nursing home in Pittsboro, NC
The Arbor
300 Clynelish Close, Pittsboro, NC 27312 · (919) 545-2690
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Arbor at a glance
The Arbor is a 16-bed non-profit nursing home in Pittsboro, North Carolina (Chatham County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 4.5 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (April 15, 2026) found 0 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $2,117.
Nursing staff turnover is 0% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 16
- Certified for
- Medicare
- Medicare-certified since
- September 28, 2006
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Chatham County
- CMS Certification Number
- 345539
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.46 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.20 hrs | 0.62 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.80 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 5.00 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 0% | 49% | 45.8% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 4 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $2,117 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 16 | 105 | 107 | |
| Average residents per day | 12 | 87 | 86 | |
| Occupancy | 72.5% | 83.6% | 80.9% |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95.7% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.9% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 15, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected August 17, 2026 |
| April 15, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected August 17, 2026 |
| April 15, 2026 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected August 17, 2026 |
| April 15, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 26, 2026 |
| April 15, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected August 19, 2026 |
| April 15, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected August 19, 2026 |
| April 15, 2026 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected August 17, 2026 |
| March 12, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected June 17, 2025 |
| March 12, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected June 17, 2025 |
| March 12, 2025 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected November 14, 2024 |
| January 10, 2024 Fire safety | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0001 | F Potential harm, widespread | Corrected February 7, 2024 |
| January 10, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 7, 2024 |
| January 10, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected March 7, 2024 |
| January 10, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected February 7, 2024 |
| January 10, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 10, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 10, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected February 7, 2024 |
| January 10, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected February 7, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $2,117 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 2, 2023 | Fine | $2,117 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ARMSTRONG, DIANE Individual | adp of the snf | NOT APPLICABLE | 12/19/2025 |
| WILSON, LINDSAY Individual | adp of the snf | NOT APPLICABLE | 12/19/2025 |
| CANNON, ROB Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| CHAPMAN, LISA Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| DE ST. AUBIN, DENIS Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| KAHLER, H. RICHARD Individual | corporate director | NOT APPLICABLE | 09/01/2024 |
| MARSHALL, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| MCKENNA, GARY Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| MEYER AUSTIN, LEAH Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| PERRY, DAVID Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| RIMER, ALAN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| WILSON, STAN Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| WINTER, CHRISTINA Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| ZIMMER, ROBERT Individual | corporate director | NOT APPLICABLE | 12/06/2011 |
| BOYLAN-WALKER, DANA Individual | corporate officer | NOT APPLICABLE | 05/24/2022 |
| BOYLAN-WALKER, DANA Individual | operational/managerial control | NOT APPLICABLE | 05/24/2022 |
| CANNON, ROB Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| CHAPMAN, LISA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| DE ST. AUBIN, DENIS Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| KAHLER, H. RICHARD Individual | operational/managerial control | NOT APPLICABLE | 09/01/2024 |
| KENDRA, VICTORIA Individual | operational/managerial control | NOT APPLICABLE | 03/01/2017 |
| MARSHALL, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| MCKENNA, GARY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| MEYER AUSTIN, LEAH Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| PERRY, DAVID Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| RIMER, ALAN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| WILSON, STAN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| ZIMMER, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 12/06/2011 |
Other nursing homes near The Arbor
The Laurels of Chatham
72 Chatham Business Park, Pittsboro, NC 27312 · 6.3 mi
For-profit · 140 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★2Below averageThe Cedars of Chapel Hill
101 Green Cedar Lane, Chapel Hill, NC 27517 · 9.4 mi
Non-profit · 12 beds · Part of Life Care Services
★★★★★4Above averageSignature Healthcare of Chapel Hill
1602 E Franklin Street, Chapel Hill, NC 27514 · 10.4 mi
For-profit · 108 beds · Part of Signature Healthcare
★★★★★3AverageParkview Health and Rehabilitation Center
1716 Legion Road, Chapel Hill, NC 27517 · 11.5 mi
For-profit · 108 beds · Part of Liberty Senior Living
- CMS high performer
★★★★★5Much above averageCarol Woods
750 Weaver Dairy Road, Chapel Hill, NC 27514 · 12.2 mi
Non-profit · 30 beds
- CMS high performer
★★★★★5Much above averageSouthpoint Rehabilitation and Healthcare Center
6000 Fayetteville Road, Durham, NC 27713 · 12.7 mi
For-profit · 140 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★2Below average
Frequently asked questions
What is The Arbor's rating?
The Arbor has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did The Arbor receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does The Arbor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Arbor?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Arbor and how do I contact it?
The Arbor is at 300 Clynelish Close, Pittsboro, NC 27312. Phone: (919) 545-2690.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.