nursing home in Hills, MN
Tuff Memorial Home
505 East 4th Street, Hills, MN 56138 · (507) 962-3275
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tuff Memorial Home at a glance
Tuff Memorial Home is a 48-bed non-profit nursing home in Hills, Minnesota (Rock County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Minnesota average of 3.2.
Its most recent standard health inspection (May 26, 2026) found 0 health citations. The Minnesota average is 7.1.
Federal regulators fined it 9 times in the past three years, totaling $35,695.
Nursing staff turnover is 39.5% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 48
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 1, 1991
- Resident/family council
- Both
- County
- Rock County
- CMS Certification Number
- 245548
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 4.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.9 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Nursing staff turnover (yearly) (lower is better) | 39.5% | 42.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 8 | 63.9 | 80.6 | Better |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 9 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $35,695 | $24,507 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 10 | 1 | 1 | Worse |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 48 | 71 | 107 | |
| Average residents per day | 39 | 60 | 86 | |
| Occupancy | 80.4% | 84.1% | 80.9% |
Long-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.2% | 4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 5.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.8% | 17.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.1% | 2.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 25.2% | 18.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.2% | 20.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 4.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 4.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.8% | 12.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 36.5% | 24.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 97.4% | 93.6% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 26, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected June 5, 2026 |
| May 26, 2026 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected June 5, 2026 |
| August 27, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected September 19, 2025 |
| August 27, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected September 19, 2025 |
| August 27, 2025 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | F Potential harm, widespread | Corrected September 19, 2025 |
| August 27, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 19, 2025 |
| August 27, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected September 19, 2025 |
| July 30, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected August 19, 2024 |
| July 30, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected August 19, 2024 |
| July 30, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected August 19, 2024 |
| July 30, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected August 19, 2024 |
| July 30, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected August 19, 2024 |
| December 11, 2023 Complaint | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected January 2, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 10 federal penalties in the past three years, including $35,695 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 13, 2023 | Fine | $4,545 |
| November 6, 2023 | Fine | $4,545 |
| October 30, 2023 | Fine | $4,545 |
| October 23, 2023 | Fine | $4,545 |
| October 17, 2023 | Fine | $4,196 |
| October 10, 2023 | Fine | $3,846 |
| October 2, 2023 | Fine | $3,529 |
| September 27, 2023 | Payment Denial | 6 days from December 27, 2023 |
| September 25, 2023 | Fine | $3,147 |
| September 18, 2023 | Fine | $2,797 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| KENDALL, KATHRYN Individual | adp of the snf | NOT APPLICABLE | 05/27/2024 |
| POPE & CONNER CONSULTING INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| THONE, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 02/01/2019 |
| WIPFLI LLP Organization | adp of the snf | NOT APPLICABLE | 09/01/2023 |
| GAYER, TRACY Individual | corporate officer | NOT APPLICABLE | 02/01/2019 |
| GREEN, LARRY Individual | corporate officer | NOT APPLICABLE | 02/01/2019 |
| LEENDERTS, BONNIE Individual | corporate officer | NOT APPLICABLE | 01/01/2018 |
| PETTERSON, JEFF Individual | corporate officer | NOT APPLICABLE | 01/01/2018 |
| WESTPHAL, CATHERINE Individual | corporate officer | NOT APPLICABLE | 02/01/2019 |
| BETHLEHEM LUTHERAN CHURCH Organization | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| FIRST LUTHERAN Organization | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| GRACE LUTHERAN CHURCH Organization | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| PALISADE LUTHERAN Organization | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| KENDALL, KATHRYN Individual | operational/managerial control | NOT APPLICABLE | 05/27/2024 |
| THONE, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 05/27/2021 |
Other nursing homes near Tuff Memorial Home
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Non-profit · 58 beds
- Abuse citation
★★★★★1Much below averageGood Samaritan Society - Mary Jane Brown
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★★★★★1Much below averageLyon Specialty Care
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★★★★★4Above average- ★★★★★5Much above average
Palisade Healthcare Center
920 4th St, Garretson, SD 57030 · 15 mi
For-profit · 55 beds · Part of Evergreen Healthcare Group
- Abuse citation
★★★★★1Much below average- ★★★★★4Above average
Frequently asked questions
What is Tuff Memorial Home's rating?
Tuff Memorial Home has 4 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Tuff Memorial Home receive?
Its most recent standard health inspection found 0 citations, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Tuff Memorial Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Tuff Memorial Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Tuff Memorial Home and how do I contact it?
Tuff Memorial Home is at 505 East 4th Street, Hills, MN 56138. Phone: (507) 962-3275.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.