nursing home in Batavia, NY
Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 · (585) 345-2000
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Western New York State Veterans Home at a glance
Western New York State Veterans Home is a 126-bed government nursing home in Batavia, New York (Genesee County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (January 30, 2026) found 0 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 49.6% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 126
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- State of New York Comptroller's Office
- Medicare-certified since
- August 30, 1995
- Resident/family council
- Resident
- County
- Genesee County
- CMS Certification Number
- 335788
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.60 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.72 hrs | 0.71 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.19 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.21 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 49.6% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 58.3% | 39.8% | 42.9% | Worse |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 1 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 126 | 188 | 107 | |
| Average residents per day | 121 | 168 | 86 | |
| Occupancy | 96% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.3% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 8.1% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.1% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.9% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.3% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.5% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 5.3% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.4% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a flu vaccine (higher is better) | 85.7% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.5% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 2 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 30, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 30, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 30, 2026 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected March 23, 2006 |
| January 30, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 23, 2026 |
| January 30, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 23, 2026 |
| January 30, 2026 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected March 23, 2026 |
| November 17, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 18, 2024 |
| September 13, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | B No harm, pattern | Corrected September 8, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ASERMILY, RACHAEL Individual | adp of the snf | NOT APPLICABLE | 10/03/2024 |
| BIERFELDT, DANIELLE Individual | adp of the snf | NOT APPLICABLE | 12/07/2023 |
| BONADIO & CO LLP Organization | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| BUSLOVICH, STEVEN Individual | adp of the snf | NOT APPLICABLE | 04/11/2022 |
| FURNESS, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 03/10/2022 |
| MCMASTER, JODI Individual | adp of the snf | NOT APPLICABLE | 09/14/2023 |
| PARTNERS MEDICAL GROUP PLLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2025 |
| PISELLI, LAWRENCE Individual | adp of the snf | NOT APPLICABLE | 01/30/2025 |
| SCHULTZ, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 06/08/2024 |
| STATE OF NEW YORK COMPTROLLERS OFFICE Organization | adp of the snf | NOT APPLICABLE | 04/01/1995 |
| FURNESS, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 05/15/2025 |
| SCHULTZ, MATTHEW Individual | managing control - governing body | NOT APPLICABLE | 06/08/2024 |
| ASERMILY, RACHAEL Individual | operational/managerial control | NOT APPLICABLE | 10/03/2024 |
| BIERFELDT, DANIELLE Individual | operational/managerial control | NOT APPLICABLE | 12/07/2023 |
| BUSLOVICH, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 04/11/2022 |
| FURNESS, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 03/10/2022 |
| MCMASTER, JODI Individual | operational/managerial control | NOT APPLICABLE | 09/14/2023 |
| PARTNERS MEDICAL GROUP PLLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| PISELLI, LAWRENCE Individual | operational/managerial control | NOT APPLICABLE | 01/30/2025 |
| SCHULTZ, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 06/08/2024 |
| STATE OF NEW YORK COMPTROLLERS OFFICE Organization | operational/managerial control | NOT APPLICABLE | 04/01/1995 |
Other nursing homes near Western New York State Veterans Home
The Grand Rehabilitation and Nursing at Batavia
257 State St, Batavia, NY 14020 · under 1 mi
For-profit · 62 beds · Part of The Grand Healthcare
★★★★★2Below averagePremier Genesee Center for Nrsg and Rehabilitation
278 Bank Street, Batavia, NY 14020 · 1.1 mi
For-profit · 160 beds · Part of Jonathan Bleier
★★★★★2Below averageLeroy Village Green Residential Health C F, INC
10 Munson Street, Leroy, NY 14482 · 10.6 mi
For-profit · 140 beds · Part of Jonathan Bleier
★★★★★5Much above averageThe Villages of Orleans Health and Rehabilitation
14012 Route 31, Albion, NY 14411 · 15.8 mi
For-profit · 120 beds
★★★★★2Below averageOrchard Rehabilitation & Nursing Center
600 Bates Road, Medina, NY 14103 · 16.7 mi
For-profit · 160 beds · Part of Personal Healthcare Management
★★★★★3Average- ★★★★★4Above average
Frequently asked questions
What is Western New York State Veterans Home's rating?
Western New York State Veterans Home has 5 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Western New York State Veterans Home receive?
Its most recent standard health inspection found 0 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Western New York State Veterans Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Western New York State Veterans Home?
It is government - state and part of State of New York Comptroller's Office. The ownership section on this page lists the owners and managers reported to CMS.
Where is Western New York State Veterans Home and how do I contact it?
Western New York State Veterans Home is at 220 Richmond Avenue, Batavia, NY 14020. Phone: (585) 345-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.