nursing home in Buffalo, NY
Highpointe on Michigan Health Care Facility
1031 Michigan Ave, Buffalo, NY 14203 · (716) 748-3101
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★5
- Quality measures★★★★★4
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highpointe on Michigan Health Care Facility at a glance
Highpointe on Michigan Health Care Facility is a 300-bed non-profit nursing home in Buffalo, New York (Erie County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 5.4 hours of nursing care per day (1.2 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (September 16, 2024) found 13 health citations. The New York average is 8.
Federal regulators fined it 1 time in the past three years, totaling $129,149.
Nursing staff turnover is 31.6% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 300
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 5, 2001
- Resident/family council
- Resident
- County
- Erie County
- CMS Certification Number
- 335834
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.41 hrs | 3.63 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.16 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.13 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.62 hrs | 3.18 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 31.6% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 39.8% | 42.9% | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 215.3 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $129,149 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 300 | 188 | 107 | |
| Average residents per day | 258 | 168 | 86 | |
| Occupancy | 86.1% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 8.6% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.9% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 15.1% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14% | 12.5% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.4% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.7% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.3% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 78.8% | 78.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 5, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected May 4, 2026 |
| March 5, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 4, 2026 |
| April 24, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 23, 2025 |
| September 16, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected November 15, 2024 |
| September 16, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected December 9, 2024 |
| September 16, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected November 15, 2024 |
| September 16, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected November 15, 2024 |
| September 16, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | L Immediate jeopardy, widespread | Corrected November 15, 2024 |
| September 16, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected November 15, 2024 |
| September 16, 2024 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | F Potential harm, widespread | Corrected November 15, 2024 |
| September 16, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | F Potential harm, widespread | Corrected November 15, 2024 |
| September 16, 2024 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected November 15, 2024 |
| September 16, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected November 15, 2024 |
| September 16, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 15, 2024 |
| September 16, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 15, 2024 |
| September 16, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected November 15, 2024 |
| September 16, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | C No harm, widespread | Corrected November 15, 2024 |
| September 16, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | C No harm, widespread | Corrected November 15, 2024 |
| May 22, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 30, 2024 |
| August 30, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected October 28, 2022 |
| August 30, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 28, 2022 |
| August 30, 2022 Standard | Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Tag F0886 | D Potential harm, isolated | Corrected October 28, 2022 |
| January 22, 2020 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected March 21, 2020 |
| January 22, 2020 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected March 21, 2020 |
| January 22, 2020 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected March 21, 2020 |
| January 22, 2020 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 21, 2020 |
| January 22, 2020 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 21, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $129,149 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 16, 2024 | Fine | $129,149 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| KALEIDA HEALTH Organization | 5% or greater direct ownership interest | 100% | 12/03/2011 |
| PRUDENTIAL HUNTOON PAIGE ASSOCIATES, LLC. Organization | 5% or greater mortgage interest | NOT APPLICABLE | 04/01/1998 |
| BARKOWSKI, RAKHI Individual | contracted managing employee | NOT APPLICABLE | 04/01/2024 |
| AQUINO, NICHOLAS Individual | corporate director | NOT APPLICABLE | 05/01/2015 |
| BEAUFORD, THOMAS Individual | corporate director | NOT APPLICABLE | 04/01/2022 |
| BOYD, DONALD Individual | corporate director | NOT APPLICABLE | 07/11/2022 |
| CHEVLI, K Individual | corporate director | NOT APPLICABLE | 04/01/2022 |
| CLEMO, LORRIE Individual | corporate director | NOT APPLICABLE | 05/01/2017 |
| CROSBY, GARY Individual | corporate director | NOT APPLICABLE | 05/01/2017 |
| EDDIB, ABEER Individual | corporate director | NOT APPLICABLE | 06/01/2019 |
| JAVED, MUHAMMED Individual | corporate director | NOT APPLICABLE | 05/01/2019 |
| MAGGIO, WILLIAM Individual | corporate director | NOT APPLICABLE | 05/01/2015 |
| MATTHEWS, GEORGE Individual | corporate director | NOT APPLICABLE | 05/01/2008 |
| MCEVOY, TIMOTHY Individual | corporate director | NOT APPLICABLE | 06/01/2019 |
| O'LEARY, PAUL Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| PERSONS, JOHN Individual | corporate director | NOT APPLICABLE | 04/01/2022 |
| ROSS, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 05/01/2015 |
| RUSIN, MARY LOU Individual | corporate director | NOT APPLICABLE | 05/01/2015 |
| BARRETT, IAN Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| BOYD, DONALD Individual | corporate officer | NOT APPLICABLE | 05/01/2009 |
| BRYANT, SHANNON Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| CHISHOLM, HUGH Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| DRAKE, MATTHEW Individual | corporate officer | NOT APPLICABLE | 12/05/2021 |
| HARDY, STEPHEN Individual | corporate officer | NOT APPLICABLE | 03/11/2019 |
| HUGHES, MICHAEL Individual | corporate officer | NOT APPLICABLE | 09/01/2004 |
| MINEO, MICHAEL Individual | corporate officer | NOT APPLICABLE | 07/01/2022 |
| NADLER, JAMIE Individual | corporate officer | NOT APPLICABLE | 04/01/2022 |
| QUINT-BOUZID, MARJORIE Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| SNYDER, KENNETH Individual | corporate officer | NOT APPLICABLE | 04/01/2022 |
| SPAULDING, ALYSON Individual | corporate officer | NOT APPLICABLE | 08/01/2014 |
| CHISHOLM, HUGH Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2024 |
| DRAKE, MATTHEW Individual | w-2 managing employee | NOT APPLICABLE | 12/05/2021 |
| DUNN, JENNIFER Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2024 |
| HARDY, STEPHEN Individual | w-2 managing employee | NOT APPLICABLE | 03/11/2019 |
| HART, JONATHAN Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2024 |
| MCCROREY, ANGELA Individual | w-2 managing employee | NOT APPLICABLE | 06/01/2019 |
| O'CONNELL, KATIE Individual | w-2 managing employee | NOT APPLICABLE | 06/01/2018 |
| ORMOND, JO ANN Individual | w-2 managing employee | NOT APPLICABLE | 08/19/2019 |
| SILVESTRINI, CORIN Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2024 |
Other nursing homes near Highpointe on Michigan Health Care Facility
Buffalo Center for Rehabilitation and Nursing
1014 Delaware Ave, Buffalo, NY 14209 · under 1 mi
For-profit · 200 beds · Part of Centers Health Care
- Abuse citation
★★★★★1Much below averageDelaware Oaks Center for Rehabilitation and Nursin
1205 Delaware Avenue, Buffalo, NY 14209 · 1.2 mi
For-profit · 95 beds · Part of The Grand Healthcare
- Abuse citation
★★★★★2Below averageEllicott Center for Rehabilitation and Nursing
200 Seventh Street, Buffalo, NY 14201 · 1.3 mi
For-profit · 160 beds · Part of Centers Health Care
★★★★★1Much below averageHumboldt House Rehabilitation and Nursing Center
64 Hager Street, Buffalo, NY 14208 · 1.6 mi
For-profit · 173 beds · Part of The Sherman Family
- Special Focus candidate
- Abuse citation
★★★★★2Below averageSt Catherine Laboure Health Care Center
2157 Main Street, Buffalo, NY 14214 · 2.2 mi
Non-profit · 80 beds
- CMS high performer
★★★★★5Much above averageTerrace View Long Term Care Facility
462 Grider Street, Buffalo, NY 14215 · 2.5 mi
Government · 390 beds
- Abuse citation
★★★★★3Average
Frequently asked questions
What is Highpointe on Michigan Health Care Facility's rating?
Highpointe on Michigan Health Care Facility has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Highpointe on Michigan Health Care Facility receive?
Its most recent standard health inspection found 13 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Highpointe on Michigan Health Care Facility accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Highpointe on Michigan Health Care Facility?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Highpointe on Michigan Health Care Facility and how do I contact it?
Highpointe on Michigan Health Care Facility is at 1031 Michigan Ave, Buffalo, NY 14203. Phone: (716) 748-3101.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.