nursing home in Suffern, NY
The Willows at Ramapo Rehab and Nursing Center
30 Cragmere Road, Suffern, NY 10901 · (845) 357-1230
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Willows at Ramapo Rehab and Nursing Center at a glance
The Willows at Ramapo Rehab and Nursing Center is a 203-bed for-profit nursing home in Suffern, New York (Rockland County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New York average of 3.
Residents receive about 3.2 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (March 13, 2026) found 9 health citations. The New York average is 8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 27.7% per year (state average 40.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 203
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Carerite Centers
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Rockland County
- CMS Certification Number
- 335148
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.24 hrs | 3.63 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.71 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.94 hrs | 2.15 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.93 hrs | 3.18 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 27.7% | 40.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 43.5% | 39.8% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 8 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 49 | 62.2 | 80.6 | Better |
Penalties
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,070 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 203 | 188 | 107 | |
| Average residents per day | 186 | 168 | 86 | |
| Occupancy | 91.6% | 90.5% | 80.9% |
Long-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 3.1% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 6.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.8% | 13.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 1.3% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.7% | 14.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 11.4% | 12.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.3% | 5.8% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.9% | 19.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.9% | 13.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.3% | 19.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 83.5% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91% | 91.5% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 50.6% | 78.8% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 82.6% | 77.4% | 82% | Average |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 13, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | F Potential harm, widespread | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 13, 2026 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected April 22, 2026 |
| October 24, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected December 18, 2025 |
| October 24, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 18, 2025 |
| July 24, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 4, 2025 |
| March 4, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 8, 2025 |
| November 17, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 28, 2023 |
| November 17, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 30, 2023 |
| November 17, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected December 30, 2023 |
| November 17, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected December 30, 2023 |
| November 17, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected December 30, 2023 |
| November 17, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 30, 2023 |
| November 17, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 30, 2023 |
| November 17, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 30, 2023 |
| April 18, 2019 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | C No harm, widespread | Corrected May 31, 2019 |
| April 18, 2019 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected May 31, 2019 |
| April 18, 2019 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 14, 2019 |
| April 18, 2019 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | C No harm, widespread | Corrected June 14, 2019 |
| April 18, 2019 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected June 14, 2019 |
| April 18, 2019 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | C No harm, widespread | Corrected June 14, 2019 |
| April 18, 2019 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | B No harm, pattern | Corrected June 14, 2019 |
| April 18, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | B No harm, pattern | Corrected June 14, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AHUJA, SANJAY Individual | 5% or greater direct ownership interest | 15% | 08/01/2006 |
| EINHORN, NEAL Individual | 5% or greater direct ownership interest | 9% | 07/01/2012 |
| EINHORN, SHARON Individual | 5% or greater direct ownership interest | 9% | 07/01/2012 |
| FRIEDMAN, DEVORAH Individual | 5% or greater direct ownership interest | 9% | 07/01/2012 |
| FRIEDMAN, MARK Individual | 5% or greater direct ownership interest | 9% | 07/01/2012 |
| MOHAN, NAMITA Individual | 5% or greater direct ownership interest | 15% | 08/01/2006 |
| MUDGIL, VANITA Individual | 5% or greater direct ownership interest | 15% | 08/01/2006 |
| ZIMILES, JOSEPH Individual | 5% or greater direct ownership interest | 15% | 08/01/2006 |
| AHUJA, SANJAY Individual | adp of the snf | NOT APPLICABLE | 08/01/2006 |
| EINHORN, NEAL Individual | adp of the snf | NOT APPLICABLE | 07/01/2012 |
| EINHORN, SHARON Individual | adp of the snf | NOT APPLICABLE | 07/01/2012 |
| FRIEDMAN, DEVORAH Individual | adp of the snf | NOT APPLICABLE | 07/01/2012 |
| FRIEDMAN, MARK Individual | adp of the snf | NOT APPLICABLE | 07/01/2012 |
| GREEN-RIVERS, KELLY Individual | adp of the snf | NOT APPLICABLE | 10/01/2016 |
| HALON, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 06/02/2016 |
| MOHAN, NAMITA Individual | adp of the snf | NOT APPLICABLE | 08/01/2006 |
| MUDGIL, VANITA Individual | adp of the snf | NOT APPLICABLE | 08/01/2006 |
| SHAH, PARAG Individual | adp of the snf | NOT APPLICABLE | 11/05/2015 |
| ZIMILES, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 08/01/2006 |
| FRIEDMAN, MARK Individual | corporate director | NOT APPLICABLE | 07/01/2012 |
| ZIMILES, JOSEPH Individual | corporate director | NOT APPLICABLE | 07/01/2012 |
| AHUJA, SANJAY Individual | corporate officer | NOT APPLICABLE | 07/01/2012 |
| EINHORN, NEAL Individual | corporate officer | NOT APPLICABLE | 07/01/2012 |
| ZUCKER, YOSSIE Individual | direct ownership interest | NOT APPLICABLE | 07/01/2012 |
| EINHORN, NEAL Individual | managing control - governing body | NOT APPLICABLE | 07/01/2012 |
| FRIEDMAN, MARK Individual | managing control - governing body | NOT APPLICABLE | 07/01/2012 |
| GREEN-RIVERS, KELLY Individual | operational/managerial control | NOT APPLICABLE | 10/01/2016 |
| HALON, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 06/02/2016 |
| SHAH, PARAG Individual | operational/managerial control | NOT APPLICABLE | 11/05/2015 |
Other nursing homes near The Willows at Ramapo Rehab and Nursing Center
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★★★★★2Below averageAllendale Rehabilitation and Healthcare Center
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★★★★★4Above averageWoodcliff Lake Health & Rehabilitation Center
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★★★★★5Much above averagePine Valley Center for Rehabilitation and Nursing
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For-profit · 160 beds · Part of Upstate Services Group
★★★★★2Below averageFriedwald Center for Rehab and Nursing, L L C
475 New Hempstead Road, New City, NY 10956 · 5.9 mi
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★★★★★3AverageNorthern Manor Geriatric Center INC
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★★★★★2Below average
Frequently asked questions
What is The Willows at Ramapo Rehab and Nursing Center's rating?
The Willows at Ramapo Rehab and Nursing Center has 3 out of 5 stars on the CMS overall star rating. The average for New York nursing homes is 3 stars.
How many inspection citations did The Willows at Ramapo Rehab and Nursing Center receive?
Its most recent standard health inspection found 9 citations, compared with a New York average of 8. Every citation is listed on this page with its severity.
Does The Willows at Ramapo Rehab and Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Willows at Ramapo Rehab and Nursing Center?
It is for profit - corporation and part of Carerite Centers. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Willows at Ramapo Rehab and Nursing Center and how do I contact it?
The Willows at Ramapo Rehab and Nursing Center is at 30 Cragmere Road, Suffern, NY 10901. Phone: (845) 357-1230.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.