nursing home in Lockport, NY
Elderwood at Lockport
104 Old Niagara Road, Lockport, NY 14094 · (716) 434-6324
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Elderwood at Lockport at a glance
Elderwood at Lockport is a 126-bed for-profit nursing home in Lockport, New York (Niagara County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 3.5 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (May 2, 2025) found 3 health citations. The New York average is 8.
Federal regulators fined it 2 times in the past three years, totaling $113,320.
Nursing staff turnover is 51.5% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 126
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Elderwood
- Medicare-certified since
- August 1, 1976
- Resident/family council
- Both
- County
- Niagara County
- CMS Certification Number
- 335500
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.54 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.71 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.90 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.33 hrs | 3.18 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 51.5% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 56.3% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 26 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $113,320 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 126 | 188 | 107 | |
| Average residents per day | 98 | 168 | 86 | |
| Occupancy | 77.5% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 17.2% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.2% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 1.3% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.4% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.9% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.2% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 9% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.6% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.6% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 89.6% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.6% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.8% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 13, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 8, 2026 |
| May 2, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 2, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 2, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 2, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 2, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 1, 2025 |
| June 6, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected August 29, 2023 |
| June 6, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Meet other general requirements. Egress Deficiencies · Tag K0200 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected July 31, 2023 |
| June 6, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected July 31, 2023 |
| June 6, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected July 31, 2023 |
| June 6, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 31, 2023 |
| June 6, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 31, 2023 |
| June 6, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 14, 2023 |
| June 6, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected July 31, 2023 |
| July 30, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 28, 2021 |
| July 30, 2021 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected September 28, 2021 |
| July 30, 2021 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected September 28, 2021 |
| July 30, 2021 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected September 28, 2021 |
| July 30, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 28, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $113,320 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 13, 2026 | Fine | $19,135 |
| May 2, 2025 | Fine | $94,185 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 104 OLD NIAGARA ROAD OPERATING HOLDCO, LLC Organization | 5% or greater direct ownership interest | 100% | 06/15/2016 |
| COLE, WARREN Individual | 5% or greater indirect ownership interest | 50% | 06/15/2016 |
| COLE, WARREN Individual | corporate officer | NOT APPLICABLE | 06/15/2016 |
| QUILLARD, PHILIP Individual | corporate officer | NOT APPLICABLE | 06/15/2016 |
| RUBIN, JEFFREY Individual | corporate officer | NOT APPLICABLE | 06/15/2016 |
| COLE, WARREN Individual | operational/managerial control | NOT APPLICABLE | 06/15/2016 |
| QUILLARD, PHILIP Individual | operational/managerial control | NOT APPLICABLE | 06/15/2016 |
| RUBIN, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 06/15/2016 |
| SETLOCK, SHANE Individual | w-2 managing employee | NOT APPLICABLE | 01/18/2021 |
Other nursing homes near Elderwood at Lockport
Lockport Rehab & Health Care Center
909 Lincoln Ave, Lockport, NY 14094 · 2.3 mi
For-profit · 82 beds · Part of Maximus Healthcare Group
★★★★★4Above averageAbsolut Center for Nursing and Rehabilitation at G
4540 Lincoln Drive, Gasport, NY 14067 · 4.9 mi
For-profit · 83 beds · Part of Absolut Care
★★★★★1Much below averageNewfane Rehab & Health Care Center
2709 Transit Rd, Newfane, NY 14108 · 6.8 mi
For-profit · 165 beds · Part of Maximus Healthcare Group
★★★★★2Below averageNorth Gate Health Care Facility
7264 Nash Road, North Tonawanda, NY 14120 · 12.7 mi
For-profit · 200 beds · Part of The McGuire Group
★★★★★4Above averageBeechwood Health Care Center, INC.
2235 Millersport Highway, Getzville, NY 14068 · 13.3 mi
Non-profit · 272 beds
★★★★★5Much above average- ★★★★★3Average
Frequently asked questions
What is Elderwood at Lockport's rating?
Elderwood at Lockport has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Elderwood at Lockport receive?
Its most recent standard health inspection found 3 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Elderwood at Lockport accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Elderwood at Lockport?
It is for profit - limited liability company and part of Elderwood. The ownership section on this page lists the owners and managers reported to CMS.
Where is Elderwood at Lockport and how do I contact it?
Elderwood at Lockport is at 104 Old Niagara Road, Lockport, NY 14094. Phone: (716) 434-6324.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.