nursing home in Troy, NY
Eddy Heritage House Nursing and Rehabilitation Ctr
2920 Tibbits Avenue, Troy, NY 12180 · (518) 274-4125
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★2
- Special Focus candidate
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Eddy Heritage House Nursing and Rehabilitation Ctr at a glance
Eddy Heritage House Nursing and Rehabilitation Ctr is a 120-bed non-profit nursing home in Troy, New York (Rensselaer County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.9 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (February 27, 2024) found 18 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trinity Health
- Medicare-certified since
- November 12, 1992
- Resident/family council
- Resident
- County
- Rensselaer County
- CMS Certification Number
- 335760
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.90 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.71 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.08 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.40 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 53% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 51.9% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 18 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 10 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 270.3 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 188 | 107 | |
| Average residents per day | 109 | 168 | 86 | |
| Occupancy | 90.4% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.1% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.3% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.3% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.1% | 5.8% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.1% | 13.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.6% | 19.5% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.2% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.7% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 26, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · Tag F0710 | D Potential harm, isolated | Corrected January 14, 2026 |
| November 26, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 15, 2026 |
| November 26, 2025 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | D Potential harm, isolated | Corrected February 6, 2026 |
| November 26, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected January 14, 2026 |
| February 27, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected April 11, 2024 |
| February 27, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 11, 2024 |
| February 27, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected April 11, 2024 |
| February 27, 2024 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | E Potential harm, pattern | Corrected April 11, 2024 |
| February 27, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected May 25, 2024 |
| February 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 25, 2024 |
| February 27, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 25, 2024 |
| February 27, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 25, 2024 |
| February 27, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected May 25, 2024 |
| February 27, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 27, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 16, 2024 |
| February 27, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected April 22, 2024 |
| February 27, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected April 18, 2024 |
| February 27, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 16, 2024 |
| February 26, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 25, 2024 |
| February 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 25, 2024 |
| February 26, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 25, 2024 |
| September 14, 2021 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected October 6, 2021 |
| September 14, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected October 6, 2021 |
| September 14, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected October 6, 2021 |
| September 14, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 15, 2021 |
| September 14, 2021 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected October 6, 2021 |
| August 1, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 23, 2019 |
| August 1, 2019 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected September 12, 2019 |
| August 1, 2019 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected October 3, 2019 |
| August 1, 2019 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 25, 2019 |
| August 1, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected September 23, 2019 |
| August 1, 2019 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected September 23, 2019 |
| August 1, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 30, 2019 |
| August 1, 2019 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | E Potential harm, pattern | Corrected September 30, 2019 |
| August 1, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 30, 2019 |
| August 1, 2019 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 30, 2019 |
| August 1, 2019 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 30, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ST PETERS HEALTH PARTNERS Organization | 5% or greater direct ownership interest | 100% | 10/01/2011 |
| BAKAR, MELISSA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BURKE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 09/01/2020 |
| DUNNING, TODD Individual | adp of the snf | NOT APPLICABLE | 02/18/2024 |
| FARRELL, ERIC Individual | adp of the snf | NOT APPLICABLE | 07/01/2023 |
| HANKS, STEVEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| ISACKSEN, DANIEL Individual | adp of the snf | NOT APPLICABLE | 10/01/2022 |
| LASHWA, DEBRA JEAN Individual | adp of the snf | NOT APPLICABLE | 02/05/1996 |
| MAZZACCO, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 08/22/2021 |
| MIER, SHERRI Individual | adp of the snf | NOT APPLICABLE | 09/18/2023 |
| SIGNOR, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 04/01/2017 |
| SPENCER, YOLANDA Individual | adp of the snf | NOT APPLICABLE | 04/18/2025 |
| ST PETERS HEALTH PARTNERS Organization | adp of the snf | NOT APPLICABLE | 06/10/2025 |
| TRINITY HEALTH CORPORATION Organization | adp of the snf | NOT APPLICABLE | 04/16/2025 |
| BALA, GUHA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HANKS, STEVEN Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| ISACKSEN, DANIEL Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| LAPCZYNSKI, PATRICIA Individual | corporate director | NOT APPLICABLE | 04/01/2025 |
| MCCORMICK, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| MEATH, MICHAEL Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| MYERS, GINA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| POLLARD, MERRIETTE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| SULLIVAN, MARGUERITE Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| SWEET ZAVAGLIA, KERRI Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| TOFADE, OLUWATOYIN Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| FARRELL, ERIC Individual | corporate officer | NOT APPLICABLE | 07/01/2023 |
| JIMINO, KATHLEEN Individual | corporate officer | NOT APPLICABLE | 10/05/2022 |
| MARSHALL, JOHN Individual | corporate officer | NOT APPLICABLE | 10/05/2022 |
| SIGNOR, KRISTIN Individual | corporate officer | NOT APPLICABLE | 04/01/2017 |
| WILDRIDGE, WILLIAM Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| BURKE, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 09/01/2020 |
| MAZZACCO, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 08/22/2021 |
| MIER, SHERRI Individual | operational/managerial control | NOT APPLICABLE | 09/18/2023 |
| SIGNOR, KRISTIN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2017 |
| SPENCER, YOLANDA Individual | operational/managerial control | NOT APPLICABLE | 04/18/2025 |
| ST PETERS HEALTH PARTNERS Organization | operational/managerial control | NOT APPLICABLE | 10/01/2011 |
| TRINITY HEALTH CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2014 |
Other nursing homes near Eddy Heritage House Nursing and Rehabilitation Ctr
Eddy Memorial Geriatric Center
2256 Burdett Avenue, Troy, NY 12180 · under 1 mi
Non-profit · 80 beds · Part of Trinity Health
★★★★★4Above averageTroy Center for Rehabilitation and Nursing
49 Marvin Avenue, Troy, NY 12180 · 3 mi
For-profit · 78 beds · Part of Centers Health Care
- Abuse citation
★★★★★2Below averageVan Rensselaer Manor
85 Bloomingrove Drive, Troy, NY 12180 · 3.2 mi
Government · 362 beds
- Abuse citation
★★★★★1Much below averageTroy Victorian Rehabilitation & Nursing Care Cntr
100 New Turnpike Road, Troy, NY 12182 · 4.3 mi
For-profit · 120 beds
- Special Focus candidate
★★★★★1Much below averageEddy Village Green
421 W Columbia Street, Cohoes, NY 12047 · 4.3 mi
Non-profit · 192 beds · Part of Trinity Health
★★★★★1Much below averageHudson Park Rehabilitation and Nursing Center
325 Northern Boulevard, Albany, NY 12204 · 6.2 mi
For-profit · 169 beds · Part of Upstate Services Group
★★★★★1Much below average
Frequently asked questions
What is Eddy Heritage House Nursing and Rehabilitation Ctr's rating?
Eddy Heritage House Nursing and Rehabilitation Ctr has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Eddy Heritage House Nursing and Rehabilitation Ctr receive?
Its most recent standard health inspection found 18 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Eddy Heritage House Nursing and Rehabilitation Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Eddy Heritage House Nursing and Rehabilitation Ctr?
It is non profit - corporation and part of Trinity Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Eddy Heritage House Nursing and Rehabilitation Ctr and how do I contact it?
Eddy Heritage House Nursing and Rehabilitation Ctr is at 2920 Tibbits Avenue, Troy, NY 12180. Phone: (518) 274-4125.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.