nursing home in Ocean Springs, MS
Sunplex Sub-Acute Center
6520 Sunscope Drive, Ocean Springs, MS 39564 · (228) 875-1177
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★2
- Quality measures★★★★★2
- Special Focus candidate
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sunplex Sub-Acute Center at a glance
Sunplex Sub-Acute Center is a 73-bed for-profit nursing home in Ocean Springs, Mississippi (Jackson County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Mississippi average of 2.7.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (October 28, 2025) found 15 health citations. The Mississippi average is 6.9.
Federal regulators fined it 3 times in the past three years, totaling $143,156.
Nursing staff turnover is 48.3% per year (state average 45.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 73
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Community Eldercare Services
- Medicare-certified since
- January 8, 1997
- Resident/family council
- None
- County
- Jackson County
- CMS Certification Number
- 255244
Ratings
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.2 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.39 hrs | 4.18 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.46 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.11 hrs | 2.43 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.01 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 48.3% | 45.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 38.5% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 15 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 713.5 | 61.2 | 80.6 | Worse |
Penalties
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $143,156 | $17,231 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 73 | 87 | 107 | |
| Average residents per day | 58 | 74 | 86 | |
| Occupancy | 79.9% | 85.7% | 80.9% |
Long-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.5% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 13.7% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 1.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 25.1% | 20.5% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31.8% | 19.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 6.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.7% | 1.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.4% | 23.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 22.4% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.9% | 97% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 78.1% | 95.4% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.2% | 2.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 51.2% | 84.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 64.6% | 88.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 39 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 15 citations involved actual harm, including 14 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 2, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected November 11, 2025 |
| October 28, 2025 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | L Immediate jeopardy, widespread | Corrected November 14, 2025 |
| October 28, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | L Immediate jeopardy, widespread | Corrected November 14, 2025 |
| October 28, 2025 Complaint | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | L Immediate jeopardy, widespread | Corrected November 14, 2025 |
| October 28, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | K Immediate jeopardy, pattern | Corrected November 14, 2025 |
| October 28, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | K Immediate jeopardy, pattern | Corrected November 14, 2025 |
| October 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected November 14, 2025 |
| October 28, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 14, 2025 |
| October 28, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 14, 2025 |
| September 24, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Past Non-Compliance |
| January 27, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 13, 2025 |
| January 27, 2025 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | D Potential harm, isolated | Corrected February 13, 2025 |
| October 3, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 23, 2024 |
| July 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 16, 2024 |
| July 17, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | F Potential harm, widespread | Corrected August 16, 2024 |
| July 17, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | F Potential harm, widespread | Corrected August 16, 2024 |
| July 17, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected August 16, 2024 |
| July 17, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 17, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 17, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 16, 2024 |
| March 15, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected April 25, 2024 |
| September 28, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| September 28, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected October 24, 2023 |
| June 30, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 30, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 30, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 30, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 30, 2022 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected August 12, 2022 |
| June 30, 2022 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected August 12, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $143,156 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 28, 2025 | Fine | $118,303 |
| September 24, 2025 | Fine | $12,428 |
| January 27, 2025 | Fine | $12,425 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARTER, BRITTANY Individual | adp of the snf | NOT APPLICABLE | 11/28/2025 |
| COMMUNITY ELDERCARE SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2000 |
| COMMUNITY LIVING CENTERS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2025 |
| HOOVER, RICK Individual | adp of the snf | NOT APPLICABLE | 12/31/2025 |
| COMMUNITY LIVING CENTERS, LLC Organization | direct ownership interest | NOT APPLICABLE | 04/01/2000 |
| WRIGHT, DOUGLAS Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2000 |
| CARTER, BRITTANY Individual | operational/managerial control | NOT APPLICABLE | 11/28/2025 |
| COMMUNITY ELDERCARE SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2000 |
| HOOVER, RICK Individual | operational/managerial control | NOT APPLICABLE | 06/24/2006 |
Other nursing homes near Sunplex Sub-Acute Center
Ocean Springs Health & Rehabilitation Center
1199 Ocean Springs Road, Ocean Springs, MS 39564 · 1.5 mi
For-profit · 115 beds · Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care
★★★★★2Below average- ★★★★★4Above average
Diversicare of Moss Point
3401 Main Street, Moss Point, MS 39563 · 11.2 mi
For-profit · 160 beds · Part of Diversicare Healthcare
★★★★★2Below averagePlaza Community Living Center
4403 Hospital Road, Pascagoula, MS 39581 · 11.4 mi
For-profit · 100 beds · Part of Community Eldercare Services
★★★★★2Below averageSinging River Skilled Nursing Facility
2809 Denny Avenue, Pascagoula, MS 39581 · 11.6 mi
Government · 54 beds
★★★★★4Above average- ★★★★★2Below average
All nursing homes in Ocean Springs, MS · Compare side by side
Frequently asked questions
What is Sunplex Sub-Acute Center's rating?
Sunplex Sub-Acute Center has 1 out of 5 stars on the CMS overall star rating. The average for Mississippi nursing homes is 2.7 stars.
How many inspection citations did Sunplex Sub-Acute Center receive?
Its most recent standard health inspection found 15 citations, compared with a Mississippi average of 6.9. Every citation is listed on this page with its severity.
Does Sunplex Sub-Acute Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Sunplex Sub-Acute Center?
It is for profit - limited liability company and part of Community Eldercare Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Sunplex Sub-Acute Center and how do I contact it?
Sunplex Sub-Acute Center is at 6520 Sunscope Drive, Ocean Springs, MS 39564. Phone: (228) 875-1177.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.