nursing home in Roslyn Heights, NY

Sunharbor Manor

255 Warner Avenue, Roslyn Heights, NY 11577 · (516) 621-5400

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Sunharbor Manor at a glance

Sunharbor Manor is a 266-bed for-profit nursing home in Roslyn Heights, New York (Nassau County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New York average of 3.

Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.6 hours.

Its most recent standard health inspection (March 21, 2024) found 10 health citations. The New York average is 8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 30.8% per year (state average 40.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
266
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Sherman Family
Medicare-certified since
July 15, 1975
Resident/family council
Resident
County
Nassau County
CMS Certification Number
335559

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.8 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 53.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)3 / 54 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53.6 / 53.3 / 5Better

Staffing

This facility3.45 hrsNew York average3.63 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.45 hrs3.63 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.51 hrs0.71 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.06 hrs2.15 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.12 hrs3.18 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)30.8%40.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)30.8%39.8%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility10New York average8U.S. average9
Health citations in the most recent inspection: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1089Worse
Citations from complaint investigations (latest cycle) (lower is better)133Better
Weighted health inspection score ⓘ (lower is better)3962.280.6Better

Penalties

This facility0New York average1U.S. average1
Fines in the past 3 years: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,070$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Certified beds266188107
Average residents per day25516886
Occupancy95.9%90.5%80.9%

Long-stay residents

This facility2.9%New York average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.9%3.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)6.9%6.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)14.9%13.7%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)4.1%1.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)20.8%14.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)18.8%12.5%14.1%Worse
Long-stay residents who lose too much weight (lower is better)4.6%5.8%5.2%Better
Long-stay residents with depressive symptoms (lower is better)47.4%19.5%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.3%13.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20.2%19.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.2%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.3%91.5%93.6%Better

Short-stay residents

This facility1.2%New York average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.2%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)95%78.8%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)91.4%77.4%82%Better

Inspection citations

State inspectors cited this home for 27 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 21, 2024
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
F
Potential harm, widespread
Corrected May 14, 2024
March 21, 2024
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
F
Potential harm, widespread
Corrected May 14, 2024
March 21, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected May 14, 2024
March 21, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected May 14, 2024
March 21, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected May 14, 2024
March 21, 2024
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
E
Potential harm, pattern
Corrected May 14, 2024
March 21, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected May 14, 2024
March 21, 2024
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
D
Potential harm, isolated
Corrected May 14, 2024
March 21, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected May 14, 2024
March 21, 2024
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
D
Potential harm, isolated
Corrected May 14, 2024
March 21, 2024
Fire safety
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Electrical Deficiencies · Tag K0901
D
Potential harm, isolated
Corrected May 14, 2024
March 21, 2024
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Complaint
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Tag F0660
D
Potential harm, isolated
Corrected May 7, 2024
March 21, 2024
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected May 7, 2024
May 25, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
F
Potential harm, widespread
Corrected October 28, 2022
May 25, 2022
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected June 14, 2022
May 25, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected June 14, 2022
May 25, 2022
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
D
Potential harm, isolated
Corrected June 14, 2022
May 25, 2022
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected July 21, 2022
May 25, 2022
Standard
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · Tag F0888
E
Potential harm, pattern
Corrected July 21, 2022
May 25, 2022
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected July 21, 2022
May 25, 2022
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected July 21, 2022
May 25, 2022
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 21, 2022
May 25, 2022
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected July 21, 2022
May 25, 2022
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 21, 2022
May 25, 2022
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected July 21, 2022
November 5, 2019
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
C
No harm, widespread
Corrected December 26, 2019
November 5, 2019
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected December 26, 2019
November 5, 2019
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected December 26, 2019
November 5, 2019
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
B
No harm, pattern
Corrected December 26, 2019
November 5, 2019
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
B
No harm, pattern
Corrected December 26, 2019
November 5, 2019
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
B
No harm, pattern
Corrected December 26, 2019
November 5, 2019
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Tag F0711
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected December 19, 2019
November 5, 2019
Standard
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Tag F0813
C
No harm, widespread
Corrected December 19, 2019
November 5, 2019
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
B
No harm, pattern
Corrected December 19, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SHERMAN, ISRAEL
Individual
5% or greater direct ownership interest50%03/27/2006
SHERMAN, SAMUEL
Individual
operational/managerial controlNOT APPLICABLE03/28/2008
ARYEH, ELLIOT
Individual
w-2 managing employeeNOT APPLICABLE03/05/2010

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    ★★★★★5Much above average
  2. Highfield Gardens Care Center of Great Neck

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    ★★★★★4Above average
  3. The Grand Rehabilitation and Nursing at Great Neck

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  4. Sands Point Center for Health and Rehabilitation

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    For-profit · 180 beds

    ★★★★★4Above average
  5. Parker Jewish Institute for Health Care & Rehab

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    ★★★★★5Much above average
  6. New Glen Oaks Nursing Home, INC

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All nursing homes in Roslyn Heights, NY · Compare side by side

Frequently asked questions

What is Sunharbor Manor's rating?

Sunharbor Manor has 2 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.

How many inspection citations did Sunharbor Manor receive?

Its most recent standard health inspection found 10 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.

Does Sunharbor Manor accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Sunharbor Manor?

It is for profit - limited liability company and part of The Sherman Family. The ownership section on this page lists the owners and managers reported to CMS.

Where is Sunharbor Manor and how do I contact it?

Sunharbor Manor is at 255 Warner Avenue, Roslyn Heights, NY 11577. Phone: (516) 621-5400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.