nursing home in Boone, NC
Glenbridge Health and Rehabilitation
211 Milton Brown Heirs Road, Boone, NC 28607 · (828) 264-6720
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Glenbridge Health and Rehabilitation at a glance
Glenbridge Health and Rehabilitation is a 134-bed for-profit nursing home in Boone, North Carolina (Watauga County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (March 27, 2026) found 10 health citations. The North Carolina average is 4.7.
Federal regulators fined it 3 times in the past three years, totaling $32,349.
Nursing staff turnover is 60.6% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 134
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Brighton Healthcare
- Medicare-certified since
- May 4, 1977
- Resident/family council
- Resident
- County
- Watauga County
- CMS Certification Number
- 345163
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.53 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.22 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.10 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 60.6% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 5 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 114.8 | 49.2 | 80.6 | Worse |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $32,349 | $36,617 | $30,972 | Average |
| All federal penalties in the past 3 years (lower is better) | 4 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 134 | 105 | 107 | |
| Average residents per day | 107 | 87 | 86 | |
| Occupancy | 79.9% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 24.1% | 14% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 18% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.5% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.6% | 7.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 27.1% | 5.9% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.7% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 22.9% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 95.9% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 27, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected July 16, 2026 |
| March 27, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 23, 2026 |
| March 27, 2026 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected April 23, 2026 |
| March 27, 2026 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected April 23, 2026 |
| March 27, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 23, 2026 |
| March 27, 2026 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | B No harm, pattern | Corrected April 23, 2026 |
| April 16, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 2, 2025 |
| April 16, 2025 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected May 2, 2025 |
| April 16, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 16, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 16, 2025 Complaint | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | C No harm, widespread | Corrected May 2, 2025 |
| February 6, 2025 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | D Potential harm, isolated | Corrected March 27, 2025 |
| February 6, 2025 Standard | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | J Immediate jeopardy, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected March 3, 2025 |
| February 6, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 16, 2025 |
| February 6, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 2, 2025 |
| February 6, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected April 16, 2025 |
| February 6, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 17, 2024 |
| February 6, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 16, 2025 |
| February 6, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 16, 2025 |
| December 13, 2023 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 13, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 13, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 4, 2024 |
| December 13, 2023 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected January 4, 2024 |
| October 5, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected November 26, 2023 |
| October 5, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected November 26, 2023 |
| October 5, 2023 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected December 13, 2023 |
| October 5, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 4, 2024 |
| October 5, 2023 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected January 4, 2024 |
| October 5, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected December 13, 2023 |
| October 5, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 13, 2023 |
| October 5, 2023 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected December 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 4 federal penalties in the past three years, including $32,349 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 6, 2025 | Payment Denial | 56 days from March 7, 2025 |
| February 6, 2025 | Fine | $13,703 |
| February 6, 2025 | Fine | $13,449 |
| October 5, 2023 | Fine | $5,197 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GLENBRIDGE HEALTH AND REHABILITATION Organization | 5% or greater direct ownership interest | 100% | 12/01/2022 |
| BRAND SONNENSCHINE LLP Organization | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| BRIGHTON MANAGEMENT ONE LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| FISCHER, DAVID Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| JONES, KRISTY Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| LEFKOWITZ, ZEV Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| LTC CONSULTING SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| TURBETT, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| FISCHER, DAVID Individual | corporate director | NOT APPLICABLE | 12/01/2022 |
| FISCHER, DAVID Individual | managing control - governing body | NOT APPLICABLE | 12/01/2022 |
| LEFKOWITZ, ZEV Individual | managing control - governing body | NOT APPLICABLE | 12/01/2022 |
| FISCHER, DAVID Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
| JONES, KRISTY Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
Other nursing homes near Glenbridge Health and Rehabilitation
The Foley Center at Chestnut Ridge
621 Chestnut Ridge Parkway, Blowing Rock, NC 28605 · 3.1 mi
For-profit · 92 beds · Part of Liberty Senior Living
★★★★★2Below averageLife Care Center of Banner Elk
185 Norwood Hollow Road, Banner Elk, NC 28604 · 12.7 mi
For-profit · 118 beds · Part of Life Care Centers of America
★★★★★4Above averageLenoir Health and Rehabilitation Center
322 Nuway Circle, Lenoir, NC 28645 · 17.7 mi
For-profit · 120 beds · Part of Lifeworks Rehab
★★★★★1Much below averageMargate Health and Rehabilitation, LLC
540 Waugh Street, Jefferson, NC 28640 · 19 mi
For-profit · 210 beds
★★★★★3AverageHibriten Mountain Nursing and Rehabilitation
2030 Harper Avenue NW, Lenoir, NC 28645 · 20.2 mi
Non-profit · 100 beds · Part of Avardis Health
- Abuse citation
★★★★★1Much below averageThe Waters of Roan Highlands,llc
146 Buck Creek Road, Roan Mountain, TN 37687 · 22.3 mi
For-profit · 80 beds · Part of Infinity Healthcare Consulting
★★★★★5Much above average
Frequently asked questions
What is Glenbridge Health and Rehabilitation's rating?
Glenbridge Health and Rehabilitation has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Glenbridge Health and Rehabilitation receive?
Its most recent standard health inspection found 10 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Glenbridge Health and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Glenbridge Health and Rehabilitation?
It is for profit - limited liability company and part of Brighton Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Glenbridge Health and Rehabilitation and how do I contact it?
Glenbridge Health and Rehabilitation is at 211 Milton Brown Heirs Road, Boone, NC 28607. Phone: (828) 264-6720.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.