nursing home in New Bern, NC
Pruitthealth-Trent
836 Hospital Drive, New Bern, NC 28560 · (252) 638-6001
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pruitthealth-Trent at a glance
Pruitthealth-Trent is a 116-bed for-profit nursing home in New Bern, North Carolina (Craven County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (May 14, 2026) found 6 health citations. The North Carolina average is 4.7.
Federal regulators fined it 2 times in the past three years, totaling $16,152.
Nursing staff turnover is 17.6% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 116
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Pruitthealth
- Medicare-certified since
- May 17, 1991
- Resident/family council
- Resident
- County
- Craven County
- CMS Certification Number
- 345371
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.38 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.53 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.04 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.82 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 17.6% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 117.8 | 49.2 | 80.6 | Worse |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $16,152 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 116 | 105 | 107 | |
| Average residents per day | 100 | 87 | 86 | |
| Occupancy | 86.5% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.5% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 8.6% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.8% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21.6% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.7% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.7% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.6% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 10.9% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.1% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.3% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.8% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 14, 2026 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected May 30, 2026 |
| February 6, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | J Immediate jeopardy, isolated | Corrected February 27, 2026 |
| February 6, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected February 27, 2026 |
| February 6, 2026 Complaint | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected February 27, 2026 |
| February 6, 2026 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected February 27, 2026 |
| February 6, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected February 27, 2026 |
| February 27, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected June 20, 2025 |
| February 27, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected June 20, 2025 |
| February 27, 2025 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected June 20, 2025 |
| February 27, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 20, 2025 |
| February 27, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 20, 2025 |
| February 27, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected March 14, 2025 |
| February 27, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected March 14, 2025 |
| February 27, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected March 14, 2025 |
| February 27, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 14, 2025 |
| February 27, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 14, 2025 |
| March 27, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 16, 2024 |
| January 11, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected March 7, 2024 |
| January 11, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected March 7, 2024 |
| January 11, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 7, 2024 |
| January 11, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 2, 2024 |
| January 11, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 2, 2024 |
| January 11, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 2, 2024 |
| November 16, 2023 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 30, 2023 |
| December 8, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected February 17, 2023 |
| December 8, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected February 17, 2023 |
| December 8, 2022 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | F Potential harm, widespread | Corrected February 17, 2023 |
| December 8, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected February 17, 2023 |
| December 8, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected February 17, 2023 |
| December 8, 2022 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected February 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,076 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 6, 2026 | Fine | $8,076 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PRUITT, NEIL Individual | corporate director | NOT APPLICABLE | 09/25/2007 |
| PRUITT, NEIL Individual | corporate officer | NOT APPLICABLE | 09/25/2007 |
| PRUITTHEALTH INC Organization | operational/managerial control | NOT APPLICABLE | 09/27/2007 |
| PRUITT, NEIL Individual | operational/managerial control | NOT APPLICABLE | 09/25/2007 |
| YATES, LISA Individual | w-2 managing employee | NOT APPLICABLE | 02/28/2019 |
Other nursing homes near Pruitthealth-Trent
Pruitthealth-Neuse
1303 Health Drive, New Bern, NC 28560 · under 1 mi
For-profit · 110 beds · Part of Pruitthealth
★★★★★2Below averageBayview Nursing & Rehabilitation Center
3003 Kensington Park Drive, New Bern, NC 28560 · 2.8 mi
For-profit · 60 beds · Part of Century Care Management
★★★★★4Above averageRiverpoint Crest Nursing and Rehabilitation Center
2600 Old Cherry Point Road, New Bern, NC 28563 · 4.3 mi
For-profit · 105 beds · Part of Principle Long Term Care
★★★★★3AverageBrook Stone Living Center
8990 Highway 17 South, Pollocksville, NC 28573 · 11.8 mi
For-profit · 80 beds
★★★★★3AverageGrantsbrook Nursing and Rehabilitation Center
290 Keel Road, Grantsboro, NC 28529 · 14 mi
For-profit · 96 beds · Part of Principle Long Term Care
- CMS high performer
★★★★★5Much above averageCherry Point Bay Nursing and Rehabilitation Center
110 McCotter Boulevard, Havelock, NC 28532 · 19 mi
For-profit · 70 beds · Part of Principle Long Term Care
★★★★★2Below average
Frequently asked questions
What is Pruitthealth-Trent's rating?
Pruitthealth-Trent has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Pruitthealth-Trent receive?
Its most recent standard health inspection found 6 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Pruitthealth-Trent accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pruitthealth-Trent?
It is for profit - limited liability company and part of Pruitthealth. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pruitthealth-Trent and how do I contact it?
Pruitthealth-Trent is at 836 Hospital Drive, New Bern, NC 28560. Phone: (252) 638-6001.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.