nursing home in Alamogordo, NM

Casa Arena Healthcare LLC

205 Moonglow Avenue, Alamogordo, NM 88310 · (575) 434-4510

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Casa Arena Healthcare LLC at a glance

Casa Arena Healthcare LLC is a 117-bed for-profit nursing home in Alamogordo, New Mexico (Otero County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the New Mexico average of 2.9.

Residents receive about 2.9 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.5 hours.

Its most recent standard health inspection (June 5, 2025) found 23 health citations. The New Mexico average is 17.6.

Federal regulators fined it 2 times in the past three years, totaling $124,375.

Nursing staff turnover is 60.8% per year (state average 53.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
117
Certified for
Medicare and Medicaid
Chain / affiliated entity
Opco Skilled Management
Medicare-certified since
September 4, 1985
Resident/family council
Resident
County
Otero County
CMS Certification Number
325043

Ratings

MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.9 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.8 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 53.6 / 53.3 / 5Better

Staffing

This facility2.92 hrsNew Mexico average3.54 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)2.92 hrs3.54 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.29 hrs0.63 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.76 hrs2.20 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.68 hrs3.10 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)60.8%53.3%45.8%Worse
Registered nurse turnover (yearly) (lower is better)70%53.6%42.9%Worse
Administrators who left in the past year (lower is better)011Better

Inspections

This facility23New Mexico average18U.S. average9
Health citations in the most recent inspection: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)23189Worse
Citations from complaint investigations (latest cycle) (lower is better)453Worse
Weighted health inspection score ⓘ (lower is better)246.3160.280.6Worse

Penalties

This facility2New Mexico average1U.S. average1
Fines in the past 3 years: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$124,375$45,849$30,972Worse
All federal penalties in the past 3 years (lower is better)221Worse

Size

MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Certified beds117101107
Average residents per day968586
Occupancy82.1%84.5%80.9%

Long-stay residents

This facility0.6%New Mexico average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.6%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.5%5.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)26.8%14.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%0.9%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.9%11.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.8%11.7%14.1%Better
Long-stay residents who lose too much weight (lower is better)0.7%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.2%2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)19.4%14.7%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)22.1%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%98.7%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.7%96.7%93.6%Better

Short-stay residents

This facility0%New Mexico average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Mexico and U.S. averages
MeasureThis facilityNew Mexico avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)71.9%86.4%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)84.9%85.9%82%Average

Inspection citations

State inspectors cited this home for 92 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
May 11, 2026
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 30, 2026
March 13, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected April 18, 2026
March 13, 2026
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected April 18, 2026
March 13, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 18, 2026
March 13, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 18, 2026
December 23, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected January 17, 2026
July 14, 2025
Complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected August 20, 2025
July 14, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected August 20, 2025
July 14, 2025
Complaint
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
D
Potential harm, isolated
Corrected August 20, 2025
July 14, 2025
Complaint
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected August 20, 2025
June 5, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected July 20, 2025
June 5, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected July 20, 2025
June 5, 2025
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected July 20, 2025
June 5, 2025
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected July 20, 2025
June 5, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected July 20, 2025
June 5, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 20, 2025
June 5, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 20, 2025
October 18, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected November 20, 2024
October 18, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected November 20, 2024
October 18, 2024
Complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected November 20, 2024
October 18, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected November 20, 2024
August 21, 2024
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected September 18, 2024
August 21, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 18, 2024
April 24, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected May 21, 2024
April 24, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected May 21, 2024
April 24, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected May 21, 2024
April 24, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected May 23, 2024
April 24, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
F
Potential harm, widespread
Corrected May 23, 2024
April 24, 2024
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
F
Potential harm, widespread
Corrected May 23, 2024
April 24, 2024
Standard
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Tag F0944
F
Potential harm, widespread
Corrected May 23, 2024
April 24, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 23, 2024
April 24, 2024
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
E
Potential harm, pattern
Corrected May 23, 2024
April 24, 2024
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected May 23, 2024
April 24, 2024
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected May 23, 2024
April 24, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected May 23, 2024
October 24, 2023
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
L
Immediate jeopardy, widespread
Corrected November 15, 2023
October 24, 2023
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
G
Actual harm, isolated
Corrected November 15, 2023
October 24, 2023
Complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
E
Potential harm, pattern
Corrected November 15, 2023
October 24, 2023
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 15, 2023
April 6, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies · Tag E0007
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
F
Potential harm, widespread
Corrected May 15, 2023
April 6, 2023
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Tag F0637
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected May 15, 2023
April 6, 2023
Standard
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Tag F0825
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected May 15, 2023
April 6, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 15, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $124,375 in fines.

DatePenaltyAmount / length
April 24, 2024Fine$108,316
October 24, 2023Fine$16,059

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
205 MOONGLOW AVE NM, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2023
CONTINUUM REHAB GROUP LLC
Organization
adp of the snfNOT APPLICABLE03/01/2023
GIBRALTAR TRUST
Organization
adp of the snfNOT APPLICABLE03/01/2023
HALLMARK ADVISORS, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2023
HANSEN HUNTER LLC
Organization
adp of the snfNOT APPLICABLE04/01/2024
KIGHT, LEAH
Individual
adp of the snfNOT APPLICABLE06/03/2024
OPCO CA SKILLED MGMT INC.
Organization
adp of the snfNOT APPLICABLE03/01/2023
OPCO NM SKILLED MGMT, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2023
REGIS TRUST
Organization
adp of the snfNOT APPLICABLE03/01/2023
STOLARCZYK, LISA
Individual
adp of the snfNOT APPLICABLE12/01/2023
THE WRIGHT GROUP CONSULTING, LLC
Organization
adp of the snfNOT APPLICABLE04/01/2024
WILSHIRE HEALTH REALTY, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2023
GARETZ, DAVID
Individual
corporate officerNOT APPLICABLE04/28/2023
CASA HEALTHCARE, LLC
Organization
direct ownership interestNOT APPLICABLE03/01/2023
CALIBER ADVISORS LLC
Organization
indirect ownership interestNOT APPLICABLE03/01/2023
GURWITZ, SOLOMON
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
HAGINS, ELIZABETH
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
KAPLAN, ESTHER
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
KAPLAN, MOSHA
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
MINDLE, ADAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
STERNSHEIN, JENNIFER
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE04/01/2025
UNGER, JEFFREY
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/15/2025
ZIMMERMAN, CAROLINE
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE04/01/2025
CASA HEALTHCARE, LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2023
GARETZ, DAVID
Individual
operational/managerial controlNOT APPLICABLE04/28/2023

Other nursing homes near Casa Arena Healthcare LLC

  1. Betty Dare Wellness & Rehabilitation LLC

    3101 North Florida Avenue, Alamogordo, NM 88310 · 2.7 mi

    For-profit · 90 beds · Part of Opco Skilled Management

    ★★★★★2Below average
  2. Mescalero Care Center

    454 Lipan Avenue, Mescalero, NM 88340 · 20.9 mi

    Non-profit · 40 beds

    ★★★★★2Below average

All nursing homes in Alamogordo, NM · Compare side by side

Frequently asked questions

What is Casa Arena Healthcare LLC's rating?

Casa Arena Healthcare LLC has 1 out of 5 stars on the CMS overall star rating. The average for New Mexico nursing homes is 2.9 stars.

How many inspection citations did Casa Arena Healthcare LLC receive?

Its most recent standard health inspection found 23 citations, compared with a New Mexico average of 17.6. Every citation is listed on this page with its severity.

Does Casa Arena Healthcare LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Casa Arena Healthcare LLC?

It is for profit - corporation and part of Opco Skilled Management. The ownership section on this page lists the owners and managers reported to CMS.

Where is Casa Arena Healthcare LLC and how do I contact it?

Casa Arena Healthcare LLC is at 205 Moonglow Avenue, Alamogordo, NM 88310. Phone: (575) 434-4510.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.