RITA Individual | corporate officer | NOT APPLICABLE | 01/16/2006 |
| MILLER, JASON Individual | corporate officer | NOT APPLICABLE | 08/04/2014 |
| WILSON, JILL Individual | corporate officer | NOT APPLICABLE | 05/01/2009 |
| BAKER, STEVE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, ABRAHAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, DANIEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/06/2025 |
| GALBUT, DAVID Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| GALBUT, ERIC Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/06/2025 |
| GALBUT, ROBERT Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| PARITZKY, JONATHAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| ROMBRO, DAVID Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| ZISEK, TODD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/04/2025 |
| BARBEE, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 12/01/2021 |
| BENEDICT, JUDY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| BOWLUS, MARILYN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2014 |
| GODFREY, MIKE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| HINDS, NORRIS Individual | managing control - governing body | NOT APPLICABLE | 04/01/2021 |
| KYLLO, THOMAS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2015 |
| LOAR, TARA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| MCKIBBIN, KATIE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| APP, LYNN Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BARTLETT, VICTORIA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BAYLIFF, BECKY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BROWNSON, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| BURKE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| COLEMAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| FRALEY, RALPH Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2018 |
| GLOSSER, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| GREEN, JAMES Individual | operational/managerial control | NOT APPLICABLE | 12/01/2021 |
Showing 40 of 53 records.
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★★★★★5Much above averageAvalon By Otterbein at Perrysburg
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Frequently asked questions
What is Otterbein Portage Valley's rating?
Otterbein Portage Valley has 4 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Otterbein Portage Valley receive?
Its most recent standard health inspection found 8 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Otterbein Portage Valley accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Otterbein Portage Valley?
It is non profit - corporation and part of Otterbein Seniorlife. The ownership section on this page lists the owners and managers reported to CMS.
Where is Otterbein Portage Valley and how do I contact it?
Otterbein Portage Valley is at 20311 Pemberville Rd, Pemberville, OH 43450. Phone: (419) 833-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.