nursing home in Dover, NJ

Excel Care at Dover

65 North Sussex Street, Dover, NJ 07801 · (973) 361-5200

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★4
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Excel Care at Dover at a glance

Excel Care at Dover is a 155-bed for-profit nursing home in Dover, New Jersey (Morris County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Jersey average of 3.3.

Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (May 31, 2024) found 14 health citations. The New Jersey average is 8.5.

Federal regulators fined it 2 times in the past three years, totaling $165,798.

Nursing staff turnover is 43.7% per year (state average 39.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
155
Certified for
Medicare and Medicaid
Chain / affiliated entity
Excelcare
Medicare-certified since
October 1, 1996
Resident/family council
Resident
County
Morris County
CMS Certification Number
315355

Ratings

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 53.1 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.5 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 54.1 / 53.3 / 5Better

Staffing

This facility3.64 hrsNew Jersey average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.64 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.67 hrs0.68 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.33 hrs2.23 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.49 hrs3.50 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)43.7%39.7%45.8%Average
Registered nurse turnover (yearly) (lower is better)40%37.7%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility14New Jersey average9U.S. average9
Health citations in the most recent inspection: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1499Worse
Citations from complaint investigations (latest cycle) (lower is better)713Worse
Weighted health inspection score ⓘ (lower is better)121.372.380.6Worse

Penalties

This facility2New Jersey average1U.S. average1
Fines in the past 3 years: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$165,798$34,926$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Certified beds155147107
Average residents per day14412286
Occupancy92.9%84%80.9%

Long-stay residents

This facility3.7%New Jersey average2.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.7%2.3%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.9%5.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)13%12.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)8.4%8.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.5%4.6%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.8%12.1%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)9.3%18.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)11.5%15.6%19%Better
Long-stay residents given a flu vaccine (higher is better)100%97.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.1%93%93.6%Better

Short-stay residents

This facility0%New Jersey average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)95%80.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)89.7%79%82%Better

Inspection citations

State inspectors cited this home for 36 health deficiencies and 32 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
March 6, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 17, 2026
March 6, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 22, 2026
March 6, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 22, 2026
March 4, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected March 5, 2026
May 31, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected August 16, 2024
May 31, 2024
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
F
Potential harm, widespread
Corrected June 14, 2024
May 31, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies · Tag K0252
F
Potential harm, widespread
Corrected August 16, 2024
May 31, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected June 14, 2024
May 31, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
H
Actual harm, pattern
Corrected July 15, 2024
May 31, 2024
Standard
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
F
Potential harm, widespread
Corrected July 15, 2024
May 31, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Standard
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Tag F0790
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected July 15, 2024
May 31, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 15, 2024
May 31, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 15, 2024
May 31, 2024
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
D
Potential harm, isolated
Corrected July 15, 2024
May 31, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 15, 2024
May 31, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
C
No harm, widespread
Corrected July 15, 2024
March 21, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected April 30, 2024
March 21, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected April 30, 2024
May 2, 2022
Fire safety
Construct fire resistant interior walls.
Smoke Deficiencies · Tag K0331
F
Potential harm, widespread
Corrected July 1, 2022
May 2, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
F
Potential harm, widespread
Corrected July 13, 2022
May 2, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected June 27, 2022
May 2, 2022
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
F
Potential harm, widespread
Corrected June 27, 2022
May 2, 2022
Fire safety
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies · Tag K0252
F
Potential harm, widespread
Corrected July 27, 2022
May 2, 2022
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected July 26, 2022
May 2, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 27, 2022
May 2, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected June 27, 2022
May 2, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected June 27, 2022
May 2, 2022
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected June 27, 2022
May 2, 2022
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
E
Potential harm, pattern
Corrected June 27, 2022
May 2, 2022
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected June 27, 2022
May 2, 2022
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected June 27, 2022
May 2, 2022
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected June 27, 2022
May 2, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected June 27, 2022
May 2, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
K
Immediate jeopardy, pattern
Corrected July 8, 2022
May 2, 2022
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
F
Potential harm, widespread
Corrected July 1, 2022
May 2, 2022
Standard
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
F
Potential harm, widespread
Corrected July 8, 2022
May 2, 2022
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected July 8, 2022
May 2, 2022
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected July 8, 2022
May 2, 2022
Standard
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
E
Potential harm, pattern
Corrected July 8, 2022
May 2, 2022
Standard
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · Tag F0800
E
Potential harm, pattern
Corrected July 8, 2022
May 2, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected July 8, 2022
May 2, 2022
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected June 13, 2022
May 2, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 8, 2022
May 2, 2022
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected July 1, 2022
April 22, 2021
Fire safety
Provide at least two remote exits on each floor or fire section of the building.
Egress Deficiencies · Tag K0252
D
Potential harm, isolated
Corrected October 4, 2021
April 22, 2021
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected May 24, 2021
April 22, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 20, 2021
April 22, 2021
Standard
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident Rights Deficiencies · Tag F0563
D
Potential harm, isolated
Corrected May 24, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $165,798 in fines.

DatePenaltyAmount / length
December 2, 2025Fine$26,685
May 31, 2024Fine$139,113

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
FRANKEL, ELIYAHU
Individual
5% or greater direct ownership interest95%12/20/2021
FRANKEL, ROCHEL
Individual
5% or greater direct ownership interest5%12/20/2021
ATTENTIVE HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE12/20/2021
BLACKMON, KRISTEN
Individual
adp of the snfNOT APPLICABLE10/28/2024
DURAN, MAURICE
Individual
adp of the snfNOT APPLICABLE12/05/2022
FRANKEL, ELIYAHU
Individual
adp of the snfNOT APPLICABLE12/20/2021
GRANDISON NURSING
Organization
adp of the snfNOT APPLICABLE12/20/2021
MARTIN FRIEDMAN CPA, P.C.
Organization
adp of the snfNOT APPLICABLE12/20/2021
TWOMAGNETS LLC
Organization
adp of the snfNOT APPLICABLE12/20/2021
BLACKMON, KRISTEN
Individual
operational/managerial controlNOT APPLICABLE10/28/2024
DURAN, MAURICE
Individual
operational/managerial controlNOT APPLICABLE12/25/2022
FRANKEL, ELIYAHU
Individual
operational/managerial controlNOT APPLICABLE12/20/2021

Other nursing homes near Excel Care at Dover

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    ★★★★★5Much above average
  2. Morris View Healthcare Center

    540 West Hanover Avenue, Morristown, NJ 07960 · 4.2 mi

    For-profit · 313 beds · Part of Allaire Health Services

    • Abuse citation
    ★★★★★2Below average
  3. Oaks at Denville, the

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    ★★★★★4Above average
  4. Merry Heart Nursing Home

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    ★★★★★3Average
  5. Holly Manor Center

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  6. Fallsview Nursing and Rehabilitation Center

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Frequently asked questions

What is Excel Care at Dover's rating?

Excel Care at Dover has 2 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.

How many inspection citations did Excel Care at Dover receive?

Its most recent standard health inspection found 14 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.

Does Excel Care at Dover accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Excel Care at Dover?

It is for profit - limited liability company and part of Excelcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Excel Care at Dover and how do I contact it?

Excel Care at Dover is at 65 North Sussex Street, Dover, NJ 07801. Phone: (973) 361-5200.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.