nursing home in Zebulon, NC
Zebulon Rehabilitation Center
509 West Gannon Avenue, Zebulon, NC 27597 · (919) 269-9621
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Zebulon Rehabilitation Center at a glance
Zebulon Rehabilitation Center is a 60-bed for-profit nursing home in Zebulon, North Carolina (Wake County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (July 24, 2025) found 2 health citations. The North Carolina average is 4.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sovereign Healthcare Holdings
- Medicare-certified since
- September 15, 1973
- Resident/family council
- Resident
- County
- Wake County
- CMS Certification Number
- 345104
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.17 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.35 hrs | 3.42 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 37% | 49% | 45.8% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 8 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 105 | 107 | |
| Average residents per day | 57 | 87 | 86 | |
| Occupancy | 95.7% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 9.9% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.2% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 2.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.8% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.5% | 18.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.8% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 21.6% | 5.9% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.4% | 21.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.8% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.4% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.3% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 7, 2025 |
| July 24, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 7, 2025 |
| June 27, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | D Potential harm, isolated | Corrected August 4, 2024 |
| June 27, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected August 4, 2024 |
| June 27, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 27, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 12, 2024 |
| March 31, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 27, 2023 |
| March 31, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 31, 2023 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 31, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 31, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 31, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 27, 2023 |
| March 31, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected April 27, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHERY, DAWN Individual | adp of the snf | NOT APPLICABLE | 06/08/2017 |
| CRONQUIST, ROYCE Individual | adp of the snf | NOT APPLICABLE | 02/01/2018 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| GHANNAM, WASEEM Individual | adp of the snf | NOT APPLICABLE | 05/01/2026 |
| HSP CAROLINA LLC Organization | adp of the snf | NOT APPLICABLE | 07/02/2025 |
| KAAR, SUSAN Individual | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| KELLY, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 02/01/2018 |
| MANGINE, JOHN Individual | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| MELTON, DONALD Individual | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| NOTERMANN, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 06/15/2023 |
| PECK, ROBERT Individual | adp of the snf | NOT APPLICABLE | 06/29/2026 |
| SKILLEN, GABRIELLA Individual | adp of the snf | NOT APPLICABLE | 06/08/2023 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 07/02/2025 |
| SOVEREIGN CAROLINA DISBURSEMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| SOVEREIGN CAROLINA HOLDINGS LLC Organization | direct ownership interest | NOT APPLICABLE | 03/06/2014 |
| CRONQUIST 2015 FAMILY TR Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2015 |
| JOHN J NOTERMANN BUSINESS TR Organization | indirect ownership interest | NOT APPLICABLE | 11/12/2017 |
| MANGINE, JOHN Individual | indirect ownership interest | NOT APPLICABLE | 05/01/2014 |
| NOTERMANN, BRENDA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/02/2025 |
| CHERY, DAWN Individual | managing control - governing body | NOT APPLICABLE | 06/08/2017 |
| KAAR, SUSAN Individual | managing control - governing body | NOT APPLICABLE | 05/01/2014 |
| PECK, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 06/29/2026 |
| CRONQUIST, ROYCE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2018 |
| GHANNAM, WASEEM Individual | operational/managerial control | NOT APPLICABLE | 05/01/2026 |
| MANGINE, JOHN Individual | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| MELTON, DONALD Individual | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| SKILLEN, GABRIELLA Individual | operational/managerial control | NOT APPLICABLE | 06/08/2023 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
Other nursing homes near Zebulon Rehabilitation Center
Wellington Rehabilitation and Healthcare
1000 Tandal Place, Knightdale, NC 27545 · 9.2 mi
For-profit · 80 beds · Part of Avardis Health
★★★★★1Much below averagePerry Creek Health and Rehabilitation Center
5201 Clarks Fork Drive NW, Raleigh, NC 27616 · 13.8 mi
For-profit · 132 beds
★★★★★1Much below averageSpringbrook Nursing and Rehabilitation Center
195 Springbrook Avenue, Clayton, NC 27520 · 14.4 mi
For-profit · 100 beds · Part of Principle Long Term Care
★★★★★3AverageHillside Nursing Center of Wake Forest
968 East Wait Avenue, Wake Forest, NC 27588 · 14.5 mi
For-profit · 130 beds
- CMS high performer
★★★★★5Much above averageTower Nursing and Rehabilitation Center
3609 Bond Street, Raleigh, NC 27604 · 14.5 mi
For-profit · 180 beds · Part of Principle Long Term Care
★★★★★3AverageCapital Nursing and Rehabilitation Center
3000 Holston Lane, Raleigh, NC 27610 · 14.7 mi
For-profit · 125 beds · Part of Liberty Senior Living
★★★★★4Above average
Frequently asked questions
What is Zebulon Rehabilitation Center's rating?
Zebulon Rehabilitation Center has 4 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Zebulon Rehabilitation Center receive?
Its most recent standard health inspection found 2 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Zebulon Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Zebulon Rehabilitation Center?
It is for profit - corporation and part of Sovereign Healthcare Holdings. The ownership section on this page lists the owners and managers reported to CMS.
Where is Zebulon Rehabilitation Center and how do I contact it?
Zebulon Rehabilitation Center is at 509 West Gannon Avenue, Zebulon, NC 27597. Phone: (919) 269-9621.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.