nursing home in Moorestown, NJ
Willowbrooke Court Skilled Care at Evergreens
309 Bridgeboro Rd, Moorestown, NJ 08057 · (856) 439-2000
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willowbrooke Court Skilled Care at Evergreens at a glance
Willowbrooke Court Skilled Care at Evergreens is a 17-bed non-profit nursing home in Moorestown, New Jersey (Burlington County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the New Jersey average of 3.3.
Residents receive about 5.3 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (September 3, 2025) found 1 health citation. The New Jersey average is 8.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 18.2% per year (state average 39.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 17
- Certified for
- Medicare
- Chain / affiliated entity
- Acts Retirement-Life Communities
- Medicare-certified since
- January 1, 1968
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Burlington County
- CMS Certification Number
- 315077
Ratings
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.31 hrs | 3.85 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.47 hrs | 0.68 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.68 hrs | 2.23 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.54 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 18.2% | 39.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 37.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 72.3 | 80.6 | Better |
Penalties
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,926 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 17 | 147 | 107 | |
| Average residents per day | 10 | 122 | 86 | |
| Occupancy | 60% | 84% | 80.9% |
Long-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.9% | 5.4% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 8% | 0.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.5% | 8.7% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 12.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.3% | 18.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 12.2% | 15.6% | 19% | Better |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93% | 93.6% | Better |
Short-stay residents
| Measure | This facility | New Jersey avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.3% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 80.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.2% | 79% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 3, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected November 26, 2025 |
| September 3, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 26, 2025 |
| September 3, 2025 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected November 26, 2025 |
| September 3, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected September 26, 2025 |
| September 3, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 15, 2025 |
| June 7, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 22, 2024 |
| June 7, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected July 22, 2024 |
| June 7, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | E Potential harm, pattern | Corrected July 22, 2024 |
| June 7, 2024 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | D Potential harm, isolated | Corrected July 22, 2024 |
| June 7, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 8, 2024 |
| June 7, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 8, 2024 |
| October 27, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected January 25, 2023 |
| October 27, 2022 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected November 18, 2022 |
| October 27, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 18, 2022 |
| October 27, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 30, 2022 |
| October 27, 2022 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected November 18, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ACTS MANAGEMENT SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 07/16/2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 12/31/2022 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 07/16/2025 |
| AHERN, SUSAN Individual | adp of the snf | NOT APPLICABLE | 06/01/2021 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 02/03/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 11/05/2024 |
| CHRISTIANSEN, KAREN Individual | adp of the snf | NOT APPLICABLE | 05/25/2010 |
| FOX, GLENN Individual | adp of the snf | NOT APPLICABLE | 01/01/2018 |
| GRANT, GERALD Individual | adp of the snf | NOT APPLICABLE | 06/01/2005 |
| LOPATINE, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 01/23/2023 |
| SIEGERT, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 02/19/2019 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 08/08/2025 |
| AHERN, SUSAN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| ALLMOND, SUSAN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| BROD, KATHRYN Individual | corporate director | NOT APPLICABLE | 02/15/2024 |
| CALLAWAY, WARREN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| CHAMBERLAIN, LINDA Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| DETWEILER, HAROLD Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| ESTERHAI, JOHN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| GERNER, ELRIC Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| GLYNN, JAMES Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| GRANT, GERALD Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| GREER, JASON Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| KELLY, MICHAEL Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| LAMMERS, JOHN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| LAWSON, DANIEL Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| MASHNER, MARVIN Individual | corporate director | NOT APPLICABLE | 12/31/2022 |
| MIDDLEBROOKS, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| REICHARD, DAWN Individual | corporate director | NOT APPLICABLE | 06/01/2025 |
| ALLMOND, SUSAN Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| CHRISTIANSEN, KAREN Individual | corporate officer | NOT APPLICABLE | 12/31/2022 |
| FOX, GLENN Individual | corporate officer | NOT APPLICABLE | 12/31/2022 |
| GERNER, ELRIC Individual | corporate officer | NOT APPLICABLE | 12/31/2022 |
| MASHNER, MARVIN Individual | corporate officer | NOT APPLICABLE | 12/31/2022 |
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| ACTS ALLIANCE MANAGEMENT LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| ACTS COMMUNITIES OF MARYLAND, INC. Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| ACTS LEGACY FOUNDATION, INC. Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
| ACTS MANAGEMENT SERVICES, INC. Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2022 |
Showing 40 of 53 records.
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★★★★★1Much below averageLaurel Brook Rehabilitation and Healthcare Center
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Frequently asked questions
What is Willowbrooke Court Skilled Care at Evergreens's rating?
Willowbrooke Court Skilled Care at Evergreens has 5 out of 5 stars on the CMS overall star rating. The average for New Jersey nursing homes is 3.3 stars.
How many inspection citations did Willowbrooke Court Skilled Care at Evergreens receive?
Its most recent standard health inspection found 1 citation, compared with a New Jersey average of 8.5. Every citation is listed on this page with its severity.
Does Willowbrooke Court Skilled Care at Evergreens accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willowbrooke Court Skilled Care at Evergreens?
It is non profit - corporation and part of Acts Retirement-Life Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willowbrooke Court Skilled Care at Evergreens and how do I contact it?
Willowbrooke Court Skilled Care at Evergreens is at 309 Bridgeboro Rd, Moorestown, NJ 08057. Phone: (856) 439-2000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.