nursing home in Kansas City, MO
Bishop Spencer Place, INC, the
4301 Madison Avenue, Kansas City, MO 64111 · (816) 931-4277
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bishop Spencer Place, INC, the at a glance
Bishop Spencer Place, INC, the is a 57-bed non-profit nursing home in Kansas City, Missouri (Jackson County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Missouri average of 2.5.
Residents receive about 5.5 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (January 9, 2026) found 9 health citations. The Missouri average is 11.4.
Federal regulators fined it 1 time in the past three years, totaling $8,021.
Nursing staff turnover is 40.6% per year (state average 56%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 57
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 7, 2003
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Jackson County
- CMS Certification Number
- 265768
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.8 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.7 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.46 hrs | 3.43 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.84 hrs | 0.46 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.97 hrs | 2.29 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.41 hrs | 3.01 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.6% | 56% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 58.3% | 47.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 11 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 86.8 | 111.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,021 | $37,425 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 57 | 103 | 107 | |
| Average residents per day | 47 | 73 | 86 | |
| Occupancy | 83% | 72.4% | 80.9% |
Long-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 4.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 11.2% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.3% | 23.5% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 7.8% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 13.3% | 18.1% | 13.9% | Average |
| Long-stay residents who lose too much weight (lower is better) | 6.9% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 13.9% | 18.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 3.2% | 25.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13.2% | 17.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 85.2% | 90.9% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.7% | 84.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.5% | 2.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 67.6% | 63.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.1% | 65.7% | 82% | Average |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 22 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 9, 2026 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected February 23, 2026 |
| January 9, 2026 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected February 23, 2026 |
| January 9, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected March 6, 2026 |
| January 9, 2026 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected March 6, 2026 |
| January 9, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected February 23, 2026 |
| January 9, 2026 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | E Potential harm, pattern | Corrected February 23, 2026 |
| January 9, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected February 23, 2026 |
| January 9, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 23, 2026 |
| January 9, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 23, 2026 |
| January 9, 2026 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 23, 2026 |
| January 9, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected February 23, 2026 |
| July 29, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected July 25, 2024 |
| July 29, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 28, 2024 |
| February 6, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Waiver has been granted |
| February 6, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Waiver has been granted |
| February 6, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected March 22, 2024 |
| February 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 22, 2024 |
| February 6, 2024 Standard | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Tag F0569 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 22, 2024 |
| February 6, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected March 22, 2024 |
| February 6, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 22, 2024 |
| February 6, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 22, 2024 |
| February 6, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 22, 2024 |
| July 19, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected September 2, 2022 |
| July 19, 2022 Standard | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800 | E Potential harm, pattern | Corrected September 2, 2022 |
| July 19, 2022 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 2, 2022 |
| July 19, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 2, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,021 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 29, 2024 | Fine | $8,021 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| JACKSON, ANTHONY Individual | adp of the snf | NOT APPLICABLE | 12/09/2025 |
| SAINT LUKES HEALTH SYSTEM INC Organization | adp of the snf | NOT APPLICABLE | 06/27/2025 |
| SPARKS, RANDY Individual | adp of the snf | NOT APPLICABLE | 12/09/2025 |
| ACHELPHOL, RICHARD Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| CALVIN, KAREN Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| COULTER, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| ELVING, BEVERLY Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| HAVENHILL, LISA Individual | corporate director | NOT APPLICABLE | 01/19/2020 |
| HUTCHERSON, ANNE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| JOHNSON, JANI Individual | corporate director | NOT APPLICABLE | 01/15/2020 |
| JOHNSTON, NANETTE Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| KEYSE, ANDREW Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| LAMPO, JANE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| MCBRIDE, SYDNEY Individual | corporate director | NOT APPLICABLE | 08/11/2025 |
| MEAUX, AMY Individual | corporate director | NOT APPLICABLE | 05/03/2025 |
| PURCELL, JASON Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| WOOTTON, KRISTEN Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| HAVENHILL, LISA Individual | corporate officer | NOT APPLICABLE | 01/19/2019 |
| MCBRIDE, SYDNEY Individual | corporate officer | NOT APPLICABLE | 08/11/2025 |
| ACHELPHOL, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| CALVIN, KAREN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| COULTER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| ELVING, BEVERLY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| HAVENHILL, LISA Individual | operational/managerial control | NOT APPLICABLE | 01/19/2020 |
| HUTCHERSON, ANNE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| JACKSON, ANTHONY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| JOHNSON, JANI Individual | operational/managerial control | NOT APPLICABLE | 01/15/2020 |
| JOHNSTON, NANETTE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KEYSE, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| LAMPO, JANE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| MCBRIDE, SYDNEY Individual | operational/managerial control | NOT APPLICABLE | 08/07/2025 |
| MEAUX, AMY Individual | operational/managerial control | NOT APPLICABLE | 05/03/2025 |
| PURCELL, JASON Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SAINT LUKES HEALTH SYSTEM INC Organization | operational/managerial control | NOT APPLICABLE | 12/16/1996 |
| SPARKS, RANDY Individual | operational/managerial control | NOT APPLICABLE | 07/01/2025 |
| WOOTTON, KRISTEN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Bishop Spencer Place, INC, the
- ★★★★★2Below average
Clara Manor Nursing Home
3621 Warwick Boulevard, Kansas City, MO 64111 · 1.1 mi
For-profit · 90 beds
- Abuse citation
★★★★★1Much below averageParkway Health Care Center
2323 Swope Parkway, Kansas City, MO 64130 · 2.1 mi
For-profit · 97 beds · Part of Reliant Care Management
★★★★★1Much below averageHighland Rehabilitation & Health Care Center
904 East 68th Street, Kansas City, MO 64131 · 3.3 mi
For-profit · 162 beds · Part of Tutera Senior Living & Health Care
- Abuse citation
★★★★★3AverageMyers Nursing & Convalescent Center
2315 Walrond Avenue, Kansas City, MO 64127 · 3.6 mi
For-profit · 84 beds
★★★★★2Below averageThe Village at Mission
7105 Mission Road, Prairie Village, KS 66208 · 3.8 mi
For-profit · 60 beds · Part of Tutera Senior Living & Health Care
★★★★★2Below average
Frequently asked questions
What is Bishop Spencer Place, INC, the's rating?
Bishop Spencer Place, INC, the has 3 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.
How many inspection citations did Bishop Spencer Place, INC, the receive?
Its most recent standard health inspection found 9 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.
Does Bishop Spencer Place, INC, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Bishop Spencer Place, INC, the?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Bishop Spencer Place, INC, the and how do I contact it?
Bishop Spencer Place, INC, the is at 4301 Madison Avenue, Kansas City, MO 64111. Phone: (816) 931-4277.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.