nursing home in Willoughby, OH
Willoughby Post Acute
37603 Euclid Ave, Willoughby, OH 44094 · (440) 951-5551
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willoughby Post Acute at a glance
Willoughby Post Acute is a 157-bed for-profit nursing home in Willoughby, Ohio (Lake County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Ohio average of 3.2.
Residents receive about 3 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (August 3, 2023) found 3 health citations. The Ohio average is 10.3.
Federal regulators fined it 1 time in the past three years, totaling $39,840.
Nursing staff turnover is 43.9% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 157
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Pacs Group
- Medicare-certified since
- May 2, 1974
- Resident/family council
- Resident
- County
- Lake County
- CMS Certification Number
- 365305
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.8 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.99 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.52 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.67 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.68 hrs | 3.28 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 43.9% | 48.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 15% | 43.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 52 | 80.7 | 80.6 | Better |
Penalties
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $39,840 | $26,381 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 157 | 88 | 107 | |
| Average residents per day | 132 | 74 | 86 | |
| Occupancy | 84.3% | 84.3% | 80.9% |
Long-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5% | 3.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 3.2% | 8.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.2% | 5.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4% | 6.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.1% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 35.2% | 30.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.4% | 25.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.7% | 21.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.8% | 94.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 83.8% | 92.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 50.2% | 75.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 64.1% | 78.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 23, 2026 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected May 1, 2026 |
| October 22, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected October 31, 2025 |
| August 5, 2025 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | F Potential harm, widespread | Corrected August 29, 2025 |
| August 5, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 29, 2025 |
| August 5, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 29, 2025 |
| August 5, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected August 29, 2025 |
| November 20, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected November 29, 2024 |
| November 20, 2024 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected November 29, 2024 |
| November 20, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 29, 2024 |
| November 20, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 29, 2024 |
| November 20, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 29, 2024 |
| September 16, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 7, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 16, 2024 |
| August 3, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 21, 2023 |
| August 3, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected August 21, 2023 |
| August 3, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 21, 2023 |
| August 3, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 6, 2023 |
| November 21, 2019 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected December 10, 2019 |
| November 21, 2019 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected December 10, 2019 |
| October 4, 2018 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | F Potential harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Tag E0018 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Provide a means of sharing information on occupancy/needs. Emergency Preparedness Deficiencies · Tag E0034 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | C No harm, widespread | Corrected November 27, 2018 |
| October 4, 2018 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected November 27, 2018 |
| October 4, 2018 Standard | Honor the resident's right to choose his or her attending physician. Resident Rights Deficiencies · Tag F0555 | D Potential harm, isolated | Corrected November 27, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $39,840 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 22, 2025 | Fine | $39,840 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 37603 EUCLID AVE OH OWNER LLC Organization | 5% or greater indirect ownership interest | — | 12/01/2024 |
| SNF OH HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 12/01/2024 |
| WELL INTEGRA MASTER JV LLC Organization | 5% or greater indirect ownership interest | — | 12/01/2024 |
| WELL PM HOLDCO JV LLC Organization | 5% or greater indirect ownership interest | — | 12/01/2024 |
| MEHTA, DHARMESH Individual | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| RAMACCIATO, AMARILYS Individual | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| WELLTOWER INC Organization | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| WELLTOWER OP, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2024 |
| APT, FREDERICK Individual | corporate officer | NOT APPLICABLE | 12/01/2024 |
| JERGENSEN, JOSHUA Individual | corporate officer | NOT APPLICABLE | 12/01/2024 |
| MITCHELL, JOHN Individual | corporate officer | NOT APPLICABLE | 12/01/2024 |
| APT, FREDERICK Individual | managing control - governing body | NOT APPLICABLE | 12/01/2024 |
| JERGENSEN, JOSHUA Individual | managing control - governing body | NOT APPLICABLE | 12/01/2024 |
| MITCHELL, JOHN Individual | managing control - governing body | NOT APPLICABLE | 12/01/2024 |
| PACS GROUP, INC. Organization | operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| PACS HOLDINGS, LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| PROVIDENCE GROUP NH, LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| RAMACCIATO, AMARILYS Individual | operational/managerial control | NOT APPLICABLE | 12/01/2024 |
Other nursing homes near Willoughby Post Acute
Ohio Living Breckenridge Village
36855 Ridge Rd, Willoughby, OH 44094 · under 1 mi
Non-profit · 72 beds · Part of Ohio Living Communities
★★★★★4Above averageKirtland Woods of Journey
9685 Chillicothe Rd, Kirtland, OH 44094 · 3.6 mi
For-profit · 177 beds · Part of Journey Healthcare
★★★★★1Much below averageMentor Ridge Health and Rehabilitation
8151 Norton Parkway, Mentor, OH 44060 · 3.6 mi
For-profit · 99 beds · Part of Foundations Health Solutions
★★★★★5Much above averageMentor Hills Post Acute
8200 Mentor Hills Drive, Mentor, OH 44060 · 3.7 mi
For-profit · 147 beds · Part of Pacs Group
★★★★★3AverageWickliffe Country Place
1919 Bishop Rd, Wickliffe, OH 44092 · 4.1 mi
For-profit · 170 beds · Part of Legacy Health Services
★★★★★3AverageAltercare of Mayfield Village, INC
290 North Commons Blvd, Mayfield Village, OH 44143 · 4.6 mi
For-profit · 52 beds · Part of Altercare
★★★★★3Average
Frequently asked questions
What is Willoughby Post Acute's rating?
Willoughby Post Acute has 4 out of 5 stars on the CMS overall star rating. The average for Ohio nursing homes is 3.2 stars.
How many inspection citations did Willoughby Post Acute receive?
Its most recent standard health inspection found 3 citations, compared with a Ohio average of 10.3. Every citation is listed on this page with its severity.
Does Willoughby Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willoughby Post Acute?
It is for profit - corporation and part of Pacs Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willoughby Post Acute and how do I contact it?
Willoughby Post Acute is at 37603 Euclid Ave, Willoughby, OH 44094. Phone: (440) 951-5551.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.