nursing home in Norwich, NY
Norwich Rehabilitation & Nursing Center
88 Calvary Drive, Norwich, NY 13815 · (607) 336-3915
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Norwich Rehabilitation & Nursing Center at a glance
Norwich Rehabilitation & Nursing Center is a 80-bed for-profit nursing home in Norwich, New York (Chenango County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 3.5 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (August 1, 2025) found 6 health citations. The New York average is 8.
Federal regulators fined it 7 times in the past three years, totaling $63,215.
Nursing staff turnover is 58.4% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 80
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Personal Healthcare Management
- Medicare-certified since
- June 16, 1992
- Resident/family council
- Both
- County
- Chenango County
- CMS Certification Number
- 335759
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.53 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.71 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.97 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 58.4% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45% | 39.8% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38.5 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 7 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $63,215 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 7 | 1 | 1 | Worse |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 188 | 107 | |
| Average residents per day | 79 | 168 | 86 | |
| Occupancy | 98.9% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.7% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 17.4% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.1% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.8% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.7% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.6% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.2% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.3% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.9% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.2% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 90.9% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 82.6% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 64.7% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 72.9% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 1, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 30, 2025 |
| August 1, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 1, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 1, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 1, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 1, 2025 Standard | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected September 30, 2025 |
| December 3, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | J Immediate jeopardy, isolated | Corrected January 5, 2025 |
| January 9, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 25, 2024 |
| January 9, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 25, 2024 |
| January 9, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 25, 2024 |
| January 9, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected February 25, 2024 |
| July 9, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected September 5, 2021 |
| July 9, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 1, 2021 |
| July 9, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 1, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 7 federal penalties in the past three years, including $63,215 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 3, 2024 | Fine | $15,591 |
| February 20, 2024 | Fine | $4,938 |
| February 12, 2024 | Fine | $4,938 |
| January 22, 2024 | Fine | $14,814 |
| January 8, 2024 | Fine | $4,938 |
| January 2, 2024 | Fine | $4,587 |
| December 11, 2023 | Fine | $13,409 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BARTH, ALEXANDER Individual | 5% or greater direct ownership interest | 15% | 06/24/2009 |
| ZAGELBAUM, EPHRAIM Individual | 5% or greater direct ownership interest | 49% | 01/01/2011 |
| ZAGELBAUM, YECHIEL Individual | 5% or greater direct ownership interest | 21% | 06/24/2009 |
| AMIDON, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 03/25/2025 |
| BARTH, ALEXANDER Individual | adp of the snf | NOT APPLICABLE | 01/01/2011 |
| NORWICH REALTY ASSOCIATES LLC Organization | adp of the snf | NOT APPLICABLE | 03/25/2025 |
| REVOIR, EDITH Individual | adp of the snf | NOT APPLICABLE | 12/01/2017 |
| BARTH, ALEXANDER Individual | corporate officer | NOT APPLICABLE | 01/01/2011 |
| AMIDON, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| REVOIR, EDITH Individual | operational/managerial control | NOT APPLICABLE | 12/01/2017 |
Other nursing homes near Norwich Rehabilitation & Nursing Center
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★★★★★3AverageN Y S Veterans Home
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★★★★★4Above averageChasehealth Rehab and Residential Care
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★★★★★3AverageChestnut Park Rehabilitation and Nursing Center
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★★★★★1Much below averageAurelia Osborn Fox Memorial Hospital
One Norton Avenue, Oneonta, NY 13820 · 23.8 mi
Non-profit · 131 beds
- Abuse citation
★★★★★1Much below average- ★★★★★4Above average
Frequently asked questions
What is Norwich Rehabilitation & Nursing Center's rating?
Norwich Rehabilitation & Nursing Center has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Norwich Rehabilitation & Nursing Center receive?
Its most recent standard health inspection found 6 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Norwich Rehabilitation & Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Norwich Rehabilitation & Nursing Center?
It is for profit - limited liability company and part of Personal Healthcare Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Norwich Rehabilitation & Nursing Center and how do I contact it?
Norwich Rehabilitation & Nursing Center is at 88 Calvary Drive, Norwich, NY 13815. Phone: (607) 336-3915.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.