nursing home in Guilderland, NY
Our Lady of Mercy Life Center
2 Mercycare Lane, Guilderland, NY 12084 · (518) 464-8100
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★3
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Our Lady of Mercy Life Center at a glance
Our Lady of Mercy Life Center is a 160-bed non-profit nursing home in Guilderland, New York (Albany County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.6 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (October 15, 2024) found 15 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50.3% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 160
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trinity Health
- Medicare-certified since
- July 1, 1993
- Resident/family council
- Resident
- County
- Albany County
- CMS Certification Number
- 335767
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.62 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.81 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 50.3% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 40.5% | 39.8% | 42.9% | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 15 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 77 | 62.2 | 80.6 | Average |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 160 | 188 | 107 | |
| Average residents per day | 149 | 168 | 86 | |
| Occupancy | 93.4% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.7% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 17.4% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.6% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.9% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.7% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20% | 13.2% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 25.1% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.2% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 89.9% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 92.7% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 15, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected December 2, 2024 |
| October 15, 2024 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected November 15, 2024 |
| October 15, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 13, 2024 |
| October 15, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected November 18, 2024 |
| October 15, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected December 6, 2024 |
| October 15, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | F Potential harm, widespread | Corrected December 6, 2024 |
| October 15, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected November 22, 2024 |
| October 15, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 6, 2024 |
| October 15, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 15, 2024 |
| October 15, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected November 29, 2024 |
| October 15, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected December 4, 2024 |
| October 15, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 6, 2024 |
| October 15, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 6, 2024 |
| October 15, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 6, 2024 |
| October 15, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected November 28, 2024 |
| October 15, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 28, 2024 |
| October 15, 2024 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 28, 2024 |
| October 15, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 15, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected December 2, 2024 |
| October 15, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 6, 2024 |
| September 20, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected November 11, 2024 |
| February 14, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 7, 2022 |
| February 14, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 13, 2022 |
| February 14, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected April 13, 2022 |
| August 13, 2019 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected October 1, 2019 |
| August 13, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 30, 2019 |
| August 13, 2019 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | C No harm, widespread | Corrected September 30, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ST PETERS HEALTH PARTNERS Organization | 5% or greater direct ownership interest | 100% | 10/01/2011 |
| BURKE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 09/01/2020 |
| ELLISON, CYNTHIA Individual | adp of the snf | NOT APPLICABLE | 12/04/2023 |
| FARRELL, ERIC Individual | adp of the snf | NOT APPLICABLE | 07/01/2023 |
| HANKS, STEVEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| ISACKSEN, DANIEL Individual | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| MAZZACCO, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 08/22/2021 |
| MCDONOUGH, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 03/17/2024 |
| SIGNOR, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| ST PETERS HEALTH PARTNERS Organization | adp of the snf | NOT APPLICABLE | 05/16/2025 |
| SULLIVAN-SMITH, SANDRA Individual | adp of the snf | NOT APPLICABLE | 05/01/2014 |
| TRINITY HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 04/15/2025 |
| BALA, GUHA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HANKS, STEVEN Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| ISACKSEN, DANIEL Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| LAPCZYNSKI, PATRICIA Individual | corporate director | NOT APPLICABLE | 04/01/2025 |
| MCCORMICK, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| MEATH, MICHAEL Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| MYERS, GINA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| POLLARD, MERRIETTE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| SULLIVAN, MARGUERITE Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| SWEET ZAVAGLIA, KERRI Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| TOFADE, OLUWATOYIN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| FARRELL, ERIC Individual | corporate officer | NOT APPLICABLE | 07/01/2023 |
| JIMINO, KATHLEEN Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| MARSHALL, JOHN Individual | corporate officer | NOT APPLICABLE | 10/05/2022 |
| SIGNOR, KRISTIN Individual | corporate officer | NOT APPLICABLE | 04/01/2017 |
| WILDRIDGE, WILLIAM Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| BURKE, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 09/01/2020 |
| MAZZACCO, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 08/22/2021 |
| SIGNOR, KRISTIN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
| ST PETERS HEALTH PARTNERS Organization | operational/managerial control | NOT APPLICABLE | 10/01/2011 |
| SULLIVAN-SMITH, SANDRA Individual | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| TRINITY HEALTH CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2014 |
Other nursing homes near Our Lady of Mercy Life Center
The Grand Rehabilitation and Nrsg at Guilderland
428 State Route 146, Altamont, NY 12009 · 2.9 mi
For-profit · 127 beds · Part of The Grand Healthcare
- Special Focus candidate
★★★★★1Much below averageTeresian House Nursing Home Co INC
200 Washington Ave Ext, Albany, NY 12203 · 4 mi
Non-profit · 302 beds · Part of Carmelite Sisters for the Aged & Infirm
★★★★★3AverageDaughters of Sarah Nursing Center
180 Washington Ave Ext, Albany, NY 12203 · 4 mi
Non-profit · 210 beds
★★★★★4Above averageEddy Village Green at Beverwyck
40 Autumn Drive, Slingerlands, NY 12159 · 4.6 mi
For-profit · 24 beds · Part of Trinity Health
- Abuse citation
★★★★★4Above average- ★★★★★4Above average
Shaker Place Rehabilitation and Nursing Center
780 Albany Shaker Road, Albany, NY 12211 · 5.5 mi
Government · 250 beds
★★★★★3Average
Frequently asked questions
What is Our Lady of Mercy Life Center's rating?
Our Lady of Mercy Life Center has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Our Lady of Mercy Life Center receive?
Its most recent standard health inspection found 15 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Our Lady of Mercy Life Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Our Lady of Mercy Life Center?
It is non profit - corporation and part of Trinity Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Our Lady of Mercy Life Center and how do I contact it?
Our Lady of Mercy Life Center is at 2 Mercycare Lane, Guilderland, NY 12084. Phone: (518) 464-8100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.