nursing home in Jackson, MS
Pleasant Hills Community Living Center
1600 Raymond Rd, Jackson, MS 39204 · (601) 371-1700
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pleasant Hills Community Living Center at a glance
Pleasant Hills Community Living Center is a 100-bed for-profit nursing home in Jackson, Mississippi (Hinds County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Mississippi average of 2.7.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (December 12, 2024) found 4 health citations. The Mississippi average is 6.9.
Federal regulators fined it 5 times in the past three years, totaling $160,023.
Nursing staff turnover is 55.3% per year (state average 45.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Community Eldercare Services
- Medicare-certified since
- April 1, 1989
- Resident/family council
- Both
- County
- Hinds County
- CMS Certification Number
- 255112
Ratings
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.2 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.74 hrs | 4.18 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.43 hrs | 0.64 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.43 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.08 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 55.3% | 45.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 38.5% | 38.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 72 | 61.2 | 80.6 | Better |
Penalties
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 5 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $160,023 | $17,231 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 6 | 1 | 1 | Worse |
Size
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 87 | 107 | |
| Average residents per day | 82 | 74 | 86 | |
| Occupancy | 82.3% | 85.7% | 80.9% |
Long-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 7.7% | 6.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 23.5% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.6% | 1.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 27% | 20.5% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31.7% | 19.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 27.3% | 6.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 40.1% | 23.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.3% | 20.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93% | 97% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.4% | 95.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Mississippi avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 44.8% | 84.6% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95% | 88.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 23, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 30, 2026 |
| December 4, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Past Non-Compliance |
| June 24, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | D Potential harm, isolated | Corrected July 18, 2025 |
| June 24, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 18, 2025 |
| December 12, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 6, 2025 |
| December 12, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 6, 2025 |
| July 11, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | E Potential harm, pattern | Corrected August 6, 2024 |
| July 11, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 6, 2024 |
| July 11, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 6, 2024 |
| July 11, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 6, 2024 |
| April 8, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 23, 2024 |
| March 21, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected March 10, 2024 |
| February 14, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 23, 2024 |
| February 14, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected March 21, 2024 |
| December 12, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 10, 2023 |
| September 29, 2023 Complaint | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected October 19, 2023 |
| September 29, 2023 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected October 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 6 federal penalties in the past three years, including $160,023 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 23, 2026 | Payment Denial | 9 days from March 21, 2026 |
| February 23, 2026 | Fine | $19,900 |
| December 4, 2025 | Fine | $14,511 |
| June 24, 2025 | Fine | $72,628 |
| February 14, 2024 | Fine | $12,038 |
| September 29, 2023 | Fine | $40,946 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BROWN, CIARA Individual | adp of the snf | NOT APPLICABLE | 12/02/2024 |
| COMMUNITY ELDERCARE SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2025 |
| COMMUNITY LIVING CENTERS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/31/2025 |
| ESTES, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 11/15/2007 |
| BROWN, CIARA Individual | operational/managerial control | NOT APPLICABLE | 12/02/2024 |
| COMMUNITY ELDERCARE SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2000 |
| ESTES, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 11/15/2007 |
| WRIGHT, DOUGLAS Individual | operational/managerial control | NOT APPLICABLE | 03/24/2000 |
Other nursing homes near Pleasant Hills Community Living Center
Chadwick Community Care Center
1900 Chadwick Drive, Jackson, MS 39204 · under 1 mi
For-profit · 102 beds
★★★★★1Much below averageMethodist Sepcialty Care Center
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Non-profit · 60 beds
- CMS high performer
★★★★★5Much above averageWillow Creek Retirement Center
49 Willow Creek Lane, Byram, MS 39272 · 4.5 mi
For-profit · 88 beds · Part of Briar Hill Management
★★★★★2Below averageWoodlands Rehabilitation and Healthcare Center
102 Woodchase Park Drive, Clinton, MS 39056 · 4.6 mi
For-profit · 145 beds · Part of Nexion Health
★★★★★1Much below averageCompere NH INC
865 North Street, Jackson, MS 39202 · 5 mi
For-profit · 60 beds · Part of Trend Consultants
★★★★★4Above average- ★★★★★4Above average
Frequently asked questions
What is Pleasant Hills Community Living Center's rating?
Pleasant Hills Community Living Center has 1 out of 5 stars on the CMS overall star rating. The average for Mississippi nursing homes is 2.7 stars.
How many inspection citations did Pleasant Hills Community Living Center receive?
Its most recent standard health inspection found 4 citations, compared with a Mississippi average of 6.9. Every citation is listed on this page with its severity.
Does Pleasant Hills Community Living Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pleasant Hills Community Living Center?
It is for profit - corporation and part of Community Eldercare Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pleasant Hills Community Living Center and how do I contact it?
Pleasant Hills Community Living Center is at 1600 Raymond Rd, Jackson, MS 39204. Phone: (601) 371-1700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.