nursing home in Salem, NH
Salemhaven
23 Geremonty Drive, Salem, NH 03079 · (603) 893-5586
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Salemhaven at a glance
Salemhaven is a 110-bed non-profit nursing home in Salem, New Hampshire (Rockingham County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the New Hampshire average of 3.
Residents receive about 3.9 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (August 14, 2025) found 7 health citations. The New Hampshire average is 4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 42.4% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 110
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1996
- Resident/family council
- Resident
- County
- Rockingham County
- CMS Certification Number
- 305058
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.89 hrs | 3.90 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.71 hrs | 0.78 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.26 hrs | 2.34 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.32 hrs | 3.47 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 42.4% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 35.7% | 40.9% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 0 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 24.6 | 80.6 | Better |
Penalties
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $7,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 110 | 100 | 107 | |
| Average residents per day | 89 | 81 | 86 | |
| Occupancy | 80.7% | 81.4% | 80.9% |
Long-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 4.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.3% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 21.3% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.7% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 22.6% | 22.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.6% | 17.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.5% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.5% | 13.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.4% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.4% | 19% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.8% | 25.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 82.3% | 97.3% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.2% | 83% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.7% | 86.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 14, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 14, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 14, 2025 Fire safety | Ensure operating rooms are properly protected and written records are maintained and available for inspection. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0913 | C No harm, widespread | Corrected September 30, 2025 |
| August 14, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected September 30, 2025 |
| August 14, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 28, 2025 |
| August 14, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 9, 2025 |
| August 14, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected September 23, 2025 |
| August 14, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 8, 2025 |
| August 14, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 14, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 14, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | B No harm, pattern | Corrected September 30, 2025 |
| August 8, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 8, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 13, 2024 |
| August 8, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 8, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 11, 2024 |
| August 8, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected September 10, 2024 |
| August 8, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected September 12, 2024 |
| August 8, 2024 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | B No harm, pattern | Corrected August 12, 2024 |
| August 2, 2023 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 22, 2023 |
| August 2, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | C No harm, widespread | Corrected September 22, 2023 |
| August 2, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | C No harm, widespread | Corrected September 22, 2023 |
| August 2, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected September 22, 2023 |
| August 2, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | C No harm, widespread | Corrected September 22, 2023 |
| August 2, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 1, 2023 |
| August 2, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MILLIARD, RAYMOND Individual | contracted managing employee | NOT APPLICABLE | 04/03/2003 |
| MILLIARD, RAYMOND Individual | corporate director | NOT APPLICABLE | 04/03/2003 |
| MURRAY-POTRIN, KATHY Individual | corporate director | NOT APPLICABLE | 12/01/1979 |
| MURRAY-POTRIN, KATHY Individual | corporate officer | NOT APPLICABLE | 09/01/2016 |
| COVENANT HEALTH Organization | operational/managerial control | NOT APPLICABLE | 04/01/2001 |
Other nursing homes near Salemhaven
Warde Health Center
21 Searles Road, Windham, NH 03087 · 3.3 mi
Non-profit · 32 beds · Part of Catholic Charities New Hampshire
- CMS high performer
★★★★★5Much above averageCedar View Rehabilitation and Healthcare Center
480 Jackson Street, Methuen, MA 01844 · 4 mi
For-profit · 106 beds · Part of Marquis Health Services
★★★★★5Much above averageNevins Nursing & Rehabilitation Center
Ten Ingalls Court, Methuen, MA 01844 · 4.1 mi
Non-profit · 153 beds
★★★★★2Below averageWhittier Bradford Transitional Care Unit
145 Ward Hill Avenue, Bradford, MA 01835 · 4.9 mi
For-profit · 20 beds
- CMS high performer
★★★★★5Much above averageHaverhill Rehabilitation and Healthcare Center
126 Monument Street, Haverhill, MA 01832 · 5.1 mi
For-profit · 128 beds · Part of Atlas Healthcare
★★★★★2Below averageM I Nursing & Restorative Center
172 Lawrence Street, Lawrence, MA 01841 · 5.3 mi
Non-profit · 250 beds · Part of Covenant Health
★★★★★3Average
Frequently asked questions
What is Salemhaven's rating?
Salemhaven has 2 out of 5 stars on the CMS overall star rating. The average for New Hampshire nursing homes is 3 stars.
How many inspection citations did Salemhaven receive?
Its most recent standard health inspection found 7 citations, compared with a New Hampshire average of 4. Every citation is listed on this page with its severity.
Does Salemhaven accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Salemhaven?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Salemhaven and how do I contact it?
Salemhaven is at 23 Geremonty Drive, Salem, NH 03079. Phone: (603) 893-5586.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.