nursing home in Flushing, NY
Franklin Center for Rehabilitation and Nursing
142 27 Franklin Avenue, Flushing, NY 11355 · (718) 670-3400
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Franklin Center for Rehabilitation and Nursing at a glance
Franklin Center for Rehabilitation and Nursing is a 320-bed for-profit nursing home in Flushing, New York (Queens County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 3.6 hours of nursing care per day (1 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (May 20, 2026) found 10 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 30.1% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 320
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 1, 1974
- Resident/family council
- Both
- County
- Queens County
- CMS Certification Number
- 335426
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.62 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.99 hrs | 0.71 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.17 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 30.1% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 31.3% | 39.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 8 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 37 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 320 | 188 | 107 | |
| Average residents per day | 310 | 168 | 86 | |
| Occupancy | 96.8% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.5% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.9% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.1% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.7% | 14.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.2% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.5% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7.4% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 2% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 3.6% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 53.9% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 49.8% | 77.4% | 82% | Worse |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 20, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 20, 2026 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 20, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 20, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 20, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 20, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 12, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 12, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 10, 2026 |
| May 12, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 10, 2026 |
| February 28, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | E Potential harm, pattern | Corrected March 28, 2024 |
| February 28, 2024 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected March 28, 2024 |
| February 28, 2024 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | E Potential harm, pattern | Corrected April 24, 2024 |
| February 28, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 24, 2024 |
| February 28, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected April 24, 2024 |
| February 28, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 24, 2024 |
| February 28, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 24, 2024 |
| February 28, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 12, 2022 |
| January 3, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected June 28, 2022 |
| January 3, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected March 3, 2022 |
| January 3, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 3, 2022 |
| January 3, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 3, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WEBSTER, HELEN Individual | corporate director | NOT APPLICABLE | 01/01/2009 |
| WEBSTER, MOSHE Individual | corporate director | NOT APPLICABLE | 01/01/2009 |
| FASTEN, NAFTALI Individual | corporate officer | NOT APPLICABLE | 01/01/2023 |
| WEISS, AHARON Individual | corporate officer | NOT APPLICABLE | 01/01/2012 |
| NAKDIMEN, SHELLY Individual | general partnership interest | NOT APPLICABLE | 08/22/2002 |
| WEBSTER, BEN Individual | general partnership interest | NOT APPLICABLE | 01/01/2009 |
| WEBSTER, BORUCH Individual | general partnership interest | NOT APPLICABLE | 01/01/2009 |
| WEBSTER, HELEN Individual | general partnership interest | NOT APPLICABLE | 01/01/2009 |
| WEBSTER, MOSHE Individual | general partnership interest | NOT APPLICABLE | 01/01/2009 |
| WEBSTER, YECHESKEL Individual | limited partnership interest | NOT APPLICABLE | 01/01/2009 |
| MURRAY, DEREK Individual | w-2 managing employee | NOT APPLICABLE | 08/02/2010 |
Other nursing homes near Franklin Center for Rehabilitation and Nursing
Long Island Care Center INC
144-61 38th Avenue, Flushing, NY 11354 · under 1 mi
For-profit · 200 beds · Part of Paragon Healthnet
★★★★★5Much above averageThe Pavilion at Queens for Rehabilitation & Nursin
36-17 Parsons Boulevard, Flushing, NY 11354 · under 1 mi
For-profit · 302 beds
★★★★★3AverageElmhurst Care Center, INC,
100 17 23rd Avenue, East Elmhurst, NY 11369 · under 1 mi
For-profit · 240 beds
★★★★★4Above averageSapphire Center for Rehabilitation & Nursing of Ce
35-15 Parsons Boulevard, Flushing, NY 11354 · under 1 mi
For-profit · 227 beds · Part of Sapphire Care Group
★★★★★2Below averageCypress Garden Center for Nursing and Rehabilitati
139 66 35th Avenue, Flushing, NY 11354 · 1.1 mi
For-profit · 278 beds · Part of Excelsior Care Group
★★★★★5Much above averageCliffside Rehab & Residential Health Care Center
119 - 19 Graham Court, Flushing, NY 11354 · 1.1 mi
For-profit · 218 beds
★★★★★4Above average
Frequently asked questions
What is Franklin Center for Rehabilitation and Nursing's rating?
Franklin Center for Rehabilitation and Nursing has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Franklin Center for Rehabilitation and Nursing receive?
Its most recent standard health inspection found 10 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Franklin Center for Rehabilitation and Nursing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Franklin Center for Rehabilitation and Nursing?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Franklin Center for Rehabilitation and Nursing and how do I contact it?
Franklin Center for Rehabilitation and Nursing is at 142 27 Franklin Avenue, Flushing, NY 11355. Phone: (718) 670-3400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.