nursing home in Truth Or Consequences, NM
New Mexico State Veterans Home
992 South Broadway, Truth Or Consequences, NM 87901 · (575) 894-4200
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
New Mexico State Veterans Home at a glance
New Mexico State Veterans Home is a 131-bed government nursing home in Truth Or Consequences, New Mexico (Sierra County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the New Mexico average of 2.9.
Residents receive about 6 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.5 hours.
Its most recent standard health inspection (May 14, 2026) found 25 health citations. The New Mexico average is 17.6.
Federal regulators fined it 2 times in the past three years, totaling $128,954.
Nursing staff turnover is 84.1% per year (state average 53.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - State
- Beds
- 131
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 25, 1994
- Resident/family council
- Resident
- County
- Sierra County
- CMS Certification Number
- 325092
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.02 hrs | 3.54 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.53 hrs | 0.63 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 4.47 hrs | 2.20 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.50 hrs | 3.10 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 84.1% | 53.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 53.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 25 | 18 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 5 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 151 | 160.2 | 80.6 | Worse |
Penalties
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $128,954 | $45,849 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
Size
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 131 | 101 | 107 | |
| Average residents per day | 126 | 85 | 86 | |
| Occupancy | 96.1% | 84.5% | 80.9% |
Long-stay residents
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 8% | 5.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 21.6% | 14.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.6% | 0.9% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 13.7% | 11.3% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 16.6% | 11.7% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.3% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.7% | 2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.4% | 14.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 11.3% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 91% | 98.7% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 81.4% | 96.7% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 6.5% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 48.3% | 86.4% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 56.3% | 85.9% | 82% | Worse |
Inspection citations
State inspectors cited this home for 60 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 15, 2026 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| July 15, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Deficient, Provider has no plan of correction |
| July 15, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Deficient, Provider has no plan of correction |
| May 14, 2026 Complaint | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | H Actual harm, pattern | Corrected June 16, 2026 |
| May 14, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected June 28, 2026 |
| May 14, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected June 28, 2026 |
| May 14, 2026 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected June 28, 2026 |
| May 14, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected June 28, 2026 |
| December 27, 2024 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | H Actual harm, pattern | Corrected January 17, 2025 |
| December 27, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected March 6, 2025 |
| December 27, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | E Potential harm, pattern | Corrected March 6, 2025 |
| December 27, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected March 6, 2025 |
| December 27, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Complaint | Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies · Tag F0572 | D Potential harm, isolated | Corrected March 6, 2025 |
| December 27, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected March 6, 2025 |
| September 10, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 25, 2024 |
| September 10, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected October 25, 2024 |
| May 8, 2024 Complaint | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected July 23, 2024 |
| May 8, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 23, 2024 |
| May 8, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 23, 2024 |
| August 25, 2023 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected October 20, 2023 |
| August 25, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected October 20, 2023 |
| August 25, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected October 20, 2023 |
| August 25, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 25, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 6, 2023 |
| August 25, 2023 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected October 6, 2023 |
| August 25, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 6, 2023 |
| August 25, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected October 6, 2023 |
| June 15, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected August 19, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $128,954 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 14, 2026 | Payment Denial | 23 days from June 5, 2026 |
| May 14, 2026 | Fine | $84,728 |
| December 27, 2024 | Fine | $44,226 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SHULL, KENNETH Individual | adp of the snf | NOT APPLICABLE | 07/23/2025 |
| STATE OF NEW MEXICO Organization | adp of the snf | NOT APPLICABLE | 09/17/2025 |
| HATLEY, BRENT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SHULL, KENNETH Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| STATE OF NEW MEXICO Organization | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| STATE OF NEW MEXICO Organization | trustee of the snf | NOT APPLICABLE | 11/01/2024 |
Other nursing homes near New Mexico State Veterans Home
Paloma Springs Healthcare LLC
1400 North Silver Street, T Or C, NM 87901 · 1.4 mi
For-profit · 94 beds · Part of Opco Skilled Management
★★★★★4Above average
All nursing homes in Truth Or Consequences, NM · Compare side by side
Frequently asked questions
What is New Mexico State Veterans Home's rating?
New Mexico State Veterans Home has 3 out of 5 stars on the CMS overall star rating. The average for New Mexico nursing homes is 2.9 stars.
How many inspection citations did New Mexico State Veterans Home receive?
Its most recent standard health inspection found 25 citations, compared with a New Mexico average of 17.6. Every citation is listed on this page with its severity.
Does New Mexico State Veterans Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns New Mexico State Veterans Home?
It is government - state. The ownership section on this page lists the owners and managers reported to CMS.
Where is New Mexico State Veterans Home and how do I contact it?
New Mexico State Veterans Home is at 992 South Broadway, Truth Or Consequences, NM 87901. Phone: (575) 894-4200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.