nursing home in Concord, NC
Five Oaks Rehabilitation and Care Center
413 Winecoff School Road, Concord, NC 28027 · (704) 788-2131
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Five Oaks Rehabilitation and Care Center at a glance
Five Oaks Rehabilitation and Care Center is a 160-bed for-profit nursing home in Concord, North Carolina (Cabarrus County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.7 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (March 16, 2026) found 2 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $17,345.
Nursing staff turnover is 55% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 160
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Venza Care Management
- Medicare-certified since
- December 1, 1978
- Resident/family council
- Both
- County
- Cabarrus County
- CMS Certification Number
- 345186
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.71 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.29 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.48 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 55% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 25% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 43.8 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $17,345 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 160 | 105 | 107 | |
| Average residents per day | 154 | 87 | 86 | |
| Occupancy | 96.2% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.2% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.6% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.2% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.9% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.1% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.8% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17.3% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.6% | 92% | 93.6% | Average |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 44.3% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.1% | 80.6% | 82% | Average |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 16, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 28, 2026 |
| March 16, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 28, 2026 |
| March 5, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 23, 2025 |
| March 5, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 25, 2025 |
| March 5, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 25, 2025 |
| March 5, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 25, 2025 |
| September 14, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Tag K0700 | F Potential harm, widespread | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected January 3, 2024 |
| September 14, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected January 3, 2024 |
| September 14, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 27, 2023 |
| September 14, 2023 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected September 27, 2023 |
| September 14, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | B No harm, pattern | Corrected September 22, 2023 |
| September 14, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected September 14, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $17,345 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 5, 2025 | Fine | $17,345 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FH SNF OPERATIONS HOLDING LLC Organization | 5% or greater direct ownership interest | 100% | 12/31/2021 |
| FH OPCO MANAGER LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| HALL, GEORGE Individual | adp of the snf | NOT APPLICABLE | 12/31/2021 |
| MELB OPCO MANAGER LLC Organization | adp of the snf | NOT APPLICABLE | 12/29/2025 |
| THOMAS, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 07/12/2023 |
| VERTEX FINANCIAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| GOODMAN, MENUCHA Individual | corporate officer | NOT APPLICABLE | 12/01/2025 |
| CH FH HOLDING LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| CW FH HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF ASSOCIATES LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF ASSOCIATES TRUST Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| SE SNF HOLDINGS TRUST Organization | indirect ownership interest | NOT APPLICABLE | 03/25/2026 |
| HERZKA, YISROEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/15/2026 |
| STRAUSS, SUSAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 02/16/2026 |
| GOODMAN, MENUCHA Individual | managing control - governing body | NOT APPLICABLE | 12/01/2025 |
| FH OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| GOODMAN, MENUCHA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| HALL, GEORGE Individual | operational/managerial control | NOT APPLICABLE | 12/31/2021 |
| MELB OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| THOMAS, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 07/12/2023 |
| VERTEX FINANCIAL SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Five Oaks Rehabilitation and Care Center
The Greens at Cabarrus
250 Bishop Lane, Concord, NC 28025 · 1.1 mi
For-profit · 90 beds · Part of Cch Healthcare
★★★★★5Much above averageCopperfield Health & Rehabilitation
515 Lake Concord Road NE, Concord, NC 28025 · 1.2 mi
For-profit · 120 beds
- Abuse citation
★★★★★1Much below averageKannapolis Health and Rehabilitation
1810 Concord Lake Road, Kannapolis, NC 28083 · 1.7 mi
For-profit · 107 beds · Part of Avardis Health
★★★★★2Below averageCabarrus Health and Rehabilitation Center
430 Brookwood Avenue NE, Concord, NC 28025 · 2.6 mi
For-profit · 120 beds · Part of Lifeworks Rehab
- Abuse citation
★★★★★1Much below averageThe Gardens of Taylor Glen Retirement Community
3700 Taylor Glen Lane, Concord, NC 28027 · 2.8 mi
Non-profit · 8 beds
★★★★★4Above averageBig Elm Retirement and Nursing Centers
1285 West A Street, Kannapolis, NC 28081 · 4.6 mi
For-profit · 50 beds
★★★★★4Above average
Frequently asked questions
What is Five Oaks Rehabilitation and Care Center's rating?
Five Oaks Rehabilitation and Care Center has 2 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Five Oaks Rehabilitation and Care Center receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Five Oaks Rehabilitation and Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Five Oaks Rehabilitation and Care Center?
It is for profit - limited liability company and part of Venza Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Five Oaks Rehabilitation and Care Center and how do I contact it?
Five Oaks Rehabilitation and Care Center is at 413 Winecoff School Road, Concord, NC 28027. Phone: (704) 788-2131.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.