nursing home in Waynesville, NC
Autumn Care of Waynesville
360 Old Balsam Road, Waynesville, NC 28786 · (828) 456-7381
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Autumn Care of Waynesville at a glance
Autumn Care of Waynesville is a 90-bed for-profit nursing home in Waynesville, North Carolina (Haywood County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the North Carolina average of 2.9.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (June 4, 2026) found 7 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $107,387.
Nursing staff turnover is 69.8% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 90
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Saber Healthcare Group
- Medicare-certified since
- March 6, 1974
- Resident/family council
- Resident
- County
- Haywood County
- CMS Certification Number
- 345110
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.43 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.12 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.05 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 69.8% | 49% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 93.8% | 45.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 93 | 49.2 | 80.6 | Worse |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $107,387 | $36,617 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 105 | 107 | |
| Average residents per day | 83 | 87 | 86 | |
| Occupancy | 92.6% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.4% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.8% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.1% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 10.1% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.7% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 17.6% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 84.9% | 92% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.4% | 1.4% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 51.4% | 78.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 45.8% | 80.6% | 82% | Worse |
Inspection citations
State inspectors cited this home for 31 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 23, 2026 |
| June 4, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 23, 2026 |
| June 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 23, 2026 |
| June 4, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 23, 2026 |
| June 4, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 23, 2026 |
| June 4, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 23, 2026 |
| September 9, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 19, 2025 |
| May 22, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 22, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 22, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 22, 2025 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected June 16, 2025 |
| May 22, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 16, 2025 |
| May 22, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 16, 2025 |
| May 22, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected June 16, 2025 |
| May 22, 2025 Complaint | Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Tag F0551 | D Potential harm, isolated | Corrected June 16, 2025 |
| November 26, 2024 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected November 29, 2024 |
| May 9, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0001 | F Potential harm, widespread | Corrected May 30, 2024 |
| May 9, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected July 30, 2024 |
| May 9, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | K Immediate jeopardy, pattern | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | K Immediate jeopardy, pattern | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 30, 2024 |
| May 9, 2024 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Have a Compliance and Ethics Program. Administration Deficiencies · Tag F0895 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 30, 2024 |
| May 9, 2024 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected May 30, 2024 |
| May 9, 2024 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected May 30, 2024 |
| December 21, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected April 17, 2023 |
| December 21, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 17, 2023 |
| December 21, 2022 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | D Potential harm, isolated | Corrected April 17, 2023 |
| December 21, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $107,387 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 9, 2024 | Fine | $107,387 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SHG AUTUMN, LLC Organization | 5% or greater direct ownership interest | 100% | 03/01/2016 |
| OHL ASSET (NC) WAYNESVITTE, LP Organization | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2016 |
| CIBC BANK USA Organization | adp of the snf | NOT APPLICABLE | 03/31/2021 |
| CITRIN COOPERMAN ADVISORS LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2016 |
| GUFFEY, NEAL Individual | adp of the snf | NOT APPLICABLE | 04/12/2025 |
| MARCUS, THEODORE Individual | adp of the snf | NOT APPLICABLE | 09/30/2024 |
| NICOLUZAKIS, GREGORY Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| OHL ASSET (NC) WAYNESVITTE, LP Organization | adp of the snf | NOT APPLICABLE | 03/01/2016 |
| RUSSELL, ALEX Individual | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| SABER GOVERNANCE LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2019 |
| SHG AUTUMN, LLC Organization | adp of the snf | NOT APPLICABLE | 04/30/2026 |
| SHG MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 09/01/2019 |
| SHG MT, LLC Organization | adp of the snf | NOT APPLICABLE | 04/30/2026 |
| VOLPE, BENJAMIN Individual | adp of the snf | NOT APPLICABLE | 03/01/2019 |
| WALKER & ASSOCIATES PC Organization | adp of the snf | NOT APPLICABLE | 12/18/2023 |
| VOLPE, BENJAMIN Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| WEISBERG, WILLIAM Individual | corporate director | NOT APPLICABLE | 03/01/2019 |
| NICOLUZAKIS, GREGORY Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| VOLPE, BENJAMIN Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| WEISBERG, WILLIAM Individual | corporate officer | NOT APPLICABLE | 03/01/2019 |
| MARCUS, THEODORE Individual | operational/managerial control | NOT APPLICABLE | 09/30/2024 |
| RUSSELL, ALEX Individual | operational/managerial control | NOT APPLICABLE | 03/31/2025 |
| SHG MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2019 |
Other nursing homes near Autumn Care of Waynesville
Skyland Terrace and Rehabilitation
516 Wall Street, Waynesville, NC 28786 · 2.9 mi
For-profit · 90 beds
★★★★★4Above averageMaggie Valley Health and Rehabilitation Center
75 Fisher Loop, Maggie Valley, NC 28751 · 6.3 mi
For-profit · 114 beds
★★★★★2Below averageSmoky Mountain Health and Rehabilitation Center
1349 Crabtree Road, Waynesville, NC 28785 · 6.4 mi
For-profit · 50 beds · Part of Principle Long Term Care
★★★★★3AverageSilver Bluff
100 Silver Bluff Drive, Canton, NC 28716 · 7.6 mi
For-profit · 131 beds · Part of Liberty Senior Living
★★★★★3AverageVero Health & Rehab of Sylva
417 Cloverdale Road, Sylva, NC 28779 · 12.6 mi
For-profit · 106 beds · Part of Regional Health Properties
- Special Focus candidate
★★★★★1Much below average- ★★★★★4Above average
Frequently asked questions
What is Autumn Care of Waynesville's rating?
Autumn Care of Waynesville has 1 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Autumn Care of Waynesville receive?
Its most recent standard health inspection found 7 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Autumn Care of Waynesville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Autumn Care of Waynesville?
It is for profit - corporation and part of Saber Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Autumn Care of Waynesville and how do I contact it?
Autumn Care of Waynesville is at 360 Old Balsam Road, Waynesville, NC 28786. Phone: (828) 456-7381.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.