nursing home in Wayne, NJ
Complete Care at Wayne Hills Rehab & Resp Center
130 Terhune Drive, Wayne, NJ 07470 · (973) 839-4500
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Wayne Hills Rehab & Resp Center at a glance
Complete Care at Wayne Hills Rehab & Resp Center is a 120-bed for-profit nursing home in Wayne, New Jersey (Passaic County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the New Jersey average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (December 3, 2025) found 19 health citations. The New Jersey average is 8.5.
Federal regulators fined it 2 times in the past three years, totaling $42,630.
Nursing staff turnover is 35.1% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- September 23, 1969
- Resident/family council
- Resident
- County
- Passaic County
- CMS Certification Number
- 315110
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.4 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.5 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 4.1 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.36 hrs | 3.85 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.68 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.62 hrs | 2.23 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.07 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 35.1% | 39.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30.8% | 37.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 19 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 6 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 99.8 | 72.3 | 80.6 | Worse |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $42,630 | $34,926 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 147 | 107 | |
| Average residents per day | 104 | 122 | 86 | |
| Occupancy | 86.9% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.2% | 2.3% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 10.2% | 5.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 19.4% | 12.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 0.8% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.8% | 8.7% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 8.1% | 8.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 8.1% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.4% | 18.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 30.4% | 15.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.6% | 97.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.3% | 93% | 93.6% | Average |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 86% | 80.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 69.8% | 79% | 82% | Worse |
Inspection citations
State inspectors cited this home for 35 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 12, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 21, 2026 |
| January 29, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected January 30, 2026 |
| January 29, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 30, 2026 |
| January 29, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 30, 2026 |
| December 11, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 11, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 15, 2026 |
| December 3, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected January 13, 2026 |
| December 3, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 3, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 13, 2026 |
| December 3, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 26, 2025 |
| December 3, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected December 26, 2025 |
| July 18, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected August 25, 2025 |
| September 10, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 7, 2024 |
| September 10, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 7, 2024 |
| May 24, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected July 7, 2024 |
| May 24, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 12, 2024 |
| May 24, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected July 12, 2024 |
| May 24, 2024 Fire safety | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Tag K0111 | F Potential harm, widespread | Corrected July 12, 2024 |
| May 24, 2024 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | E Potential harm, pattern | Corrected July 7, 2024 |
| May 24, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected July 7, 2024 |
| May 24, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 7, 2024 |
| May 24, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 7, 2024 |
| May 24, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 7, 2024 |
| September 26, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected October 25, 2023 |
| February 23, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 1, 2022 |
| February 23, 2022 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected March 1, 2022 |
| February 23, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 1, 2022 |
| February 23, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 1, 2022 |
| February 23, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 1, 2022 |
| February 23, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected March 1, 2022 |
| February 23, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 1, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $42,630 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 11, 2025 | Fine | $7,266 |
| July 18, 2025 | Fine | $35,364 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LAKEVIEW OPCO HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 11/03/2023 |
| LAKEVIEW HOLDCO LLC Organization | 5% or greater indirect ownership interest | — | 11/03/2023 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 11/03/2023 |
| DES CAPITAL LLC Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| GRELLA, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| JRK INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| KLUGMAN, JACOB Individual | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| KOLINSKY, SANDRA Individual | adp of the snf | NOT APPLICABLE | 07/19/2023 |
| LAKEVIEW HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| LAKEVIEW PC PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| LAKEVIEW PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| MULLER, RAPHOEL Individual | adp of the snf | NOT APPLICABLE | 07/12/2023 |
| SCHWARTZ, HERSHEL Individual | adp of the snf | NOT APPLICABLE | 11/30/2023 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| STERNBUCH, DANIEL Individual | adp of the snf | NOT APPLICABLE | 11/03/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 11/03/2023 |
| DES CAPITAL LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/03/2023 |
| JRK INVESTMENTS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/03/2023 |
| KLUGMAN, JACOB Individual | indirect ownership interest | NOT APPLICABLE | 11/03/2023 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 11/03/2023 |
| STERNBUCH, DANIEL Individual | indirect ownership interest | NOT APPLICABLE | 11/03/2023 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 11/03/2023 |
| GRELLA, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 11/03/2023 |
| MULLER, RAPHOEL Individual | operational/managerial control | NOT APPLICABLE | 07/12/2023 |
| SCHWARTZ, HERSHEL Individual | operational/managerial control | NOT APPLICABLE | 11/03/2023 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 11/03/2023 |
Other nursing homes near Complete Care at Wayne Hills Rehab & Resp Center
Arbor Ridge Rehabilitation and Healthcare Center
261 Terhune Drive, Wayne, NJ 07470 · under 1 mi
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★★★★★3AverageLlanfair House Care & Rehabilitation Center
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For-profit · 180 beds · Part of Mb Healthcare
★★★★★2Below averageOakland Rehabilitation and Healthcare Center
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★★★★★3AveragePhoenix Center for Rehabilitation and Pediatrics
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★★★★★3AverageCareone at Wayne
493 Black Oak Ridge Road, Wayne, NJ 07470 · 2.5 mi
For-profit · 101 beds · Part of Careone
- CMS high performer
★★★★★5Much above averageHealth Center at Bloomingdale
255 Union Ave, Bloomingdale, NJ 07403 · 2.5 mi
For-profit · 120 beds · Part of Continuum Healthcare
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Complete Care at Wayne Hills Rehab & Resp Center's rating?
Complete Care at Wayne Hills Rehab & Resp Center has 1 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Complete Care at Wayne Hills Rehab & Resp Center receive?
Its most recent standard health inspection found 19 citations, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Complete Care at Wayne Hills Rehab & Resp Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Wayne Hills Rehab & Resp Center?
It is for profit - limited liability company and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Wayne Hills Rehab & Resp Center and how do I contact it?
Complete Care at Wayne Hills Rehab & Resp Center is at 130 Terhune Drive, Wayne, NJ 07470. Phone: (973) 839-4500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.