nursing home in North Bergen, NJ

Complete Care at Harborage LLC

7600 River Rd, North Bergen, NJ 07047 · (201) 854-5400

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★5
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Complete Care at Harborage LLC at a glance

Complete Care at Harborage LLC is a 247-bed for-profit nursing home in North Bergen, New Jersey (Hudson County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Jersey average of 3.3.

Residents receive about 3.5 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (May 1, 2026) found 26 health citations. The New Jersey average is 8.5.

Federal regulators fined it 1 time in the past three years, totaling $27,378.

Nursing staff turnover is 40.2% per year (state average 39.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
247
Certified for
Medicare and Medicaid
Chain / affiliated entity
Complete Care
Medicare-certified since
October 2, 1991
Resident/family council
Resident
County
Hudson County
CMS Certification Number
315307

Ratings

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.1 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.4 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.5 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 54.1 / 53.3 / 5Better

Staffing

This facility3.48 hrsNew Jersey average3.85 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.48 hrs3.85 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.77 hrs0.68 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.17 hrs2.23 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.06 hrs3.50 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)40.2%39.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)33.3%37.7%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility26New Jersey average9U.S. average9
Health citations in the most recent inspection: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)2699Worse
Citations from complaint investigations (latest cycle) (lower is better)613Worse
Weighted health inspection score ⓘ (lower is better)11872.380.6Worse

Penalties

This facility1New Jersey average1U.S. average1
Fines in the past 3 years: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$27,378$34,926$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Certified beds247147107
Average residents per day22712286
Occupancy91.9%84%80.9%

Long-stay residents

This facility2%New Jersey average2.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2%2.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.2%5.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)11.3%12.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.7%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.1%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)11.7%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)21.7%8.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)7.6%4.6%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)7.9%12.1%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.1%18.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)17.6%15.6%19%Better
Long-stay residents given a flu vaccine (higher is better)99.5%97.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.3%93%93.6%Average

Short-stay residents

This facility0.6%New Jersey average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. New Jersey and U.S. averages
MeasureThis facilityNew Jersey avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.6%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)79%80.1%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)85%79%82%Average

Inspection citations

State inspectors cited this home for 47 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
May 18, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Past Non-Compliance
May 18, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected June 18, 2026
May 18, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected June 18, 2026
May 1, 2026
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected May 22, 2026
May 1, 2026
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
F
Potential harm, widespread
Corrected May 22, 2026
May 1, 2026
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
F
Potential harm, widespread
Corrected May 29, 2026
May 1, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 5, 2026
May 1, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected May 22, 2026
May 1, 2026
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected July 13, 2026
May 1, 2026
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
F
Potential harm, widespread
Corrected May 22, 2026
May 1, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Complaint
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected May 19, 2026
May 1, 2026
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
E
Potential harm, pattern
Corrected June 10, 2026
May 1, 2026
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected May 19, 2026
May 1, 2026
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected May 19, 2026
December 6, 2024
Fire safety
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926
F
Potential harm, widespread
Corrected February 3, 2025
December 6, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected January 30, 2025
December 6, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 30, 2025
December 6, 2024
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected December 26, 2024
December 6, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected December 26, 2024
December 6, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected December 26, 2024
December 6, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected January 28, 2025
January 8, 2024
Standard · Infection control
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
K
Immediate jeopardy, pattern
Corrected January 30, 2024
January 8, 2024
Standard · Infection control
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 30, 2024
April 26, 2023
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected June 30, 2023
April 26, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected June 30, 2023
April 26, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 30, 2023
April 26, 2023
Fire safety
Meet requirements for sections of health care facilities separated by fire resistive construction.
Construction Deficiencies · Tag K0131
F
Potential harm, widespread
Corrected June 30, 2023
April 26, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected June 30, 2023
April 26, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected June 30, 2023
April 26, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected June 30, 2023
April 26, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Tag F0836
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected June 16, 2023
April 26, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 16, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $27,378 in fines.

DatePenaltyAmount / length
May 1, 2026Fine$27,378

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PC HMH OPCO HOLDNGS LLC
Organization
5% or greater direct ownership interest100%03/16/2023
PC HMH HOLDINGS LLC
Organization
5% or greater indirect ownership interest—03/16/2023
SMS 2021 TRUST
Organization
5% or greater indirect ownership interest—03/16/2023
ELSEBAI, KARINA
Individual
adp of the snfNOT APPLICABLE03/16/2023
HMH HOSPITALS CORPORATION
Organization
adp of the snfNOT APPLICABLE03/16/2023
LIFSCHUTZ, MICHAEL
Individual
adp of the snfNOT APPLICABLE03/20/2024
SCHWARTZ, HERSHEL
Individual
adp of the snfNOT APPLICABLE03/16/2023
STARKS, LAMONS
Individual
adp of the snfNOT APPLICABLE02/17/2025
WEISSMAN, SIMCHA
Individual
adp of the snfNOT APPLICABLE08/01/2024
STEIN, SHALOM
Individual
corporate officerNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
indirect ownership interestNOT APPLICABLE03/16/2023
STEIN, SHALOM
Individual
managing control - governing bodyNOT APPLICABLE03/16/2023
ELSEBAI, KARINA
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
LIFSCHUTZ, MICHAEL
Individual
operational/managerial controlNOT APPLICABLE03/20/2024
SCHWARTZ, HERSHEL
Individual
operational/managerial controlNOT APPLICABLE03/16/2023
WEISSMAN, SIMCHA
Individual
operational/managerial controlNOT APPLICABLE08/01/2024
STEIN, SHALOM
Individual
trustee of the snfNOT APPLICABLE03/16/2023

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  5. Amsterdam Nursing Home Corp (1992)

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Frequently asked questions

What is Complete Care at Harborage LLC's rating?

Complete Care at Harborage LLC has 2 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.

How many inspection citations did Complete Care at Harborage LLC receive?

Its most recent standard health inspection found 26 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.

Does Complete Care at Harborage LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Complete Care at Harborage LLC?

It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Complete Care at Harborage LLC and how do I contact it?

Complete Care at Harborage LLC is at 7600 River Rd, North Bergen, NJ 07047. Phone: (201) 854-5400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.