nursing home in High Point, NC
Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 27262 · (336) 884-2222
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Westchester Manor at Providence Place at a glance
Westchester Manor at Providence Place is a 129-bed non-profit nursing home in High Point, North Carolina (Guilford County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the North Carolina average of 2.9.
Residents receive about 4.8 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (July 24, 2025) found 5 health citations. The North Carolina average is 4.7.
Federal regulators fined it 1 time in the past three years, totaling $8,018.
Nursing staff turnover is 39.5% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 129
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Everyage Senior Living
- Medicare-certified since
- May 1, 1973
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Guilford County
- CMS Certification Number
- 345090
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.84 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.49 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.15 hrs | 2.34 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.70 hrs | 3.42 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 39.5% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 45.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 26 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,018 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 129 | 105 | 107 | |
| Average residents per day | 119 | 87 | 86 | |
| Occupancy | 92.2% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.7% | 5.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.1% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 5.7% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.7% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 20.7% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.8% | 18.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.9% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.6% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.3% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.5% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 88.5% | 78.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.3% | 80.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2025 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected August 22, 2025 |
| July 24, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 22, 2025 |
| July 24, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 22, 2025 |
| July 24, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected August 22, 2025 |
| July 24, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 22, 2025 |
| May 23, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 19, 2024 |
| May 23, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected June 11, 2024 |
| May 23, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | B No harm, pattern | Corrected June 10, 2024 |
| February 23, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected April 30, 2023 |
| February 23, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 30, 2023 |
| February 23, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 30, 2023 |
| February 23, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,018 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 23, 2024 | Fine | $8,018 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| EVERYAGE Organization | 5% or greater security interest | NOT APPLICABLE | 10/01/2024 |
| ABERNETHY, JULIUS Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| ALCORN, GREGORY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| BOLICK, LAWRENCE Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| BRANCH, ANTHONY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| CLAPP, KENNETH Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| CUTTS, DAWN Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| ERDMAN, CHARLES Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| EVERYAGE Organization | adp of the snf | NOT APPLICABLE | 01/02/2026 |
| GILLIAM, JEFFREY J Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| GRAY, PAUL Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| HORTON, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| HOWELL, PARKER Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| MADDOX, LAMONT Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| MARCH, MILLS Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| NILES, MARIA Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| SLADE-HARTMAN, VENEZELA Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| SMITH, SHANE Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| STONE, SUSAN Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| STREET, JODY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| SULLIVAN, DIANA Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| THIE, RONALD Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| TOBIN, CORY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| WILEY, MARGARET Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| WOOD, KATHY Individual | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| ABERNETHY, JULIUS Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| ALCORN, GREGORY Individual | corporate director | NOT APPLICABLE | 10/01/2021 |
| BOLICK, LAWRENCE Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| BRANCH, ANTHONY Individual | corporate director | NOT APPLICABLE | 10/01/2017 |
| CLAPP, KENNETH Individual | corporate director | NOT APPLICABLE | 10/01/2025 |
| ERDMAN, CHARLES Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| GILLIAM, JEFFREY J Individual | corporate director | NOT APPLICABLE | 10/01/2020 |
| GRAY, PAUL Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
| HORTON, MICHELLE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HOWELL, PARKER Individual | corporate director | NOT APPLICABLE | 10/01/2013 |
| MADDOX, LAMONT Individual | corporate director | NOT APPLICABLE | 10/01/2024 |
| MARCH, MILLS Individual | corporate director | NOT APPLICABLE | 10/01/2017 |
| SMITH, SHANE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| STONE, SUSAN Individual | corporate director | NOT APPLICABLE | 10/01/2025 |
| STREET, JODY Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
Showing 40 of 79 records.
Other nursing homes near Westchester Manor at Providence Place
Meridian Center
707 North Elm Street, High Point, NC 27262 · 1.8 mi
For-profit · 199 beds · Part of Genesis Healthcare
★★★★★1Much below averageMagnolia Gardens Center for Nursing and Rehabilita
1028 Blair Street, Thomasville, NC 27360 · 4.1 mi
For-profit · 120 beds · Part of Alliance Health Group
★★★★★3AverageWestwood Health and Rehabilitation
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★★★★★1Much below averagePine Ridge Health and Rehabilitation Center
706 Pineywood Road, Thomasville, NC 27360 · 5.1 mi
For-profit · 140 beds · Part of Principle Long Term Care
★★★★★3AverageMaryfield Nursing Home
1315 Greensboro Road, High Point, NC 27260 · 5.3 mi
Non-profit · 115 beds
- CMS high performer
★★★★★5Much above averageThe Shannon Gray Rehabilitation & Recovery Center
2005 Shannon Gray Court, Jamestown, NC 27282 · 5.6 mi
For-profit · 150 beds
★★★★★3Average
Frequently asked questions
What is Westchester Manor at Providence Place's rating?
Westchester Manor at Providence Place has 3 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Westchester Manor at Providence Place receive?
Its most recent standard health inspection found 5 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Westchester Manor at Providence Place accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Westchester Manor at Providence Place?
It is non profit - corporation and part of Everyage Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Westchester Manor at Providence Place and how do I contact it?
Westchester Manor at Providence Place is at 1795 Westchester Drive, High Point, NC 27262. Phone: (336) 884-2222.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.