nursing home in Cape Girardeau, MO

Ratliff Care Center

717 North Sprigg, Cape Girardeau, MO 63701 · (573) 335-5810

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★1
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ratliff Care Center at a glance

Ratliff Care Center is a 46-bed for-profit nursing home in Cape Girardeau, Missouri (Cape Girardeau County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Missouri average of 2.5.

Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.4 hours.

Its most recent standard health inspection (May 30, 2025) found 8 health citations. The Missouri average is 11.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 72.1% per year (state average 56%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
46
Certified for
Medicare and Medicaid
Medicare-certified since
October 25, 2002
Resident/family council
Resident
County
Cape Girardeau County
CMS Certification Number
265747

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.5 / 53 / 5Average
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 52.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 52.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 52.8 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 52.7 / 53.3 / 5Average

Staffing

This facility3.24 hrsMissouri average3.43 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.24 hrs3.43 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.34 hrs0.46 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.26 hrs2.29 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.06 hrs3.01 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)72.1%56%45.8%Worse
Registered nurse turnover (yearly) (lower is better)50%47.8%42.9%Worse

Inspections

This facility8Missouri average11U.S. average9
Health citations in the most recent inspection: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)8119Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)35111.880.6Better

Penalties

This facility0Missouri average1U.S. average1
Fines in the past 3 years: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$37,425$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Certified beds46103107
Average residents per day417386
Occupancy88.3%72.4%80.9%

Long-stay residents

This facility6.8%Missouri average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)6.8%4.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)9.1%4.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)16.8%23.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.8%2.3%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.2%1.1%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)19.2%18.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)25.8%17.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)6.7%5.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.5%18.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)23.6%25.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)19.8%17.8%19%Average
Long-stay residents given a flu vaccine (higher is better)100%90.9%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)76.2%84.1%93.6%Worse

Short-stay residents

This facility0%Missouri average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2.2%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)36.8%65.7%82%Worse

Inspection citations

State inspectors cited this home for 20 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 30, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected July 11, 2025
May 30, 2025
Standard
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies · Tag F0570
E
Potential harm, pattern
Corrected July 11, 2025
May 30, 2025
Standard
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Tag F0729
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 11, 2025
May 30, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 11, 2025
May 16, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 28, 2024
May 16, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected June 28, 2024
May 16, 2024
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected June 28, 2024
May 16, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected June 28, 2024
May 16, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected June 28, 2024
May 16, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected June 28, 2024
May 16, 2024
Standard
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Tag F0909
D
Potential harm, isolated
Corrected June 28, 2024
March 23, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected May 5, 2023
March 23, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 5, 2023
March 23, 2023
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected May 5, 2023
March 23, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 5, 2023
March 23, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected May 5, 2023
March 23, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 5, 2023
March 23, 2023
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected May 5, 2023
March 23, 2023
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
C
No harm, widespread
Corrected May 5, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
RATLIFF ENTERPRISES LLC
Organization
5% or greater direct ownership interest—12/31/1999
RATLIFF REVOCABLE TRUST
Organization
5% or greater direct ownership interest—02/13/2019
RATLIFF, EMMAGENE
Individual
5% or greater indirect ownership interest100%02/13/2019
CHOICE REHABILITATION LLC
Organization
adp of the snfNOT APPLICABLE02/24/2025
PALEN, JAMES
Individual
adp of the snfNOT APPLICABLE01/14/2025
RATLIFF, EMMAGENE
Individual
adp of the snfNOT APPLICABLE03/19/2024
RATLIFF ENTERPRISES LLC
Organization
adp of the snfNOT APPLICABLE01/14/2025
RATLIFF, MICHAEL
Individual
adp of the snfNOT APPLICABLE01/14/2025
RATLIFF REVOCABLE TRUST
Organization
adp of the snfNOT APPLICABLE02/13/2019
STRICKLAND, CHERYL
Individual
adp of the snfNOT APPLICABLE02/24/2025
SWINDLE, AFTAN
Individual
adp of the snfNOT APPLICABLE01/14/2025
STRICKLAND, CHERYL
Individual
corporate officerNOT APPLICABLE02/24/2025
CHOICE REHABILITATION LLC
Organization
operational/managerial controlNOT APPLICABLE02/24/2025
FORVIS MAZARS LLP
Organization
operational/managerial controlNOT APPLICABLE01/14/2025
RATLIFF, MICHAEL
Individual
operational/managerial controlNOT APPLICABLE01/14/2025
RATLIFF REVOCABLE TRUST
Organization
operational/managerial controlNOT APPLICABLE01/14/2025
STRICKLAND, CHERYL
Individual
operational/managerial controlNOT APPLICABLE02/24/2025
RATLIFF, EMMAGENE
Individual
trustee of the snfNOT APPLICABLE02/13/2019

Other nursing homes near Ratliff Care Center

  1. Life Care Center of Cape Girardeau

    365 South Broadview Street, Cape Girardeau, MO 63703 · 1.9 mi

    For-profit · 120 beds · Part of Life Care Centers of America

    ★★★★★1Much below average
  2. Chateau Girardeau

    3120 Independence Street, Cape Girardeau, MO 63703 · 2.4 mi

    Non-profit · 75 beds

    ★★★★★3Average
  3. Lutheran Home, the

    2825 Bloomfield Road, Cape Girardeau, MO 63703 · 2.5 mi

    Non-profit · 274 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Fountainbleau Lodge

    2001 North Kingshighway, Cape Girardeau, MO 63701 · 3.3 mi

    For-profit · 33 beds · Part of Shafiq Malik

    ★★★★★5Much above average
  5. Heartland Care and Rehabilitation Center

    2525 Boutin Drive, Cape Girardeau, MO 63701 · 3.4 mi

    For-profit · 102 beds · Part of Circle B Enterprises

    ★★★★★4Above average
  6. Hubble Creek

    1115 K Land Drive, Jackson, MO 63755 · 7.5 mi

    For-profit · 105 beds · Part of Paradigm Senior Management

    • New owner (last 12 months)
    ★★★★★3Average

All nursing homes in Cape Girardeau, MO · Compare side by side

Frequently asked questions

What is Ratliff Care Center's rating?

Ratliff Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.

How many inspection citations did Ratliff Care Center receive?

Its most recent standard health inspection found 8 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.

Does Ratliff Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ratliff Care Center?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ratliff Care Center and how do I contact it?

Ratliff Care Center is at 717 North Sprigg, Cape Girardeau, MO 63701. Phone: (573) 335-5810.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.