nursing home in Greenwood, MS

Crystal Rehabilitation and Healthcare Center

902 Sgt John A Pittman Drive, Greenwood, MS 38930 · (662) 453-9173

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Crystal Rehabilitation and Healthcare Center at a glance

Crystal Rehabilitation and Healthcare Center is a 100-bed for-profit nursing home in Greenwood, Mississippi (Leflore County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Mississippi average of 2.7.

Residents receive about 4 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 4.2 hours.

Its most recent standard health inspection (October 24, 2024) found 14 health citations. The Mississippi average is 6.9.

Federal regulators fined it 1 time in the past three years, totaling $8,788.

Nursing staff turnover is 34.1% per year (state average 45.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
100
Certified for
Medicare and Medicaid
Chain / affiliated entity
Nexion Health
Medicare-certified since
September 1, 1992
Resident/family council
Resident
County
Leflore County
CMS Certification Number
255154

Ratings

MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.7 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.8 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 52.2 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.2 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 52.3 / 53.3 / 5Worse

Staffing

This facility3.99 hrsMississippi average4.18 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Mississippi and U.S. averages
MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.99 hrs4.18 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.62 hrs0.64 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.56 hrs2.43 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.71 hrs3.50 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)34.1%45.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)50%38.5%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility14Mississippi average7U.S. average9
Health citations in the most recent inspection: this facility vs. Mississippi and U.S. averages
MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1479Worse
Citations from complaint investigations (latest cycle) (lower is better)323Worse
Weighted health inspection score ⓘ (lower is better)9561.280.6Worse

Penalties

This facility1Mississippi average1U.S. average1
Fines in the past 3 years: this facility vs. Mississippi and U.S. averages
MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$8,788$17,231$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Certified beds10087107
Average residents per day757486
Occupancy75.4%85.7%80.9%

Long-stay residents

This facility2.4%Mississippi average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Mississippi and U.S. averages
MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.4%3.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)7%6.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)18%21.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.7%2.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.6%1.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)23.9%20.5%13.9%Worse
Long-stay residents whose walking worsened (lower is better)31.7%19.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8.8%6.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0%1.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)8.4%23.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)19.9%20.7%19%Average
Long-stay residents given a flu vaccine (higher is better)100%97%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)95.9%95.4%93.6%Average

Short-stay residents

This facility1.3%Mississippi average2.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Mississippi and U.S. averages
MeasureThis facilityMississippi avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%2.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)68.2%84.6%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)49.4%88.5%82%Worse

Inspection citations

State inspectors cited this home for 27 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
December 9, 2025
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected December 30, 2025
October 24, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 5, 2024
October 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected November 22, 2024
October 24, 2024
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
F
Potential harm, widespread
Corrected November 22, 2024
October 24, 2024
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
F
Potential harm, widespread
Corrected November 22, 2024
October 24, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected November 22, 2024
October 24, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected November 22, 2024
October 24, 2024
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected November 22, 2024
October 24, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected November 22, 2024
June 26, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 19, 2024
September 14, 2023
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected October 16, 2023
May 25, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected June 21, 2023
May 25, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected June 21, 2023
May 25, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected June 21, 2023
May 25, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected June 21, 2023
May 25, 2023
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected June 21, 2023
May 25, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 21, 2023
March 25, 2021
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected April 23, 2021
March 25, 2021
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected April 23, 2021
March 25, 2021
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected April 23, 2021
March 25, 2021
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected April 23, 2021
March 25, 2021
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected April 23, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $8,788 in fines.

DatePenaltyAmount / length
December 9, 2025Fine$8,788

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NEXION HEALTH OF OHI INC
Organization
5% or greater direct ownership interest100%03/29/2018
BOLT, BRETTON
Individual
5% or greater indirect ownership interest—03/29/2018
KIRLEY, FRANCIS
Individual
5% or greater indirect ownership interest—03/29/2018
NEXION HEALTH, INC.
Organization
5% or greater indirect ownership interest—03/29/2018
NEXION HEALTH LEASING, INC.
Organization
5% or greater indirect ownership interest—03/29/2018
KIRLEY, FRANCIS
Individual
corporate directorNOT APPLICABLE03/29/2018
LEE, BRIAN
Individual
corporate directorNOT APPLICABLE03/29/2018
OSWALD, JOHN
Individual
corporate directorNOT APPLICABLE03/24/2022
RINER, MEERA
Individual
corporate directorNOT APPLICABLE03/29/2018
KIRLEY, FRANCIS
Individual
corporate officerNOT APPLICABLE03/29/2018
LEE, BRIAN
Individual
corporate officerNOT APPLICABLE03/29/2018
PIERCE, DANIEL
Individual
corporate officerNOT APPLICABLE03/16/2021
RINER, MEERA
Individual
corporate officerNOT APPLICABLE03/29/2018
KIRLEY, FRANCIS
Individual
operational/managerial controlNOT APPLICABLE07/01/2018
JACKSON, ZAKIYO
Individual
w-2 managing employeeNOT APPLICABLE07/29/2019

Other nursing homes near Crystal Rehabilitation and Healthcare Center

  1. Riverview Nursing & Rehabilitation Center

    1600 West Claiborne Avenue Extended, Greenwood, MS 38930 · under 1 mi

    Non-profit · 91 beds

    ★★★★★2Below average
  2. Golden Age Nursing Home

    2901 Highway 82 East, Greenwood, MS 38930 · 1.3 mi

    Non-profit · 95 beds

    ★★★★★4Above average
  3. Middleton Oaks Health and Rehabilitation

    627 Middleton Road, Winona, MS 38967 · 24.3 mi

    For-profit · 120 beds · Part of Avardis Health

    ★★★★★1Much below average
  4. Vaiden Community Living Center

    868 Mulberry Street, Vaiden, MS 39176 · 25.8 mi

    For-profit · 60 beds · Part of Community Eldercare Services

    ★★★★★3Average
  5. Grenada Living Center

    1950 Grandview Drive, Grenada, MS 38901 · 26.5 mi

    For-profit · 90 beds

    ★★★★★3Average
  6. Grenada Rehabilitation and Healthcare Center

    1966 Hill Drive, Grenada, MS 38901 · 26.7 mi

    For-profit · 95 beds · Part of Nexion Health

    • Abuse citation
    ★★★★★1Much below average

All nursing homes in Greenwood, MS · Compare side by side

Frequently asked questions

What is Crystal Rehabilitation and Healthcare Center's rating?

Crystal Rehabilitation and Healthcare Center has 1 out of 5 stars on the CMS overall star rating. The average for Mississippi nursing homes is 2.7 stars.

How many inspection citations did Crystal Rehabilitation and Healthcare Center receive?

Its most recent standard health inspection found 14 citations, compared with a Mississippi average of 6.9. Every citation is listed on this page with its severity.

Does Crystal Rehabilitation and Healthcare Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Crystal Rehabilitation and Healthcare Center?

It is for profit - corporation and part of Nexion Health. The ownership section on this page lists the owners and managers reported to CMS.

Where is Crystal Rehabilitation and Healthcare Center and how do I contact it?

Crystal Rehabilitation and Healthcare Center is at 902 Sgt John A Pittman Drive, Greenwood, MS 38930. Phone: (662) 453-9173.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.