nursing home in Festus, MO
Crystal Oaks
1500 Calvary Church Road, Festus, MO 63028 · (636) 933-1818
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crystal Oaks at a glance
Crystal Oaks is a 131-bed for-profit nursing home in Festus, Missouri (Jefferson County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Missouri average of 2.5.
Residents receive about 4.1 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (December 4, 2025) found 2 health citations. The Missouri average is 11.4.
Federal regulators fined it 1 time in the past three years, totaling $165,187.
Nursing staff turnover is 48.6% per year (state average 56%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 131
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Shafiq Malik
- Medicare-certified since
- June 1, 1989
- Resident/family council
- Resident
- County
- Jefferson County
- CMS Certification Number
- 265369
Ratings
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.8 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.7 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.10 hrs | 3.43 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.46 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.96 hrs | 2.29 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.64 hrs | 3.01 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 48.6% | 56% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 47.1% | 47.8% | 42.9% | Worse |
Inspections
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 37.8 | 111.8 | 80.6 | Better |
Penalties
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $165,187 | $37,425 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 131 | 103 | 107 | |
| Average residents per day | 121 | 73 | 86 | |
| Occupancy | 92.4% | 72.4% | 80.9% |
Long-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.8% | 4.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15% | 23.5% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 2.3% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.7% | 18.1% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 16.7% | 17.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.5% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 18.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.8% | 25.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 14.9% | 17.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 90.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.4% | 84.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Missouri avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.8% | 63.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88% | 65.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected January 17, 2026 |
| December 4, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | F Potential harm, widespread | Corrected January 17, 2026 |
| December 4, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 17, 2026 |
| December 4, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected January 17, 2026 |
| August 22, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 22, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 13, 2024 |
| August 22, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected September 13, 2024 |
| August 22, 2024 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 22, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 22, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected September 13, 2024 |
| August 22, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected October 3, 2024 |
| August 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 4, 2024 |
| August 22, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 22, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 23, 2024 |
| August 22, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 22, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected September 17, 2024 |
| August 22, 2024 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 22, 2024 Standard | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · Tag F0576 | C No harm, widespread | Corrected October 4, 2024 |
| March 21, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected April 19, 2024 |
| January 27, 2023 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 27, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 27, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected February 24, 2023 |
| January 27, 2023 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected February 8, 2023 |
| January 27, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $165,187 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 21, 2024 | Fine | $165,187 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 03/10/2020 |
| LEWIS, CLARISSA Individual | adp of the snf | NOT APPLICABLE | 07/21/2025 |
| MALIK, OMER Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| MALIK, SHAFIQ Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| NASH, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 07/21/2025 |
| MALIK, OMER Individual | direct ownership interest | NOT APPLICABLE | 12/01/2022 |
| MALIK, SHAFIQ Individual | direct ownership interest | NOT APPLICABLE | 12/01/2022 |
| LEWIS, CLARISSA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2024 |
| MALIK, OMER Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
| MALIK, SHAFIQ Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
| NASH, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
Other nursing homes near Crystal Oaks
Fountainbleau Nursing Center
1349 Highway 61, Festus, MO 63028 · under 1 mi
For-profit · 116 beds · Part of Shafiq Malik
★★★★★4Above averageSuperior Manor of Festus, LLC
12827 State Rd Highway Tt, Festus, MO 63028 · 1.1 mi
For-profit · 55 beds
★★★★★1Much below averageScenic Wellness and Rehabilitation Center
1333 Scenic Drive, Herculaneum, MO 63048 · 4.3 mi
For-profit · 189 beds
★★★★★4Above average- ★★★★★3Average
Hillcrest Care Center INC
1108 Clarke Street, De Soto, MO 63020 · 9.6 mi
For-profit · 120 beds · Part of James & Judy Lincoln
★★★★★4Above averageStonebridge Desoto
1550 Villas Drive, De Soto, MO 63020 · 11.8 mi
For-profit · 56 beds · Part of Stonebridge Senior Living
★★★★★4Above average
Frequently asked questions
What is Crystal Oaks's rating?
Crystal Oaks has 4 out of 5 stars on the CMS overall star rating. The average for Missouri nursing homes is 2.5 stars.
How many inspection citations did Crystal Oaks receive?
Its most recent standard health inspection found 2 citations, compared with a Missouri average of 11.4. Every citation is listed on this page with its severity.
Does Crystal Oaks accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crystal Oaks?
It is for profit - limited liability company and part of Shafiq Malik. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crystal Oaks and how do I contact it?
Crystal Oaks is at 1500 Calvary Church Road, Festus, MO 63028. Phone: (636) 933-1818.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.