nursing home in Wall, NJ
Complete Care at Wall LLC
1725 Meridian Trail, Wall, NJ 07719 · (732) 312-1800
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Wall LLC at a glance
Complete Care at Wall LLC is a 130-bed for-profit nursing home in Wall, New Jersey (Monmouth County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Jersey average of 3.3.
Residents receive about 3.8 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 6, 2025) found 17 health citations. The New Jersey average is 8.5.
Federal regulators fined it 1 time in the past three years, totaling $23,520.
Nursing staff turnover is 55.7% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 130
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- February 26, 2007
- Resident/family council
- Resident
- County
- Monmouth County
- CMS Certification Number
- 315501
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.78 hrs | 3.85 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.52 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.12 hrs | 2.23 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.46 hrs | 3.50 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 55.7% | 39.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60% | 37.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 17 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 116 | 72.3 | 80.6 | Worse |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $23,520 | $34,926 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 130 | 147 | 107 | |
| Average residents per day | 83 | 122 | 86 | |
| Occupancy | 63.6% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.5% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.3% | 12.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.9% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.1% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.7% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 38.9% | 12.1% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.9% | 18.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 14.6% | 15.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 91.4% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.8% | 93% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 74.1% | 80.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 73.4% | 79% | 82% | Worse |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 8, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected December 31, 2025 |
| May 8, 2026 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected June 16, 2026 |
| August 6, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected September 3, 2025 |
| August 6, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 3, 2025 |
| August 6, 2025 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | F Potential harm, widespread | Corrected September 3, 2025 |
| August 6, 2025 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | F Potential harm, widespread | Corrected September 3, 2025 |
| August 6, 2025 Standard | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 6, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 18, 2025 |
| August 6, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected September 18, 2025 |
| August 6, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 6, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 6, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 18, 2025 |
| May 2, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected May 2, 2025 |
| March 17, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected March 31, 2023 |
| March 17, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected March 27, 2023 |
| March 17, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 18, 2023 |
| March 17, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 6, 2023 |
| March 17, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 5, 2023 |
| March 17, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected March 28, 2023 |
| March 17, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected April 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $23,520 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 8, 2026 | Fine | $23,520 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC Organization | 5% or greater direct ownership interest | 100% | 03/16/2023 |
| PC HMH HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 03/16/2023 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 03/16/2023 |
| EEF CAPITAL LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| JAVINES, AISHA Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| MERCADO, WANDA Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PASS, MARK Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH PROPCO INTERMEDIATE 9 LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PC HMH TOPCO PROPCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SCHLAFF, BENNY Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SCHLAFF, NACHUM Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SIEGFRIED, ELIYAHU Individual | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| WALL PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| WALL PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 03/16/2023 |
| HOCH, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 03/16/2023 |
| HOCH, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| PASS, MARK Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| SABELLA, SABRINA Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| SIEGFRIED, ELIYAHU Individual | operational/managerial control | NOT APPLICABLE | 03/16/2023 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 03/16/2023 |
Other nursing homes near Complete Care at Wall LLC
Careone at Wall
2621 Highway 138, Wall, NJ 07719 · under 1 mi
For-profit · 130 beds · Part of Careone
- CMS high performer
★★★★★5Much above average- ★★★★★2Below average
- ★★★★★5Much above average
Jersey Shore Post Acute Rehabilitation and Nursing
101 Walnut Street, Neptune, NJ 07753 · 3.2 mi
For-profit · 105 beds · Part of Mb Healthcare
★★★★★3AverageCoral Harbor Rehabilitation and Healthcare Center
2050 Sixth Ave, Neptune City, NJ 07753 · 3.3 mi
For-profit · 110 beds · Part of Marquis Health Services
★★★★★3AveragePreferred Care at Wall
2350 Hospital Road, Allenwood, NJ 08720 · 3.4 mi
For-profit · 135 beds · Part of Preferred Care
★★★★★5Much above average
Frequently asked questions
What is Complete Care at Wall LLC's rating?
Complete Care at Wall LLC has 2 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Wall LLC receive?
Its most recent standard health inspection found 17 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Wall LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Wall LLC?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Wall LLC and how do I contact it?
Complete Care at Wall LLC is at 1725 Meridian Trail, Wall, NJ 07719. Phone: (732) 312-1800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.