nursing home in Ocean Grove, NJ

Complete Care at Ocean Grove LLC

160 S Main St, Ocean Grove, NJ 07756 · (732) 481-8300

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★1
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Complete Care at Ocean Grove LLC at a glance

Complete Care at Ocean Grove LLC is a 147-bed for-profit nursing home in Ocean Grove, New Jersey (Monmouth County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Jersey average of 3.3.

Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (July 24, 2025) found 12 health citations. The New Jersey average is 8.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 57.3% per year (state average 39.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
147
Certified for
Medicare and Medicaid
Chain / affiliated entity
Complete Care
Medicare-certified since
November 1, 1997
Resident/family council
Resident
County
Monmouth County
CMS Certification Number
315365

Ratings

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.5 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 54.1 / 53.3 / 5Better

Staffing

This facility3.59 hrsNew Jersey average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.59 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.40 hrs0.68 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.09 hrs2.23 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.47 hrs3.50 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)57.3%39.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)50%37.7%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility12New Jersey average9U.S. average9
Health citations in the most recent inspection: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1299Worse
Citations from complaint investigations (latest cycle) (lower is better)313Worse
Weighted health inspection score ⓘ (lower is better)7072.380.6Better

Penalties

This facility0New Jersey average1U.S. average1
Fines in the past 3 years: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$34,926$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Certified beds147147107
Average residents per day8812286
Occupancy59.5%84%80.9%

Long-stay residents

This facility1.4%New Jersey average2.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.4%2.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4%5.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)4.3%12.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.6%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)1.4%8.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)1.7%4.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)19.3%12.1%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.3%18.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)9.8%15.6%19%Better
Long-stay residents given a flu vaccine (higher is better)100%97.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%93%93.6%Better

Short-stay residents

This facility0%New Jersey average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)96.9%80.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.2%79%82%Better

Inspection citations

State inspectors cited this home for 26 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
January 6, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 3, 2026
July 24, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected August 19, 2025
July 24, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected September 5, 2025
July 24, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected September 5, 2025
July 24, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected September 25, 2025
July 24, 2025
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected September 25, 2025
July 24, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected September 25, 2025
July 24, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 25, 2025
July 24, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 25, 2025
July 24, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected September 30, 2025
July 24, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 25, 2025
July 24, 2025
Standard
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Tag F0813
D
Potential harm, isolated
Corrected September 25, 2025
July 24, 2025
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
D
Potential harm, isolated
Corrected September 25, 2025
July 24, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected September 25, 2025
July 24, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected September 25, 2025
May 15, 2025
Complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
D
Potential harm, isolated
Corrected June 23, 2025
May 15, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected June 23, 2025
June 28, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected August 7, 2024
June 28, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected August 7, 2024
February 19, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
E
Potential harm, pattern
Corrected March 29, 2024
February 19, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 29, 2024
February 19, 2024
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected March 29, 2024
November 17, 2021
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected December 10, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PC HMH OPCO HOLDNGS LLC
Organization
5% or greater direct ownership interest100%03/16/2023
PC HMH HOLDINGS LLC
Organization
5% or greater indirect ownership interest—03/16/2023
SMS 2021 TRUST
Organization
5% or greater indirect ownership interest—03/16/2023
DUDICK, FRANCINE
Individual
adp of the snfNOT APPLICABLE03/16/2023
EEF CAPITAL LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
MERCADO, WANDA
Individual
adp of the snfNOT APPLICABLE03/16/2023
OCEAN GROVE PROPCO HOLDCO LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
OCEAN GROVE PROPCO LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
PASS, MARK
Individual
adp of the snfNOT APPLICABLE03/16/2023
PC HMH HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
PC HMH PROPCO INTERMEDIATE 9 LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
PC HMH TOPCO PROPCO HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
PEACE CAPITAL HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE03/16/2023
SABELLA, SABRINA
Individual
adp of the snfNOT APPLICABLE03/16/2023
SMS 2021 TRUST
Organization
adp of the snfNOT APPLICABLE03/16/2023
STERN, JOSEPH
Individual
adp of the snfNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
corporate officerNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
indirect ownership interestNOT APPLICABLE03/16/2023
HOCH, ROBERT
Individual
managing control - governing bodyNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
managing control - governing bodyNOT APPLICABLE03/16/2023
HOCH, ROBERT
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
MERCADO, WANDA
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
PASS, MARK
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
SABELLA, SABRINA
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
STERN, JOSEPH
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
trustee of the snfNOT APPLICABLE03/16/2023

Other nursing homes near Complete Care at Ocean Grove LLC

  1. Coral Harbor Rehabilitation and Healthcare Center

    2050 Sixth Ave, Neptune City, NJ 07753 · 1.3 mi

    For-profit · 110 beds · Part of Marquis Health Services

    ★★★★★3Average
  2. King Manor Care and Rehabilitation Center

    2303 West Bangs Ave, Neptune, NJ 07753 · 1.4 mi

    For-profit · 120 beds

    ★★★★★1Much below average
  3. Jersey Shore Post Acute Rehabilitation and Nursing

    101 Walnut Street, Neptune, NJ 07753 · 1.7 mi

    For-profit · 105 beds · Part of Mb Healthcare

    ★★★★★3Average
  4. Imperial Care Center

    919 Green Grove Road, Neptune, NJ 07753 · 3.1 mi

    For-profit · 121 beds

    ★★★★★4Above average
  5. Tower Lodge Care Center

    1506 Gully Road, Wall, NJ 07719 · 3.5 mi

    For-profit · 60 beds

    ★★★★★2Below average
  6. Careone at Wall

    2621 Highway 138, Wall, NJ 07719 · 3.8 mi

    For-profit · 130 beds · Part of Careone

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Ocean Grove, NJ · Compare side by side

Frequently asked questions

What is Complete Care at Ocean Grove LLC's rating?

Complete Care at Ocean Grove LLC has 2 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.

How many inspection citations did Complete Care at Ocean Grove LLC receive?

Its most recent standard health inspection found 12 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.

Does Complete Care at Ocean Grove LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Complete Care at Ocean Grove LLC?

It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Complete Care at Ocean Grove LLC and how do I contact it?

Complete Care at Ocean Grove LLC is at 160 S Main St, Ocean Grove, NJ 07756. Phone: (732) 481-8300.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.