nursing home in New Haven, MO
New Haven Care Center
9503 Highway 100, New Haven, MO 63068 · (573) 237-2103
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
New Haven Care Center at a glance
New Haven Care Center is a 90-bed non-profit nursing home in New Haven, Missouri (Franklin County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Missouri average of 2.5.
Residents receive about 3.1 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (March 21, 2025) found 1 health citation. The Missouri average is 11.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.2% per year (state average 56%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 90
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 21, 1990
- Resident/family council
- Resident
- County
- Franklin County
- CMS Certification Number
- 265415
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.7 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.09 hrs | 3.43 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.41 hrs | 0.46 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.90 hrs | 2.29 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.59 hrs | 3.01 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 38.2% | 56% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 47.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 12 | 111.8 | 80.6 | Better |
Penalties
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $37,425 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 103 | 107 | |
| Average residents per day | 67 | 73 | 86 | |
| Occupancy | 74.6% | 72.4% | 80.9% |
Long-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.2% | 4.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.2% | 23.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 9.9% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 6.7% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 30.4% | 18.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.1% | 17.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.3% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 18.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.2% | 25.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.9% | 17.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.7% | 90.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.4% | 84.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.6% | 63.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 51.5% | 65.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 21, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected April 23, 2025 |
| December 15, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 15, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected January 3, 2024 |
| December 15, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected January 3, 2024 |
| December 15, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected January 3, 2024 |
| December 15, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected January 3, 2024 |
| December 15, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected January 3, 2024 |
| December 15, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected January 3, 2024 |
| December 15, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected January 3, 2024 |
| December 15, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 3, 2024 |
| November 4, 2022 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 4, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 16, 2022 |
| November 4, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected November 8, 2022 |
| November 4, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 16, 2022 |
| November 4, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected December 18, 2022 |
| November 4, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected November 4, 2022 |
| November 4, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected November 23, 2022 |
| November 4, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 18, 2022 |
| November 4, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected December 18, 2022 |
| November 4, 2022 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | E Potential harm, pattern | Corrected December 18, 2022 |
| November 4, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected December 18, 2022 |
| November 4, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 18, 2022 |
| November 4, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected December 18, 2022 |
| November 4, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 18, 2022 |
| November 4, 2022 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected December 18, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TRITCH, CHARLES Individual | adp of the snf | NOT APPLICABLE | 01/09/2025 |
| ZYDIAK, GREGORY Individual | adp of the snf | NOT APPLICABLE | 01/09/2025 |
| ANDERSON, TOM Individual | corporate director | NOT APPLICABLE | 02/01/2015 |
| BAUCHE, WARREN Individual | corporate director | NOT APPLICABLE | 10/11/2011 |
| HOEMEYER, JOHN Individual | corporate director | NOT APPLICABLE | 07/20/2023 |
| KUHN, GARY Individual | corporate director | NOT APPLICABLE | 10/11/2011 |
| TRITCH, CHARLES Individual | corporate director | NOT APPLICABLE | 03/01/2023 |
| ANDERSON, TOM Individual | corporate officer | NOT APPLICABLE | 02/01/2015 |
| BAUCHE, WARREN Individual | corporate officer | NOT APPLICABLE | 10/11/2011 |
| HOEMEYER, JOHN Individual | corporate officer | NOT APPLICABLE | 07/20/2023 |
| KUHN, GARY Individual | corporate officer | NOT APPLICABLE | 10/11/2011 |
| SCHOWE, DOROTHY Individual | corporate officer | NOT APPLICABLE | 07/25/2019 |
| ZOBRIST, LAUREN Individual | corporate officer | NOT APPLICABLE | 10/08/2021 |
| ZYDIAK, GREGORY Individual | managing control - governing body | NOT APPLICABLE | 01/19/2019 |
| TRITCH, CHARLES Individual | w-2 managing employee | NOT APPLICABLE | 03/01/2023 |
Other nursing homes near New Haven Care Center
Grandview Healthcare Center
201 Grand Ave, Washington, MO 63090 · 10.8 mi
For-profit · 102 beds · Part of James & Judy Lincoln
★★★★★2Below averageStonebridge Hermann
1800 Wein Street, Hermann, MO 65041 · 13.5 mi
For-profit · 118 beds · Part of Stonebridge Senior Living
★★★★★5Much above averageSunset Health Care Center
400 West Park Avenue, Union, MO 63084 · 15.6 mi
For-profit · 120 beds · Part of Mgm Healthcare
★★★★★2Below averageWarrenton Manor
65 State Hwy Aa, Wright City, MO 63390 · 16.4 mi
For-profit · 120 beds · Part of James & Judy Lincoln
★★★★★1Much below averageAspire Senior Living Jonesburg
308 Cedar Avenue, Jonesburg, MO 63351 · 18 mi
For-profit · 81 beds · Part of Aspire Senior Living
★★★★★1Much below averageUnion Nursing
1080 Marie Lane, Union, MO 63084 · 18.9 mi
For-profit · 60 beds · Part of Community Care Centers
★★★★★4Above average
Frequently asked questions
What is New Haven Care Center's rating?
New Haven Care Center has 4 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.
How many inspection citations did New Haven Care Center receive?
Its most recent standard health inspection found 1 citation, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.
Does New Haven Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns New Haven Care Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is New Haven Care Center and how do I contact it?
New Haven Care Center is at 9503 Highway 100, New Haven, MO 63068. Phone: (573) 237-2103.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.