nursing home in Olean, NY
The Pines Healthcare & Rehabilitation Centers Olea
2245 West State Street, Olean, NY 14760 · (716) 373-1910
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Pines Healthcare & Rehabilitation Centers Olea at a glance
The Pines Healthcare & Rehabilitation Centers Olea is a 120-bed government nursing home in Olean, New York (Cattaraugus County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New York average of 3.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (March 7, 2025) found 4 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 60.8% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- August 28, 1972
- Resident/family council
- Both
- County
- Cattaraugus County
- CMS Certification Number
- 335357
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.50 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.45 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.19 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.15 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 60.8% | 40.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 46.7% | 39.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 188 | 107 | |
| Average residents per day | 100 | 168 | 86 | |
| Occupancy | 83.4% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.3% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.9% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 20.6% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 5.8% | 1.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.7% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 30.5% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.8% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6.9% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.8% | 13.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.7% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 91.5% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.4% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 87.5% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86% | 77.4% | 82% | Average |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 7, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | E Potential harm, pattern | Corrected April 30, 2025 |
| March 7, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected April 30, 2025 |
| March 7, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected April 30, 2025 |
| March 7, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected April 30, 2025 |
| March 7, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 30, 2025 |
| March 7, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected April 30, 2025 |
| March 7, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected April 30, 2025 |
| March 7, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 30, 2025 |
| March 3, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected April 18, 2023 |
| March 3, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected April 18, 2023 |
| March 3, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 3, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 30, 2023 |
| March 3, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 15, 2023 |
| March 3, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected March 31, 2023 |
| March 3, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 30, 2023 |
| March 6, 2020 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | C No harm, widespread | Corrected May 4, 2020 |
| March 6, 2020 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 30, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF CATTARAUGUS Organization | 5% or greater direct ownership interest | 100% | 03/01/1973 |
| PATEL, ARUN Individual | adp of the snf | NOT APPLICABLE | 05/09/2025 |
| REYNOLDS, TAMMY Individual | adp of the snf | NOT APPLICABLE | 05/09/2025 |
| BURR, MARK Individual | managing control - governing body | NOT APPLICABLE | 01/03/2024 |
| GUGINO, CAROL Individual | operational/managerial control | NOT APPLICABLE | 05/15/1999 |
| PATEL, ARUN Individual | operational/managerial control | NOT APPLICABLE | 09/10/2018 |
| REYNOLDS, TAMMY Individual | operational/managerial control | NOT APPLICABLE | 07/22/2019 |
Other nursing homes near The Pines Healthcare & Rehabilitation Centers Olea
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★★★★★5Much above averageCuba Memorial Hospital INC SNF
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- Abuse citation
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★★★★★5Much above averageBradford Manor Nursing and Rehab
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★★★★★4Above averageSalamanca Rehabilitation & Nursing Center
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Frequently asked questions
What is The Pines Healthcare & Rehabilitation Centers Olea's rating?
The Pines Healthcare & Rehabilitation Centers Olea has 4 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did The Pines Healthcare & Rehabilitation Centers Olea receive?
Its most recent standard health inspection found 4 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does The Pines Healthcare & Rehabilitation Centers Olea accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Pines Healthcare & Rehabilitation Centers Olea?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Pines Healthcare & Rehabilitation Centers Olea and how do I contact it?
The Pines Healthcare & Rehabilitation Centers Olea is at 2245 West State Street, Olean, NY 14760. Phone: (716) 373-1910.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.