nursing home in Madison, NC
Jacob's Creek Nursing and Rehabilitation Center
1721 Bald Hill Loop, Madison, NC 27025 · (336) 548-9658
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Jacob's Creek Nursing and Rehabilitation Center at a glance
Jacob's Creek Nursing and Rehabilitation Center is a 170-bed for-profit nursing home in Madison, North Carolina (Rockingham County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the North Carolina average of 2.9.
Residents receive about 3.3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (December 18, 2025) found 0 health citations. The North Carolina average is 4.7.
Federal regulators fined it 2 times in the past three years, totaling $16,801.
Nursing staff turnover is 43.5% per year (state average 49%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 170
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Principle Long Term Care
- Medicare-certified since
- May 8, 1968
- Resident/family council
- Resident
- County
- Rockingham County
- CMS Certification Number
- 345050
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.32 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.31 hrs | 0.62 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.16 hrs | 2.34 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.09 hrs | 3.42 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 43.5% | 49% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30% | 45.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 3 | 1 | 1 | Worse |
Inspections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 10 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $16,801 | $36,617 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 170 | 105 | 107 | |
| Average residents per day | 152 | 87 | 86 | |
| Occupancy | 89.5% | 83.6% | 80.9% |
Long-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.2% | 5.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.9% | 14% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 2.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8% | 15.6% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 14.3% | 18.3% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 9.9% | 7.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.8% | 5.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 34.8% | 21.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 6.7% | 20.7% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92% | 93.6% | Better |
Short-stay residents
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 80% | 78.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 80.6% | 80.6% | 82% | Average |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 18, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 27, 2026 |
| December 18, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected February 27, 2026 |
| September 18, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected January 20, 2025 |
| September 18, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 20, 2025 |
| September 18, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected January 20, 2025 |
| September 18, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected January 20, 2025 |
| September 18, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected August 5, 2024 |
| September 18, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 11, 2024 |
| September 18, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected October 11, 2024 |
| September 18, 2024 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected October 11, 2024 |
| April 27, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected July 5, 2023 |
| April 27, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 5, 2023 |
| April 27, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 5, 2023 |
| April 27, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected July 5, 2023 |
| April 27, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 27, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 27, 2023 Standard | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Tag F0626 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 27, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected May 25, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $16,801 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 18, 2024 | Payment Denial | 2 days from October 9, 2024 |
| September 18, 2024 | Fine | $12,784 |
| September 18, 2024 | Fine | $4,017 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GOFORTH, JAMES Individual | adp of the snf | NOT APPLICABLE | 05/12/2025 |
| PRINCIPLE LONG TERM CARE, INC. Organization | adp of the snf | NOT APPLICABLE | 04/14/2025 |
| WILSON, KATHLEEN Individual | adp of the snf | NOT APPLICABLE | 05/12/2025 |
| BOICE, GALE Individual | corporate officer | NOT APPLICABLE | 03/05/2018 |
| JOHNSON, DIANNE Individual | corporate officer | NOT APPLICABLE | 01/01/2011 |
| GOFORTH, JAMES Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| PRINCIPLE LONG TERM CARE, INC. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2011 |
| WILSON, KATHLEEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Jacob's Creek Nursing and Rehabilitation Center
- ★★★★★4Above average
Eden Rehabilitation and Healthcare Center
226 N Oakland Avenue, Eden, NC 27288 · 12.3 mi
For-profit · 112 beds · Part of Simcha Hyman & Naftali Zanziper
★★★★★2Below averageUnc Rockingham Rehab & Nursing Care Center
205 East Kings Highway, Eden, NC 27288 · 13 mi
Non-profit · 121 beds
- CMS high performer
★★★★★5Much above averageCypress Valley Center for Nursing and Rehabilitati
543 Maple Avenue, Reidsville, NC 27320 · 13.1 mi
For-profit · 110 beds · Part of Alliance Health Group
★★★★★1Much below averagePenn Nursing Center
618-A S Main Street, Reidsville, NC 27320 · 13.3 mi
Non-profit · 82 beds
- CMS high performer
★★★★★5Much above averageWalnut Cove Health and Rehabilitation
511 Windmill Street, Walnut Cove, NC 27052 · 14 mi
For-profit · 90 beds · Part of Avardis Health
★★★★★2Below average
Frequently asked questions
What is Jacob's Creek Nursing and Rehabilitation Center's rating?
Jacob's Creek Nursing and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for North Carolina nursing homes is 2.9 stars.
How many inspection citations did Jacob's Creek Nursing and Rehabilitation Center receive?
Its most recent standard health inspection found 0 citations, compared with a North Carolina average of 4.7. Every citation is listed on this page with its severity.
Does Jacob's Creek Nursing and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Jacob's Creek Nursing and Rehabilitation Center?
It is for profit - limited liability company and part of Principle Long Term Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Jacob's Creek Nursing and Rehabilitation Center and how do I contact it?
Jacob's Creek Nursing and Rehabilitation Center is at 1721 Bald Hill Loop, Madison, NC 27025. Phone: (336) 548-9658.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.