nursing home in Jackson, MO

Jackson Manor

710 Broadridge, Jackson, MO 63755 · (573) 243-3101

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★1
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Jackson Manor at a glance

Jackson Manor is a 90-bed for-profit nursing home in Jackson, Missouri (Cape Girardeau County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Missouri average of 2.5.

Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.4 hours.

Its most recent standard health inspection (August 22, 2025) found 5 health citations. The Missouri average is 11.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 64.3% per year (state average 56%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
90
Certified for
Medicare and Medicaid
Chain / affiliated entity
Mgm Healthcare
Medicare-certified since
October 1, 1990
Resident/family council
Resident
County
Cape Girardeau County
CMS Certification Number
265438

Ratings

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 52.5 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 52.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 52.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 52.8 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)1 / 52.7 / 53.3 / 5Worse

Staffing

This facility3.35 hrsMissouri average3.43 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.35 hrs3.43 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.57 hrs0.46 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.16 hrs2.29 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.71 hrs3.01 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)64.3%56%45.8%Worse
Registered nurse turnover (yearly) (lower is better)57.1%47.8%42.9%Worse
Administrators who left in the past year (lower is better)111Worse

Inspections

This facility5Missouri average11U.S. average9
Health citations in the most recent inspection: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)5119Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)22111.880.6Better

Penalties

This facility0Missouri average1U.S. average1
Fines in the past 3 years: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$37,425$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Certified beds90103107
Average residents per day687386
Occupancy75.8%72.4%80.9%

Long-stay residents

This facility4.1%Missouri average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.1%4.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)7.1%4.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)23.5%23.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%2.3%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%1.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7%18.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)8.1%17.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)6.7%5.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)50.5%18.5%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.2%25.6%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)16.3%17.8%19%Better
Long-stay residents given a flu vaccine (higher is better)80.3%90.9%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)69.4%84.1%93.6%Worse

Short-stay residents

This facility3.1%Missouri average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Missouri and U.S. averages
MeasureThis facilityMissouri avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)3.1%2.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)31.1%63.5%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)44.1%65.7%82%Worse

Inspection citations

State inspectors cited this home for 15 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
August 22, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected September 24, 2025
August 22, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
F
Potential harm, widespread
Corrected September 24, 2025
August 22, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected September 24, 2025
August 22, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected September 24, 2025
August 22, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected September 24, 2025
August 22, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected September 24, 2025
August 22, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 24, 2025
August 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 24, 2025
August 22, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 24, 2025
September 19, 2024
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected October 30, 2024
July 11, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected August 14, 2024
July 11, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 14, 2024
July 11, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected August 14, 2024
July 11, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected August 14, 2024
July 11, 2024
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected August 14, 2024
July 11, 2024
Fire safety
Meet Health Care Facilities Code mechanical requirements.
Miscellaneous Deficiencies · Tag K0900
E
Potential harm, pattern
Corrected August 14, 2024
July 11, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected August 14, 2024
July 11, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected August 14, 2024
July 11, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected August 14, 2024
July 11, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 14, 2024
July 11, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected August 14, 2024
July 11, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected August 14, 2024
July 11, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected August 14, 2024
July 11, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected August 14, 2024
July 11, 2024
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
C
No harm, widespread
Corrected August 14, 2024
April 7, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected May 3, 2023
April 7, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 3, 2023
April 7, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected May 3, 2023
April 7, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 24, 2023
April 7, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 24, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
JACKSON MANOR INVESTMENTS, LLC
Organization
5% or greater direct ownership interest50%02/01/2023
NDF HOLDINGS, LLC
Organization
5% or greater indirect ownership interest5%02/01/2023
BIENSTOCK, JUDAH
Individual
corporate officerNOT APPLICABLE02/01/2023
HANNERS, CHERYL
Individual
w-2 managing employeeNOT APPLICABLE02/01/2023

Other nursing homes near Jackson Manor

  1. Hubble Creek

    1115 K Land Drive, Jackson, MO 63755 · 3 mi

    For-profit · 105 beds · Part of Paradigm Senior Management

    • New owner (last 12 months)
    ★★★★★3Average
  2. Fountainbleau Lodge

    2001 North Kingshighway, Cape Girardeau, MO 63701 · 7.2 mi

    For-profit · 33 beds · Part of Shafiq Malik

    ★★★★★5Much above average
  3. Heartland Care and Rehabilitation Center

    2525 Boutin Drive, Cape Girardeau, MO 63701 · 7.2 mi

    For-profit · 102 beds · Part of Circle B Enterprises

    ★★★★★4Above average
  4. Stonebridge Marble Hill

    702 Highway 34 West, Marble Hill, MO 63764 · 8.8 mi

    For-profit · 98 beds · Part of Stonebridge Senior Living

    ★★★★★4Above average
  5. Chateau Girardeau

    3120 Independence Street, Cape Girardeau, MO 63703 · 8.9 mi

    Non-profit · 75 beds

    ★★★★★3Average
  6. Lutheran Home, the

    2825 Bloomfield Road, Cape Girardeau, MO 63703 · 9.8 mi

    Non-profit · 274 beds

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Jackson, MO · Compare side by side

Frequently asked questions

What is Jackson Manor's rating?

Jackson Manor has 4 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.

How many inspection citations did Jackson Manor receive?

Its most recent standard health inspection found 5 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.

Does Jackson Manor accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Jackson Manor?

It is for profit - individual and part of Mgm Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Jackson Manor and how do I contact it?

Jackson Manor is at 710 Broadridge, Jackson, MO 63755. Phone: (573) 243-3101.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.