nursing home in Red Cloud, NE

Heritage of Webster County

636 North Locust Street, Red Cloud, NE 68970 · (402) 746-2296

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Heritage of Webster County at a glance

Heritage of Webster County is a 43-bed non-profit nursing home in Red Cloud, Nebraska (Webster County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Nebraska average of 2.8.

Residents receive about 3.9 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 4 hours.

Its most recent standard health inspection (August 14, 2025) found 10 health citations. The Nebraska average is 7.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 59.5% per year (state average 48.7%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
43
Certified for
Medicare and Medicaid
Medicare-certified since
March 1, 1998
Resident/family council
Resident
County
Webster County
CMS Certification Number
285225

Ratings

MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.8 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.2 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 53 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 52.9 / 53.8 / 5Average

Staffing

This facility3.91 hrsNebraska average3.98 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Nebraska and U.S. averages
MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.91 hrs3.98 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.81 hrs0.67 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.51 hrs2.64 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.08 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)59.5%48.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)60%44.1%42.9%Worse

Inspections

This facility10Nebraska average7U.S. average9
Health citations in the most recent inspection: this facility vs. Nebraska and U.S. averages
MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1079Worse
Citations from complaint investigations (latest cycle) (lower is better)323Worse
Weighted health inspection score ⓘ (lower is better)8757.380.6Worse

Penalties

This facility0Nebraska average0U.S. average1
Fines in the past 3 years: this facility vs. Nebraska and U.S. averages
MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$11,975$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Certified beds4376107
Average residents per day305586
Occupancy70.2%73%80.9%

Long-stay residents

This facility5.9%Nebraska average4.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Nebraska and U.S. averages
MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.9%4.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.8%4%4.6%Average
Long-stay residents given antipsychotic medication (lower is better)30.3%20.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2%2.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%1.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)15.3%19%13.9%Worse
Long-stay residents whose walking worsened (lower is better)13.8%18.2%14.1%Average
Long-stay residents who lose too much weight (lower is better)8.1%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0%4.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.3%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)29.9%19.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)24.5%25.9%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.8%96.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)69.3%93%93.6%Worse

Short-stay residents

This facility0%Nebraska average2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Nebraska and U.S. averages
MeasureThis facilityNebraska avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)42.2%80.9%82%Worse

Inspection citations

State inspectors cited this home for 20 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
August 14, 2025
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
F
Potential harm, widespread
Corrected September 29, 2025
August 14, 2025
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected September 25, 2025
August 14, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected September 25, 2025
August 14, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected September 25, 2025
August 14, 2025
Standard
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Tag F0729
F
Potential harm, widespread
Corrected September 25, 2025
August 14, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
F
Potential harm, widespread
Corrected September 25, 2025
August 14, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected September 25, 2025
August 14, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected September 25, 2025
August 14, 2025
Standard
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
E
Potential harm, pattern
Corrected September 25, 2025
August 14, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected September 25, 2025
August 14, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 25, 2025
August 14, 2025
Complaint
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Administration Deficiencies · Tag F0844
D
Potential harm, isolated
Corrected September 25, 2025
August 14, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected September 25, 2025
August 14, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected September 25, 2025
June 27, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
F
Potential harm, widespread
Corrected July 31, 2024
June 27, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected July 31, 2024
June 27, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected July 31, 2024
June 27, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected July 31, 2024
June 27, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected July 31, 2024
June 27, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 31, 2024
June 29, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 28, 2023
June 29, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected July 28, 2023
June 29, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 28, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $0 in fines.

DatePenaltyAmount / length
August 14, 2025Payment Denial17 days from September 12, 2025

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
DANIELS, BETHANY
Individual
adp of the snfNOT APPLICABLE01/06/2025
DURR, MICHELE
Individual
adp of the snfNOT APPLICABLE01/06/2025
BENGE, DANNY
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
COOK, LAMONT
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
DANIELS, BETHANY
Individual
operational/managerial controlNOT APPLICABLE12/30/2024
ELLIOTT, BILL
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
GARWOOD, DAVE
Individual
operational/managerial controlNOT APPLICABLE12/30/2024
HITCHLER, LINDA
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
ORD, WENDELL
Individual
operational/managerial controlNOT APPLICABLE01/06/2025
TIETJEN, LANA
Individual
operational/managerial controlNOT APPLICABLE12/30/2024

Other nursing homes near Heritage of Webster County

  1. Adept Nursing & Rehab of Blue Hill

    414 North Wilson Street, Blue Hill, NE 68930 · 16.8 mi

    For-profit · 62 beds · Part of Avid Healthcare Group

    ★★★★★1Much below average
  2. Accura Healthcare of Franklin

    1006 M Street, Franklin, NE 68939 · 23.5 mi

    For-profit · 42 beds · Part of Accura Healthcare

    ★★★★★2Below average
  3. Good Samaritan Society - Superior

    1710 Idaho Street, Superior, NE 68978 · 24.1 mi

    Non-profit · 69 beds · Part of Good Samaritan Society

    ★★★★★2Below average
  4. Sunporch of Smith County

    920 E Kansas Ave, Smith Center, KS 66967 · 25.5 mi

    Non-profit · 22 beds · Part of Grace Team Services

    ★★★★★5Much above average
  5. Smith Center Health and Rehab

    117 W 1st Street #369, Smith Center, KS 66967 · 27.2 mi

    For-profit · 45 beds · Part of Mission Health Communities

    ★★★★★4Above average
  6. Good Samaritan Society - Hastings Village

    300 S 1st Avenue, Hastings, NE 68901 · 34.8 mi

    Non-profit · 108 beds · Part of Good Samaritan Society

    ★★★★★2Below average

All nursing homes in Red Cloud, NE · Compare side by side

Frequently asked questions

What is Heritage of Webster County's rating?

Heritage of Webster County has 2 out of 5 stars on the CMS overall star rating. The average for Nebraska nursing homes is 2.8 stars.

How many inspection citations did Heritage of Webster County receive?

Its most recent standard health inspection found 10 citations, compared with a Nebraska average of 7.4. Every citation is listed on this page with its severity.

Does Heritage of Webster County accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Heritage of Webster County?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Heritage of Webster County and how do I contact it?

Heritage of Webster County is at 636 North Locust Street, Red Cloud, NE 68970. Phone: (402) 746-2296.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.