nursing home in Bronx, NY
The Plaza Rehab and Nursing Center
100 West Kingsbridge Road, Bronx, NY 10468 · (718) 410-1500
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Plaza Rehab and Nursing Center at a glance
The Plaza Rehab and Nursing Center is a 816-bed for-profit nursing home in Bronx, New York (Bronx County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 3 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (May 6, 2025) found 2 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.8% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 816
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Citadel Care Centers
- Medicare-certified since
- January 1, 1976
- Resident/family council
- Resident
- County
- Bronx County
- CMS Certification Number
- 335462
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.96 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.83 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.86 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.70 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 37.8% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 39.4% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 816 | 188 | 107 | |
| Average residents per day | 733 | 168 | 86 | |
| Occupancy | 89.8% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.1% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.4% | 6.5% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 3.5% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.3% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.2% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.7% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 8.7% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 4.7% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.6% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 67.5% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 81.1% | 91.5% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 44.6% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 56.7% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 9, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 30, 2026 |
| May 6, 2025 Fire safety | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Tag K0361 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 6, 2025 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected June 30, 2025 |
| May 6, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 6, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 6, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 30, 2025 |
| May 6, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 6, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 6, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 6, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected July 1, 2025 |
| May 6, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 1, 2025 |
| April 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 25, 2025 |
| October 10, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 7, 2023 |
| May 16, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion. Egress Deficiencies · Tag K0224 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Meet other general requirements. Egress Deficiencies · Tag K0200 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Have correct number of accessible exits for each story. Egress Deficiencies · Tag K0241 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected August 14, 2023 |
| May 16, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected July 26, 2023 |
| May 16, 2023 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | C No harm, widespread | Corrected July 26, 2023 |
| May 16, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 8, 2023 |
| May 16, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 8, 2023 |
| May 16, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 8, 2023 |
| October 9, 2020 Fire safety | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Tag K0700 | D Potential harm, isolated | Corrected November 26, 2020 |
| October 9, 2020 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 9, 2020 |
| October 9, 2020 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected November 11, 2020 |
| October 9, 2020 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 27, 2020 |
| October 9, 2020 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected November 3, 2020 |
| October 9, 2020 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 3, 2020 |
| October 9, 2020 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected November 3, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRIEDMAN, LEOPOLD Individual | 5% or greater direct ownership interest | 58% | 06/14/2023 |
| PHILIPSON, AVI Individual | 5% or greater direct ownership interest | 21% | 06/14/2023 |
| PHILIPSON, RAQUEL Individual | 5% or greater direct ownership interest | 21% | 06/14/2023 |
| ASUFRIN, MARY GRACE Individual | adp of the snf | NOT APPLICABLE | 10/03/2022 |
| BOGEN, TYLER Individual | adp of the snf | NOT APPLICABLE | 08/19/2024 |
| CITADEL CONSULTING GROUP Organization | adp of the snf | NOT APPLICABLE | 09/21/2016 |
| FRIEDMAN, LEOPOLD Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| PALMAIRA, RANDOLF Individual | adp of the snf | NOT APPLICABLE | 04/16/2018 |
| ROBERTS, TAKEENA Individual | adp of the snf | NOT APPLICABLE | 07/22/2024 |
| RODRIGUEZ, JULISSA Individual | adp of the snf | NOT APPLICABLE | 10/01/2018 |
| TCPRNC REAL ESTATE LLC Organization | adp of the snf | NOT APPLICABLE | 09/21/2016 |
| YAZDANBAKHSH, KHASHAYAR Individual | adp of the snf | NOT APPLICABLE | 01/23/2020 |
| FRIEDMAN, LEOPOLD Individual | corporate officer | NOT APPLICABLE | 06/14/2023 |
| PHILIPSON, AVI Individual | corporate officer | NOT APPLICABLE | 06/14/2023 |
| PHILIPSON, RAQUEL Individual | corporate officer | NOT APPLICABLE | 06/14/2023 |
| TERRANO, MONICA Individual | corporate officer | NOT APPLICABLE | 09/21/2016 |
| FRIEDMAN, LEOPOLD Individual | managing control - governing body | NOT APPLICABLE | 09/21/2016 |
| ASUFRIN, MARY GRACE Individual | operational/managerial control | NOT APPLICABLE | 10/03/2022 |
| BOGEN, TYLER Individual | operational/managerial control | NOT APPLICABLE | 08/19/2024 |
| PALMAIRA, RANDOLF Individual | operational/managerial control | NOT APPLICABLE | 04/16/2018 |
| ROBERTS, TAKEENA Individual | operational/managerial control | NOT APPLICABLE | 07/22/2024 |
| RODRIGUEZ, JULISSA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2018 |
| YAZDANBAKHSH, KHASHAYAR Individual | operational/managerial control | NOT APPLICABLE | 01/23/2020 |
Other nursing homes near The Plaza Rehab and Nursing Center
Fordham Nursing and Rehabilitation Center
2678 Kingsbridge Terrace, Bronx, NY 10463 · under 1 mi
For-profit · 240 beds · Part of Cassena Care
★★★★★3AverageUniversity Center for Rehabilitation and Nursing
2505 Grand Avenue, Bronx, NY 10468 · under 1 mi
For-profit · 46 beds · Part of Centers Health Care
★★★★★4Above averageManhattanville Health Care Center
311 West 231st Street, Bronx, NY 10463 · under 1 mi
For-profit · 200 beds
★★★★★4Above averagePrestige Nursing Care & Rehab Center
3400 -26 Cannon Place, Bronx, NY 10463 · under 1 mi
For-profit · 400 beds · Part of Citadel Care Centers
★★★★★2Below averageNew Riverdale Rehab and Nursing
641 West 230th Street, Bronx, NY 10463 · 1.2 mi
For-profit · 146 beds · Part of Citadel Care Centers
- Abuse citation
★★★★★3AverageBronx Gardens Rehabilitation and Nursing Center
2175 Quarry Road, Bronx, NY 10457 · 1.2 mi
For-profit · 199 beds · Part of Citadel Care Centers
★★★★★3Average
Frequently asked questions
What is The Plaza Rehab and Nursing Center's rating?
The Plaza Rehab and Nursing Center has 5 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did The Plaza Rehab and Nursing Center receive?
Its most recent standard health inspection found 2 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does The Plaza Rehab and Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Plaza Rehab and Nursing Center?
It is for profit - partnership and part of Citadel Care Centers. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Plaza Rehab and Nursing Center and how do I contact it?
The Plaza Rehab and Nursing Center is at 100 West Kingsbridge Road, Bronx, NY 10468. Phone: (718) 410-1500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.