nursing home in Jamaica, NY
Highland Care Center
91 31 175th Street, Jamaica, NY 11432 · (718) 657-6363
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highland Care Center at a glance
Highland Care Center is a 320-bed for-profit nursing home in Jamaica, New York (Queens County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 3 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (April 28, 2026) found 2 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 25.9% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 320
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 1, 1976
- Resident/family council
- Resident
- County
- Queens County
- CMS Certification Number
- 335505
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.98 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.42 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.91 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.61 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 25.9% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.9% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 320 | 188 | 107 | |
| Average residents per day | 311 | 168 | 86 | |
| Occupancy | 97.3% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.5% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.4% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.1% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.6% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.9% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 12.7% | 19.5% | 12.8% | Average |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.9% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.2% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.8% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 83.7% | 78.8% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 66.3% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 28, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | C No harm, widespread | Corrected June 25, 2026 |
| April 28, 2026 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected June 25, 2026 |
| April 28, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected June 26, 2026 |
| April 28, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected June 26, 2026 |
| February 6, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected February 29, 2024 |
| February 6, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 6, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 6, 2024 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected April 5, 2024 |
| February 6, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 5, 2024 |
| December 21, 2021 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected February 21, 2022 |
| December 21, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected February 10, 2022 |
| December 21, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 10, 2022 |
| December 21, 2021 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 10, 2022 |
| December 21, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 10, 2022 |
| December 21, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 10, 2022 |
| December 21, 2021 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 10, 2022 |
| December 21, 2021 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | D Potential harm, isolated | Corrected February 10, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LICHTSCHEIN, DAVID Individual | 5% or greater direct ownership interest | 23% | 04/16/2016 |
| NON MRTL TR UW MILTON OSTREICHER Organization | 5% or greater direct ownership interest | 12% | 05/10/2022 |
| OSTREICHER, ADAM Individual | 5% or greater direct ownership interest | 9% | 04/16/2016 |
| OSTREICHER, JACLYN Individual | 5% or greater direct ownership interest | 9% | 04/16/2016 |
| OSTREICHER, LARA Individual | 5% or greater direct ownership interest | 9% | 04/16/2016 |
| OSTREICHER, MARC Individual | 5% or greater direct ownership interest | 9% | 04/16/2016 |
| OSTREICHER, REBECCA Individual | 5% or greater direct ownership interest | 9% | 04/16/2016 |
| UW MILTON OSTREICHER MRTL TR Organization | 5% or greater direct ownership interest | 11% | 05/10/2022 |
| KRET, DANIEL Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2022 |
Other nursing homes near Highland Care Center
Hillside Manor Rehab & Extended Care Center
182 15 Hillside Avenue, Jamaica Estates, NY 11432 · under 1 mi
For-profit · 400 beds
★★★★★2Below averageMargaret Tietz Center for Nursing Care INC
164 11 Chapin Parkway, Jamaica, NY 11432 · under 1 mi
For-profit · 200 beds · Part of Cassena Care
- CMS high performer
★★★★★5Much above average- ★★★★★5Much above average
Meadow Park Rehabilitation and Health Center LLC
78-10 164The Street, Flushing, NY 11366 · under 1 mi
For-profit · 135 beds · Part of Benjamin Landa
★★★★★5Much above averageHollis Park Manor Nursing Home
191 06 Hillside Avenue, Hollis, NY 11423 · 1.4 mi
For-profit · 80 beds
- CMS high performer
★★★★★5Much above averageHolliswood Center for Rehabilitation and Healthcar
195 44 Woodhull Avenue, Hollis, NY 11423 · 1.4 mi
For-profit · 314 beds · Part of Centers Health Care
★★★★★2Below average
Frequently asked questions
What is Highland Care Center's rating?
Highland Care Center has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Highland Care Center receive?
Its most recent standard health inspection found 2 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Highland Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Highland Care Center?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Highland Care Center and how do I contact it?
Highland Care Center is at 91 31 175th Street, Jamaica, NY 11432. Phone: (718) 657-6363.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.