nursing home in Far Rockaway, NY
Haven Manor Health Care Center, LLC
1441 Gateway Boulevard, Far Rockaway, NY 11691 · (718) 471-1500
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Haven Manor Health Care Center, LLC at a glance
Haven Manor Health Care Center, LLC is a 240-bed for-profit nursing home in Far Rockaway, New York (Queens County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 1.7 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (January 23, 2026) found 13 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 27.3% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 240
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 1, 1984
- Resident/family council
- Both
- County
- Queens County
- CMS Certification Number
- 335676
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 1.67 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.36 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 0.87 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 1.37 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 27.3% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 23.1% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 50 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 240 | 188 | 107 | |
| Average residents per day | 214 | 168 | 86 | |
| Occupancy | 89.2% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 6.5% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.6% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.5% | 14.1% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 9.4% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.6% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 19.1% | 19.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 3% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.6% | 13.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 12.3% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.3% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 56.9% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 23, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected March 3, 2026 |
| January 23, 2026 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected March 3, 2026 |
| January 23, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected March 3, 2026 |
| January 23, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 19, 2026 |
| January 23, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 23, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected March 19, 2026 |
| December 10, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected February 2, 2026 |
| June 4, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 29, 2024 |
| November 15, 2023 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | E Potential harm, pattern | Corrected January 8, 2024 |
| November 15, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected December 6, 2023 |
| November 15, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | E Potential harm, pattern | Corrected January 8, 2024 |
| November 15, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 8, 2024 |
| November 15, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 8, 2024 |
| August 19, 2021 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected October 12, 2021 |
| August 19, 2021 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected October 12, 2021 |
| August 19, 2021 Standard | Assure the security of all personal funds of residents deposited with the facility. Resident Rights Deficiencies · Tag F0570 | F Potential harm, widespread | Corrected October 11, 2021 |
| August 19, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 11, 2021 |
| August 19, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected October 11, 2021 |
| August 19, 2021 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 11, 2021 |
| August 19, 2021 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 11, 2021 |
| August 19, 2021 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected October 11, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CYTRYN, ARON Individual | 5% or greater direct ownership interest | 99% | 12/17/2007 |
| CANTOR TRUST Organization | adp of the snf | NOT APPLICABLE | 06/03/2025 |
| CYTRYN, ARON Individual | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| HAVEN MANOR ASSOCIATES LLC Organization | adp of the snf | NOT APPLICABLE | 06/03/2025 |
| MANOR HAVEN ASSOCIATES Organization | adp of the snf | NOT APPLICABLE | 02/19/1974 |
| SAIF, MOHAMMED Individual | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| CYTRYN, DAVID Individual | direct ownership interest | NOT APPLICABLE | 12/17/2007 |
| CYTRYN, ARON Individual | general partnership interest | NOT APPLICABLE | 09/27/2007 |
| BORELLO, NANCY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| CYTRYN, ARON Individual | managing control - governing body | NOT APPLICABLE | 12/17/2007 |
| SAIF, MOHAMMED Individual | managing control - governing body | NOT APPLICABLE | 07/04/2024 |
| BORELLO, NANCY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| CYTRYN, ARON Individual | operational/managerial control | NOT APPLICABLE | 12/17/2007 |
| PIERRE, KETTLYNE Individual | operational/managerial control | NOT APPLICABLE | 04/05/2023 |
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★★★★★3AverageWest Lawrence Care Center. LLC
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Frequently asked questions
What is Haven Manor Health Care Center, LLC's rating?
Haven Manor Health Care Center, LLC has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Haven Manor Health Care Center, LLC receive?
Its most recent standard health inspection found 13 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Haven Manor Health Care Center, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Haven Manor Health Care Center, LLC?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Haven Manor Health Care Center, LLC and how do I contact it?
Haven Manor Health Care Center, LLC is at 1441 Gateway Boulevard, Far Rockaway, NY 11691. Phone: (718) 471-1500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.