nursing home in Elko, NV
Highland Manor of Elko Rehabilitation LLC
2850 Ruby Vista Drive, Elko, NV 89801 · (775) 753-5500
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highland Manor of Elko Rehabilitation LLC at a glance
Highland Manor of Elko Rehabilitation LLC is a 146-bed for-profit nursing home in Elko, Nevada (Elko County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Nevada average of 3.1.
Residents receive about 3.4 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.3 hours.
Its most recent standard health inspection (August 7, 2025) found 8 health citations. The Nevada average is 9.6.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.5% per year (state average 45.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 146
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers
- Medicare-certified since
- February 16, 2001
- Resident/family council
- Resident
- County
- Elko County
- CMS Certification Number
- 295078
Ratings
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.37 hrs | 4.34 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.71 hrs | 1.12 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.08 hrs | 2.38 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.15 hrs | 3.86 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45.5% | 45.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 25% | 43.4% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 62 | 54 | 80.6 | Better |
Penalties
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $13,952 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 146 | 110 | 107 | |
| Average residents per day | 91 | 94 | 86 | |
| Occupancy | 62.2% | 87% | 80.9% |
Long-stay residents
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.6% | 2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.2% | 17.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 5.2% | 1.9% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 1.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.9% | 12.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.8% | 13.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.2% | 5.5% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 3.8% | 5.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.4% | 22.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.3% | 15.5% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 89.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 92.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Nevada avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.8% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91% | 80.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 84.6% | 82% | Better |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 7, 2025 Fire safety | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912 | F Potential harm, widespread | Corrected September 19, 2025 |
| August 7, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 19, 2025 |
| August 7, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected September 19, 2025 |
| August 7, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected September 19, 2025 |
| August 7, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 19, 2025 |
| August 7, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 19, 2025 |
| August 7, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected September 19, 2025 |
| July 18, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected September 1, 2024 |
| July 18, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 1, 2024 |
| July 18, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected September 1, 2024 |
| July 18, 2024 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | E Potential harm, pattern | Corrected September 1, 2024 |
| July 18, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected September 1, 2024 |
| July 18, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 1, 2024 |
| July 18, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected September 1, 2024 |
| July 18, 2024 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | B No harm, pattern | Corrected September 1, 2024 |
| May 18, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | B No harm, pattern | Corrected June 30, 2023 |
| May 18, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 18, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BANFORD, ANDREW Individual | adp of the snf | NOT APPLICABLE | 04/18/2024 |
| COTTONWOOD HEALTHCARE LLC Organization | adp of the snf | NOT APPLICABLE | 04/18/2024 |
| HIGHLAND MANOR OF ELKO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2025 |
| ROGERS, ANDREW Individual | adp of the snf | NOT APPLICABLE | 04/18/2024 |
| SLATTERY & HOLMAN P.C. Organization | adp of the snf | NOT APPLICABLE | 04/18/2024 |
| CHARLY BELLO FAMILY LIMITED PARTNERSHIP Organization | direct ownership interest | NOT APPLICABLE | 04/18/2024 |
| MAZE FAMILY LIMITED PARTNERSHIP Organization | direct ownership interest | NOT APPLICABLE | 04/18/2024 |
| PICKD LLC Organization | direct ownership interest | NOT APPLICABLE | 04/18/2024 |
| MAHRT, DAVID Individual | indirect ownership interest | NOT APPLICABLE | 04/18/2024 |
| MYERS, KATIE Individual | indirect ownership interest | NOT APPLICABLE | 04/18/2024 |
| MYERS, WALTER Individual | indirect ownership interest | NOT APPLICABLE | 04/18/2024 |
| SWAIN, HOLLY Individual | indirect ownership interest | NOT APPLICABLE | 04/18/2024 |
| SWAIN, JARED Individual | indirect ownership interest | NOT APPLICABLE | 04/18/2024 |
| BANFORD, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 04/18/2024 |
| MYERS, WALTER Individual | operational/managerial control | NOT APPLICABLE | 04/18/2024 |
| ROGERS, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 04/18/2024 |
Frequently asked questions
What is Highland Manor of Elko Rehabilitation LLC's rating?
Highland Manor of Elko Rehabilitation LLC has 2 out of 5 stars on the CMS overall star rating. The average for Nevada nursing homes is 3.1 stars.
How many inspection citations did Highland Manor of Elko Rehabilitation LLC receive?
Its most recent standard health inspection found 8 citations, compared with a Nevada average of 9.6. Every citation is listed on this page with its severity.
Does Highland Manor of Elko Rehabilitation LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Highland Manor of Elko Rehabilitation LLC?
It is for profit - limited liability company and part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers. The ownership section on this page lists the owners and managers reported to CMS.
Where is Highland Manor of Elko Rehabilitation LLC and how do I contact it?
Highland Manor of Elko Rehabilitation LLC is at 2850 Ruby Vista Drive, Elko, NV 89801. Phone: (775) 753-5500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.