nursing home in Greenwood, MS
Crystal Rehabilitation and Healthcare Center
902 Sgt John A Pittman Drive, Greenwood, MS 38930 · (662) 453-9173
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crystal Rehabilitation and Healthcare Center at a glance
Crystal Rehabilitation and Healthcare Center is a 100-bed for-profit nursing home in Greenwood, Mississippi (Leflore County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Mississippi average of 2.7.
Residents receive about 4 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (October 24, 2024) found 14 health citations. The Mississippi average is 6.9.
Federal regulators fined it 1 time in the past three years, totaling $8,788.
Nursing staff turnover is 34.1% per year (state average 45.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Nexion Health
- Medicare-certified since
- September 1, 1992
- Resident/family council
- Resident
- County
- Leflore County
- CMS Certification Number
- 255154
Ratings
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.2 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 4.18 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.56 hrs | 2.43 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.71 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 34.1% | 45.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 50% | 38.5% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 95 | 61.2 | 80.6 | Worse |
Penalties
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,788 | $17,231 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 87 | 107 | |
| Average residents per day | 75 | 74 | 86 | |
| Occupancy | 75.4% | 85.7% | 80.9% |
Long-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 18% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 1.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 23.9% | 20.5% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31.7% | 19.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.8% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.4% | 23.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 19.9% | 20.7% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.9% | 95.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 2.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 68.2% | 84.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 49.4% | 88.5% | 82% | Worse |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 9, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected December 30, 2025 |
| October 24, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 5, 2024 |
| October 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected November 22, 2024 |
| October 24, 2024 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected November 22, 2024 |
| October 24, 2024 Standard | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | F Potential harm, widespread | Corrected November 22, 2024 |
| October 24, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected November 22, 2024 |
| October 24, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected November 22, 2024 |
| October 24, 2024 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 24, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected November 22, 2024 |
| June 26, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 19, 2024 |
| September 14, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 16, 2023 |
| May 25, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 21, 2023 |
| May 25, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 21, 2023 |
| May 25, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected June 21, 2023 |
| May 25, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 21, 2023 |
| May 25, 2023 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected June 21, 2023 |
| May 25, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 21, 2023 |
| March 25, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 23, 2021 |
| March 25, 2021 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected April 23, 2021 |
| March 25, 2021 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 23, 2021 |
| March 25, 2021 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 23, 2021 |
| March 25, 2021 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected April 23, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,788 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 9, 2025 | Fine | $8,788 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NEXION HEALTH OF OHI INC Organization | 5% or greater direct ownership interest | 100% | 03/29/2018 |
| BOLT, BRETTON Individual | 5% or greater indirect ownership interest | — | 03/29/2018 |
| KIRLEY, FRANCIS Individual | 5% or greater indirect ownership interest | — | 03/29/2018 |
| NEXION HEALTH, INC. Organization | 5% or greater indirect ownership interest | — | 03/29/2018 |
| NEXION HEALTH LEASING, INC. Organization | 5% or greater indirect ownership interest | — | 03/29/2018 |
| KIRLEY, FRANCIS Individual | corporate director | NOT APPLICABLE | 03/29/2018 |
| LEE, BRIAN Individual | corporate director | NOT APPLICABLE | 03/29/2018 |
| OSWALD, JOHN Individual | corporate director | NOT APPLICABLE | 03/24/2022 |
| RINER, MEERA Individual | corporate director | NOT APPLICABLE | 03/29/2018 |
| KIRLEY, FRANCIS Individual | corporate officer | NOT APPLICABLE | 03/29/2018 |
| LEE, BRIAN Individual | corporate officer | NOT APPLICABLE | 03/29/2018 |
| PIERCE, DANIEL Individual | corporate officer | NOT APPLICABLE | 03/16/2021 |
| RINER, MEERA Individual | corporate officer | NOT APPLICABLE | 03/29/2018 |
| KIRLEY, FRANCIS Individual | operational/managerial control | NOT APPLICABLE | 07/01/2018 |
| JACKSON, ZAKIYO Individual | w-2 managing employee | NOT APPLICABLE | 07/29/2019 |
Other nursing homes near Crystal Rehabilitation and Healthcare Center
Riverview Nursing & Rehabilitation Center
1600 West Claiborne Avenue Extended, Greenwood, MS 38930 · under 1 mi
Non-profit · 91 beds
★★★★★2Below average- ★★★★★4Above average
Middleton Oaks Health and Rehabilitation
627 Middleton Road, Winona, MS 38967 · 24.3 mi
For-profit · 120 beds · Part of Avardis Health
★★★★★1Much below averageVaiden Community Living Center
868 Mulberry Street, Vaiden, MS 39176 · 25.8 mi
For-profit · 60 beds · Part of Community Eldercare Services
★★★★★3Average- ★★★★★3Average
Grenada Rehabilitation and Healthcare Center
1966 Hill Drive, Grenada, MS 38901 · 26.7 mi
For-profit · 95 beds · Part of Nexion Health
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Crystal Rehabilitation and Healthcare Center's rating?
Crystal Rehabilitation and Healthcare Center has 1 out of 5 stars on the CMS overall star rating. The average for Mississippi nursing homes is 2.7 stars.
How many inspection citations did Crystal Rehabilitation and Healthcare Center receive?
Its most recent standard health inspection found 14 citations, compared with a Mississippi average of 6.9. Every citation is listed on this page with its severity.
Does Crystal Rehabilitation and Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crystal Rehabilitation and Healthcare Center?
It is for profit - corporation and part of Nexion Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crystal Rehabilitation and Healthcare Center and how do I contact it?
Crystal Rehabilitation and Healthcare Center is at 902 Sgt John A Pittman Drive, Greenwood, MS 38930. Phone: (662) 453-9173.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.