nursing home in Rochester, NY
Monroe Community Hospital
435 East Henrietta Road, Rochester, NY 14620 · (585) 760-6500
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Monroe Community Hospital at a glance
Monroe Community Hospital is a 566-bed government nursing home in Rochester, New York (Monroe County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New York average of 3.
Residents receive about 3.9 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (December 20, 2024) found 6 health citations. The New York average is 8.
Federal regulators fined it 2 times in the past three years, totaling $94,936.
Nursing staff turnover is 45.3% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 566
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Monroe County
- CMS Certification Number
- 335197
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.89 hrs | 3.63 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.31 hrs | 2.15 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.23 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45.3% | 40.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 44.2% | 39.8% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 8 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 142.5 | 62.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $94,936 | $23,070 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 566 | 188 | 107 | |
| Average residents per day | 388 | 168 | 86 | |
| Occupancy | 68.6% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.3% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 19.7% | 13.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 14.4% | 14.1% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 15.9% | 12.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.2% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.5% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.9% | 13.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 18% | 19.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.5% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.4% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 94.6% | 78.8% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96% | 77.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 24, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | J Immediate jeopardy, isolated | Corrected December 5, 2025 |
| October 24, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 5, 2025 |
| September 12, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected November 11, 2025 |
| December 20, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected February 18, 2025 |
| December 20, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected February 18, 2025 |
| December 20, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 18, 2025 |
| December 20, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | E Potential harm, pattern | Corrected February 18, 2025 |
| December 20, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 18, 2025 |
| December 20, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 18, 2025 |
| September 18, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected November 17, 2023 |
| May 1, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | C No harm, widespread | Corrected June 30, 2023 |
| May 1, 2023 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | C No harm, widespread | Corrected June 30, 2023 |
| May 1, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 1, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 30, 2023 |
| July 15, 2021 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected August 20, 2021 |
| July 15, 2021 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected August 20, 2021 |
| July 15, 2021 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected August 20, 2021 |
| July 15, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected September 3, 2021 |
| July 15, 2021 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 3, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $94,936 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 12, 2025 | Fine | $86,148 |
| September 12, 2025 | Fine | $8,788 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COUNTY OF MONROE Organization | 5% or greater direct ownership interest | 100% | 01/01/1966 |
| COUNTY OF MONROE Organization | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| MANN, KARIE Individual | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| TALLO, ALYSSA Individual | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| TALLO, ALYSSA Individual | corporate officer | NOT APPLICABLE | 10/02/2019 |
| MANN, KARIE Individual | w-2 managing employee | NOT APPLICABLE | 06/25/2022 |
| TALLO, ALYSSA Individual | w-2 managing employee | NOT APPLICABLE | 10/02/2019 |
Other nursing homes near Monroe Community Hospital
Woodside Manor Nursing Home INC
2425 Clinton Avenue South, Rochester, NY 14618 · under 1 mi
For-profit · 44 beds · Part of Hurlbut Care
★★★★★4Above averageThe Hurlbut
1177 East Henrietta Road, Rochester, NY 14623 · 1.1 mi
For-profit · 160 beds · Part of Hurlbut Care
★★★★★2Below averageThe Highlands at Brighton
5901 Lac de Ville Boulevard, Rochester, NY 14618 · 1.2 mi
Non-profit · 145 beds
★★★★★3AverageSt. John's Health Care Corporation
150 Highland Avenue, Rochester, NY 14620 · 1.2 mi
For-profit · 455 beds
★★★★★1Much below averageThe Brightonian, INC
1919 Elmwood Avenue, Rochester, NY 14620 · 1.8 mi
For-profit · 54 beds · Part of Hurlbut Care
★★★★★5Much above averageChurch Home of the Protestant Episcopal Church
505 Mt. Hope Avenue, Rochester, NY 14620 · 1.9 mi
Non-profit · 182 beds
★★★★★3Average
Frequently asked questions
What is Monroe Community Hospital's rating?
Monroe Community Hospital has 1 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did Monroe Community Hospital receive?
Its most recent standard health inspection found 6 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does Monroe Community Hospital accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Monroe Community Hospital?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Monroe Community Hospital and how do I contact it?
Monroe Community Hospital is at 435 East Henrietta Road, Rochester, NY 14620. Phone: (585) 760-6500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.