nursing home in Bronx, NY
Casa Promesa
308 East 175th Street, Bronx, NY 10457 · (718) 960-7603
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Casa Promesa at a glance
Casa Promesa is a 108-bed non-profit nursing home in Bronx, New York (Bronx County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 3.9 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (December 9, 2024) found 8 health citations. The New York average is 8.
Federal regulators fined it 1 time in the past three years, totaling $8,281.
Nursing staff turnover is 42.9% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 108
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 17, 1995
- Resident/family council
- Resident
- County
- Bronx County
- CMS Certification Number
- 335780
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.87 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.45 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.50 hrs | 2.15 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 42.9% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 53.8% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 60.8 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,281 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 108 | 188 | 107 | |
| Average residents per day | 80 | 168 | 86 | |
| Occupancy | 74.3% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.6% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 42% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.1% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5% | 5.8% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.6% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 4.2% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 91.1% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 73.2% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 7.9% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 24.1% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 10.6% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 28, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected July 18, 2025 |
| December 9, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected February 13, 2025 |
| December 9, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 13, 2025 |
| December 9, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 13, 2025 |
| December 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 9, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 9, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 9, 2024 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 9, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 9, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 9, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | C No harm, widespread | Corrected January 31, 2025 |
| December 9, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | B No harm, pattern | Corrected January 31, 2025 |
| November 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 17, 2025 |
| September 15, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 22, 2023 |
| September 15, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected November 23, 2023 |
| September 15, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 15, 2023 |
| September 15, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected September 23, 2023 |
| September 15, 2023 Fire safety | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0001 | C No harm, widespread | Corrected October 18, 2023 |
| September 15, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected September 23, 2023 |
| September 15, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 15, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 15, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 15, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 15, 2023 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 15, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 13, 2023 |
| September 15, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 13, 2023 |
| September 15, 2023 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected November 13, 2023 |
| September 15, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected November 13, 2023 |
| September 15, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | C No harm, widespread | Corrected November 13, 2023 |
| May 13, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 11, 2022 |
| May 13, 2022 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected July 11, 2022 |
| May 13, 2022 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected July 11, 2022 |
| May 13, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected July 11, 2022 |
| May 13, 2022 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | C No harm, widespread | Corrected August 3, 2022 |
| May 13, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected July 11, 2022 |
| May 13, 2022 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected August 3, 2022 |
| May 13, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 11, 2022 |
| May 13, 2022 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected July 11, 2022 |
| May 13, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 11, 2022 |
| May 13, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 11, 2022 |
| May 13, 2022 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | D Potential harm, isolated | Corrected July 11, 2022 |
| May 13, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 11, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,281 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 28, 2025 | Fine | $8,281 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COLLYMORE, DAVID Individual | adp of the snf | NOT APPLICABLE | 07/01/2019 |
| GATELL, VICKY Individual | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| AKHERE, BRIGHT Individual | corporate director | NOT APPLICABLE | 08/11/2025 |
| COLLYMORE, DAVID Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| GATELL, VICKY Individual | corporate director | NOT APPLICABLE | 09/01/2021 |
| ISALES, CYNTHIA Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| QUILES, FRANK Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| RAMIREZ, IRIS Individual | corporate director | NOT APPLICABLE | 04/08/2011 |
| RODRIGUEZ, JOSE Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| RUSSI, RAUL Individual | corporate director | NOT APPLICABLE | 05/21/2009 |
| SEPULVEDA, DENNIS Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| SOCARRAS-ROSA, JOEL Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| ACACIA NETWORK INC Organization | operational/managerial control | NOT APPLICABLE | 05/21/2009 |
| AKHERE, BRIGHT Individual | operational/managerial control | NOT APPLICABLE | 08/01/2025 |
| COLLYMORE, DAVID Individual | operational/managerial control | NOT APPLICABLE | 07/01/2019 |
| GATELL, VICKY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| PETERSON, KALANI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| QUINTANA-VELASQUEZ, ALEJANDRO Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| RUSSI, RAUL Individual | operational/managerial control | NOT APPLICABLE | 05/21/2009 |
Other nursing homes near Casa Promesa
Bronx Gardens Rehabilitation and Nursing Center
2175 Quarry Road, Bronx, NY 10457 · under 1 mi
For-profit · 199 beds · Part of Citadel Care Centers
★★★★★3Average- ★★★★★4Above average
Hope Center for Hiv and Nursing Care
1401 University Avenue, Bronx, NY 10452 · 1.1 mi
For-profit · 66 beds · Part of Centers Health Care
★★★★★1Much below averageTriboro Center for Rehabilitation and Nursing
1160 Teller Avenue, Bronx, NY 10456 · 1.1 mi
For-profit · 515 beds · Part of Centers Health Care
- Abuse citation
★★★★★2Below averageUniversity Center for Rehabilitation and Nursing
2505 Grand Avenue, Bronx, NY 10468 · 1.3 mi
For-profit · 46 beds · Part of Centers Health Care
★★★★★4Above averageConcourse Rehabilitation and Nursing Center, INC
1072 Grand Concourse, Bronx, NY 10456 · 1.3 mi
For-profit · 240 beds
★★★★★2Below average
Frequently asked questions
What is Casa Promesa's rating?
Casa Promesa has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Casa Promesa receive?
Its most recent standard health inspection found 8 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Casa Promesa accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Casa Promesa?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Casa Promesa and how do I contact it?
Casa Promesa is at 308 East 175th Street, Bronx, NY 10457. Phone: (718) 960-7603.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.