nursing home in Omaha, NE
Douglas County Health Center
4102 Woolworth Avenue, Omaha, NE 68105 · (402) 444-7041
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Douglas County Health Center at a glance
Douglas County Health Center is a 254-bed government nursing home in Omaha, Nebraska (Douglas County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Nebraska average of 2.8.
Residents receive about 4.8 hours of nursing care per day (1 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 13, 2025) found 16 health citations. The Nebraska average is 7.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 14.9% per year (state average 48.7%).
Facility details
- Type
- Nursing home
- Ownership
- Government - City/County
- Beds
- 254
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 24, 1967
- Resident/family council
- Resident
- County
- Douglas County
- CMS Certification Number
- 285019
Ratings
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.9 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.78 hrs | 3.98 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.01 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.26 hrs | 2.64 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.39 hrs | 3.48 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 14.9% | 48.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 12.8% | 44.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 16 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 80 | 57.3 | 80.6 | Average |
Penalties
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $11,975 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 254 | 76 | 107 | |
| Average residents per day | 228 | 55 | 86 | |
| Occupancy | 89.8% | 73% | 80.9% |
Long-stay residents
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 4.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.4% | 4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 48.6% | 20.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2% | 2.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 1.4% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 15.8% | 19% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 8.2% | 18.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.1% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.5% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.9% | 19.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 26.7% | 25.9% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 81.7% | 93% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Nebraska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 39.7% | 75.9% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 32.2% | 80.9% | 82% | Worse |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 30, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected December 12, 2025 |
| October 30, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected December 12, 2025 |
| May 13, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 13, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected June 20, 2025 |
| May 13, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Complaint | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 13, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 27, 2025 |
| July 18, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected July 31, 2024 |
| May 16, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 14, 2024 |
| April 26, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Meet requirements for the use and maintenance of medical gas equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0922 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected June 13, 2024 |
| April 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 9, 2024 |
| April 26, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected June 9, 2024 |
| April 26, 2024 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected June 9, 2024 |
| March 5, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 22, 2024 |
| May 16, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 29, 2023 |
| May 16, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Standard | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Tag F0626 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 29, 2023 |
| May 16, 2023 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected June 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 30, 2025 | Payment Denial | 8 days from December 4, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NELSON, ERIN Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| BORGESON, MARY ANN Individual | operational/managerial control | NOT APPLICABLE | 01/01/1995 |
| BOYLE-MANGANARO, MAUREEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| CAVANAUGH, JAMES Individual | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| FRIEND, MIKE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| GARCIA, ROGER Individual | operational/managerial control | NOT APPLICABLE | 10/01/2021 |
| MORGAN, PJ Individual | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| NELSON, ERIN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2019 |
| ROGERS, CHRIS Individual | operational/managerial control | NOT APPLICABLE | 01/01/2005 |
| NELSON, ERIN Individual | w-2 managing employee | NOT APPLICABLE | 07/01/2019 |
Other nursing homes near Douglas County Health Center
Adept Nursing & Rehab of Midtown
910 South 40th Street, Omaha, NE 68105 · under 1 mi
For-profit · 61 beds · Part of Avid Healthcare Group
★★★★★3AverageEmerald Nursing & Rehab Omaha
5505 Grover Street, Omaha, NE 68106 · 1.8 mi
For-profit · 155 beds · Part of Emerald Healthcare
★★★★★1Much below averageSt. Joseph Villa Nursing Center
2305 South 10th Street, Omaha, NE 68108 · 2.4 mi
For-profit · 184 beds · Part of Delmar Gardens
★★★★★1Much below averageOmaha Nursing and Rehabilitation Center
4835 South 49th Street, Omaha, NE 68117 · 2.5 mi
For-profit · 70 beds · Part of The Ensign Group
★★★★★1Much below averageAmbassador Health of Omaha
1540 North 72Ndstreet, Omaha, NE 68114 · 2.6 mi
For-profit · 146 beds · Part of Ambassador Health
- CMS high performer
★★★★★5Much above averageEmerald Nursing & Rehabilitation Mercy
7410 Mercy Road, Omaha, NE 68124 · 2.9 mi
For-profit · 174 beds · Part of Emerald Healthcare
- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Douglas County Health Center's rating?
Douglas County Health Center has 3 out of 5 stars on the CMS overall star rating. The average for Nebraska nursing homes is 2.8 stars.
How many inspection citations did Douglas County Health Center receive?
Its most recent standard health inspection found 16 citations, compared with a Nebraska average of 7.4. Every citation is listed on this page with its severity.
Does Douglas County Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Douglas County Health Center?
It is government - city/county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Douglas County Health Center and how do I contact it?
Douglas County Health Center is at 4102 Woolworth Avenue, Omaha, NE 68105. Phone: (402) 444-7041.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.