nursing home in Westfield, NJ
Complete Care at Westfield, LLC
1515 Lamberts Mill Road, Westfield, NJ 07090 · (908) 233-9700
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Westfield, LLC at a glance
Complete Care at Westfield, LLC is a 227-bed for-profit nursing home in Westfield, New Jersey (Union County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (March 10, 2025) found 5 health citations. The New Jersey average is 8.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.9% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 227
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- November 5, 1970
- Resident/family council
- Resident
- County
- Union County
- CMS Certification Number
- 315122
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.36 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.06 hrs | 2.23 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.15 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45.9% | 39.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 26.3% | 37.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 46.8 | 72.3 | 80.6 | Better |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,926 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 227 | 147 | 107 | |
| Average residents per day | 194 | 122 | 86 | |
| Occupancy | 85.5% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.3% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.5% | 5.4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 21.1% | 12.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2.3% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 2.2% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 10.1% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.6% | 18.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 2.1% | 15.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 93% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.6% | 80.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.4% | 79% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 30 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 10, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected March 21, 2025 |
| March 10, 2025 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | F Potential harm, widespread | Corrected April 4, 2025 |
| March 10, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected April 4, 2025 |
| March 10, 2025 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | F Potential harm, widespread | Corrected April 11, 2025 |
| March 10, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected April 11, 2025 |
| March 10, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected April 7, 2025 |
| March 10, 2025 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | F Potential harm, widespread | Corrected March 21, 2025 |
| March 10, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 11, 2025 |
| March 10, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected March 21, 2025 |
| March 10, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 28, 2025 |
| March 10, 2025 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected March 21, 2025 |
| March 10, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 21, 2025 |
| March 10, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected March 28, 2025 |
| March 10, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected March 21, 2025 |
| March 10, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 21, 2025 |
| March 10, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 28, 2025 |
| January 24, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected February 7, 2025 |
| January 24, 2025 Complaint | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 24, 2025 Complaint | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 24, 2025 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 24, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected February 7, 2025 |
| February 13, 2023 Fire safety | Have proper power supply for life support equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0915 | F Potential harm, widespread | Corrected March 19, 2023 |
| February 13, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | F Potential harm, widespread | Corrected February 24, 2023 |
| February 13, 2023 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | F Potential harm, widespread | Corrected March 19, 2023 |
| February 13, 2023 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected February 28, 2023 |
| February 13, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 13, 2023 |
| February 13, 2023 Fire safety | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0001 | F Potential harm, widespread | Corrected February 28, 2023 |
| February 13, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected February 28, 2023 |
| February 13, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected February 28, 2023 |
| February 13, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 8, 2023 |
| February 13, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected February 24, 2023 |
| February 13, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected March 9, 2023 |
| February 13, 2023 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | E Potential harm, pattern | Corrected February 24, 2023 |
| February 13, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected February 19, 2023 |
| February 13, 2023 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | E Potential harm, pattern | Corrected March 28, 2023 |
| February 13, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected March 21, 2023 |
| February 13, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 24, 2023 |
| February 13, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected February 15, 2023 |
| February 13, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 15, 2023 |
| February 13, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected February 17, 2023 |
| February 13, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 17, 2023 |
| February 13, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 17, 2023 |
| February 13, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected February 17, 2023 |
| May 6, 2021 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected May 10, 2021 |
| May 6, 2021 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected May 31, 2021 |
| May 6, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 18, 2021 |
| May 6, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 21, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC NJ2 OPCOS LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2021 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | 95% | 07/01/2021 |
| WELLTOWER OP, LLC Organization | 5% or greater security interest | NOT APPLICABLE | 05/01/2023 |
| AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| AURORA GUARDIAN HOLDCO IV, LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| AURORA GUARDIAN IV REALTY, LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| AURORA GUARDIAN PARTNERS M7 LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| COHEN, YOSEF Individual | adp of the snf | NOT APPLICABLE | 08/28/2024 |
| GREWAL, BALJINDER Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| J & R FAMILY INVESTMENTS, LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2021 |
| J&R M7 FAMILY INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| LANDAU FAMILY INVESTMENT TRUST Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| L FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| L FRIEDMAN FAMILY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| M FRIEDMAN 2018 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| PATE, TROY Individual | adp of the snf | NOT APPLICABLE | 12/11/2023 |
| PC WTA ACQUISITION LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PC WTA M7 LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SCHULMAN, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 07/01/2021 |
| WELLTOWER OP, LLC Organization | adp of the snf | NOT APPLICABLE | 05/01/2023 |
| WESTFIELD CENTER NJ OWNER LLC Organization | adp of the snf | NOT APPLICABLE | 04/28/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| COHEN, YOSEF Individual | operational/managerial control | NOT APPLICABLE | 08/28/2024 |
| GREWAL, BALJINDER Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| LEVOVITZ, YITZCHOK Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| MERCADO, WANDA Individual | operational/managerial control | NOT APPLICABLE | 10/19/2022 |
| SCHULMAN, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 07/01/2021 |
Other nursing homes near Complete Care at Westfield, LLC
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★★★★★2Below averageCare Connection Rahway
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★★★★★4Above average- ★★★★★2Below average
Childrens Specialized Hospital Mountainside
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- CMS high performer
★★★★★5Much above averageAdroit Care Rehabilitation and Nursing Center
1777 Lawrence Street, Rahway, NJ 07065 · 3.5 mi
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★★★★★4Above average
Frequently asked questions
What is Complete Care at Westfield, LLC's rating?
Complete Care at Westfield, LLC has 4 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Westfield, LLC receive?
Its most recent standard health inspection found 5 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Westfield, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Westfield, LLC?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Westfield, LLC and how do I contact it?
Complete Care at Westfield, LLC is at 1515 Lamberts Mill Road, Westfield, NJ 07090. Phone: (908) 233-9700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.