nursing home in Columbus, MS
The Windsor Place
81 Windsor Boulevard, Columbus, MS 39702 · (662) 241-5518
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Windsor Place at a glance
The Windsor Place is a 140-bed for-profit nursing home in Columbus, Mississippi (Lowndes County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Mississippi average of 2.7.
Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (October 9, 2024) found 11 health citations. The Mississippi average is 6.9.
Federal regulators fined it 2 times in the past three years, totaling $10,839.
Nursing staff turnover is 45% per year (state average 45.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 140
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 18, 1999
- Resident/family council
- Resident
- County
- Lowndes County
- CMS Certification Number
- 255257
Ratings
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.2 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.57 hrs | 4.18 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.17 hrs | 2.43 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.04 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45% | 45.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 35.7% | 38.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 78 | 61.2 | 80.6 | Average |
Penalties
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,839 | $17,231 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 140 | 87 | 107 | |
| Average residents per day | 126 | 74 | 86 | |
| Occupancy | 90% | 85.7% | 80.9% |
Long-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.7% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 30.3% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 7.5% | 2.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.2% | 1.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 32% | 20.5% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.7% | 19.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.8% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.6% | 23.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 20.2% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.8% | 97% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.7% | 95.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 2.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.7% | 84.6% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.7% | 88.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 4 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 9, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 6, 2024 |
| October 9, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | G Actual harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 6, 2024 |
| October 9, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected November 6, 2024 |
| October 9, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected November 6, 2024 |
| October 9, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 6, 2024 |
| May 16, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 20, 2024 |
| July 27, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected September 5, 2023 |
| October 28, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | H Actual harm, pattern | Corrected November 18, 2021 |
| October 28, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | H Actual harm, pattern | Corrected November 18, 2021 |
| October 28, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 18, 2021 |
| October 28, 2021 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected November 18, 2021 |
| October 28, 2021 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected November 18, 2021 |
| October 28, 2021 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected November 18, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $10,839 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 9, 2024 | Fine | $5,420 |
| October 9, 2024 | Fine | $5,419 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MASCARENAS, SANDRA Individual | 5% or greater direct ownership interest | 12% | 10/13/2003 |
| PHILLIPS, GREGORY Individual | 5% or greater direct ownership interest | 12% | 10/13/2003 |
| PHILLIPS, HELEN Individual | 5% or greater direct ownership interest | 12% | 10/13/2003 |
| PHILLIPS, KENNETH Individual | 5% or greater direct ownership interest | 12% | 10/13/2003 |
| PHILLIPS, OLIVER Individual | 5% or greater direct ownership interest | 52% | 10/13/2003 |
| WINDSOR PLACE NURSING CENTER INC Organization | 5% or greater direct ownership interest | — | 10/13/2003 |
| FULCHER, TODD Individual | adp of the snf | NOT APPLICABLE | 11/18/2009 |
| MASCARENAS, SANDRA Individual | adp of the snf | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, GREGORY Individual | adp of the snf | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, HELEN Individual | adp of the snf | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, KENNETH Individual | adp of the snf | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, OLIVER Individual | adp of the snf | NOT APPLICABLE | 10/13/2003 |
| WINDSOR PLACE NURSING CENTER INC Organization | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| PHILLIPS, GREGORY Individual | corporate officer | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, HELEN Individual | corporate officer | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, KENNETH Individual | corporate officer | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, OLIVER Individual | corporate officer | NOT APPLICABLE | 10/13/2003 |
| FULCHER, TODD Individual | operational/managerial control | NOT APPLICABLE | 11/18/2009 |
| PHILLIPS, GREGORY Individual | operational/managerial control | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, KENNETH Individual | operational/managerial control | NOT APPLICABLE | 10/13/2003 |
| PHILLIPS, OLIVER Individual | operational/managerial control | NOT APPLICABLE | 10/13/2003 |
| WINDSOR PLACE NURSING CENTER INC Organization | operational/managerial control | NOT APPLICABLE | 10/13/2003 |
Other nursing homes near The Windsor Place
Aurora Health and Rehabilitation
310 Emerald Drive, Columbus, MS 39702 · under 1 mi
For-profit · 120 beds · Part of Vanguard Healthcare
★★★★★4Above average- ★★★★★4Above average
Vineyard Court Nursing Center
2002 5th Street North, Columbus, MS 39705 · 3.4 mi
For-profit · 55 beds · Part of Briar Hill Management
★★★★★2Below averageWest Point Community Living Center
2056 N Eshman Avenue, West Point, MS 39773 · 16.9 mi
For-profit · 100 beds · Part of Community Eldercare Services
- Abuse citation
★★★★★1Much below average- ★★★★★5Much above average
Convalescent Nursing and Rehab Center
1050 Convalescent Road, Vernon, AL 35592 · 18.7 mi
For-profit · 158 beds
★★★★★2Below average
Frequently asked questions
What is The Windsor Place's rating?
The Windsor Place has 1 out of 5 stars on the CMS overall star rating. The average for Mississippi nursing homes is 2.7 stars.
How many inspection citations did The Windsor Place receive?
Its most recent standard health inspection found 11 citations, compared with a Mississippi average of 6.9. Every citation is listed on this page with its severity.
Does The Windsor Place accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Windsor Place?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Windsor Place and how do I contact it?
The Windsor Place is at 81 Windsor Boulevard, Columbus, MS 39702. Phone: (662) 241-5518.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.